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Barclays: Business Banking reviews

2.86
Based on 235 reviews, last reviewed 24th Apr 2026
300% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
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5%
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36%

Latest highest rating:

5

Satisfied customer Transfers and payments are handled quickly and efficiently. The Barclays Banking App works flawlessly, and the support staff is always ready to help a... Read more Reviewed on: 24th April 2026
Mpnika K's avatar
Mpnika K

Latest lowest rating:

1

do Barclays have any branches left? closing branches no customer service long waits on telephone staff to greet you at branch to force you to use a atm staff did not understand speak... Read more Reviewed on: 17th April 2026
Mr F's avatar
Mr F

About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Barclays Business Banking reviews (235)

Local branch and helpful

4
Local branch and helpful staff makes it ok for us. Reviewed on: 21st January 2016

First branch seen!

5
It was chosen because it was the first branch I saw. I find them to be generally helpful, and I've not had many issues. I do find the online services/apps to be very useful. Reviewed on: 21st January 2016

Happy with the service, no major issues

5
Happy with the service, and really have no major issues in general. I like that they're local, friendly, and helpful. Reviewed on: 21st January 2016

No problems with it

4
Easy to use on a day-to-day basis. Reviewed on: 20th January 2016

Ok

3
Online system, can integrate with accounting system. BACS as it is free of charge. Better support to small businesses would help as would better maintaining website and making online banking easier to use. Charges are sometimes excessive. Reviewed on: 20th January 2016

I set up the account with Barclays as it seemed easier joined with my personal. however the account took nearly a month to open and there are a lot of hidden charges.

3
I have also reviewed my last statements and the bank charges have gone up nearly double. I plan now to shop around and see which bank can offer the best rates. Reviewed on: 19th January 2016

I find Business Banking efficient as I can do it all online.

3
I don't know who my current business bank manager is at the moment - they send a letter every time it changes, but because I find I can do everything I need to online, I never have the need to contact my dedicated manager. I keep the business account in credit at all costs, because I know from the experience of others that Banks are very tough and inflexible when it comes to overdrafts/business loans. I find the PinSentry security system quite clumsy for online business banking, although I appreciate security is of paramount importance. But it can be inconvenient when the battery runs out in the machine and you have some urgent transactions to do! Reviewed on: 15th January 2016

Great!

5
Excellent advice and service. I trust them and feel they are giving me good advice, I would recommend. Reviewed on: 15th January 2016

Easy access and great customer service

4
Having been self employed for a number of years I decided to open up a business banking account. Having researched the market I eventually went with Barclays who offered easy access both online and in-branch. Overall I've been fairly satisfied with my experience - I was particularly impressed with the level of customer service in-branch where they are keen to sort things out as quick as possible. Reviewed on: 15th January 2016

Barclays business banking - highly recommend

5
Since launching our business in June 2013 we have used Barclays business banking. The package we signed up to includes BusinessWorks - a suite of information and facilities to utilise, including Sage, which have helped our start-up grow. The support we have received from both our business advisor and via the hotline has been great and we are very happy to continue working with Barclays as our businesses expands. Reviewed on: 13th January 2016

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