Write a review

Go to business site

Tide: Business banking reviews

Name: Business banking
Rating: 4.64 (5697 reviews)

View other Tide products

4.64

Based on 5,697 reviews, last reviewed 24th May 2026

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

I'm testing sole trader accounts and this is great I've been trying different business bank accounts for the sole trader aspects of my freelance work. I was a bit put out because I had got a limited co... Read more Reviewed on: 24th May 2026

Latest lowest rating:

1

Awful experience I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months,... Read more Reviewed on: 14th January 2026

Visit provider site Read all reviews Write a review

About this product

You can open a free UK Tide business current account in minutes.

With a Tide business account, manage payments, use built-in accounting and get a savings account all in one place. Only pay for what you use, with low transaction and ATM fees.

Tide business account reviews help you find out what it’s really like to be a customer. If you’ve used Tide before, you can also leave a review and share your experience.

Review Tide: Business banking now

Help others make smarter decisions by sharing your own experience.

Write a review

Tide Business banking reviews (5697)

I'm testing sole trader accounts and this is great

I've been trying different business bank accounts for the sole trader aspects of my freelance work. I was a bit put out because I had got a limited company account with Starling, then they turned me down for a sole trader account and even after asking repeatedly they would not explain why, which is insane, so I regret giving them a good review last week. I'm kind of pleased though because tide.co sole trader account is excellent it is much clearer and brighter and I feel more positive using it. Tide has virtual cards which are really useful and I am preferring the look and feel of it. Reviewed on: 24th May 2026

great products and customer service

great products and customer service Reviewed on: 25th March 2026

Tide - The Ideal of a Digital Bank for Business Account

The app is simple to use, the account setup was quick, and managing my business finances has been smooth. I appreciate the dashboard's clarity and how easy it is to track transactions. Reviewed on: 24th March 2026

switched to tide from a traditional bank

great app and functionality - free banking and helpful set up for running a small business Reviewed on: 24th March 2026

Great for business owners, they work with you all th...

Great for business owners, they work with you all through Reviewed on: 20th February 2026

Awful experience

I applied to tide with a £80 incentive offer. The account took 3 weeks to open. Support was non existent and after using the account for a few months, paying their extortionate fees for just receiving money into the account. I never got the offer money and they denied that I qualified for it. Untrustworthy and awful value service. Reviewed on: 14th January 2026

Beware Tide can freeze your account

Beware of using Tide for your business. Tide have frozen my account without offering any reason, or engaging with me to resolve any issues. I have offered to provide any information they might require, but they have refused. It is now 2 weeks, and my business is now in danger of having to close. Avoid them like the plague Reviewed on: 15th October 2025

The worst customer service with Tide.

I have two business accounts with Tide. The last five days have been pure hell after they paused my business accounts without notice. There’s no one to actually speak with and conversations are via chat app only. It’s been the worst and most frustrating experience of being in business for over 20 years. Apparently there was a security risk they were alerted to by a client of mine that was delaying payment for an outstanding invoice. There was no warning, no explanation and I had to find out when my card was declined and I couldn’t accept payments or make payments. 5 days of auto generated replies and being pushed form one AI bot to another with the same generic answers. The stress has been unbelievable and even after providing ID and evidence on my part they couldn’t tell me what was going on. I must have spoken to 10 different chat people all with auto generated replies. It was only when I rung their fraud team and said they were incompetent and had frozen my accounts causing me loss of business and that I would be seeking compensation and reporting them to the Financial Ombudsman that they unpaused one of the accounts. They said I had to show evidence that my dispute with a client was resolved. There was no dispute and the client had deliberately caused a security alert to delay paying me what they owed. I would avoid this bank at all costs as this is the second time this has happened and to compromise a persons business and livelihood is totally unacceptable on every level. There’s no customer service and you’re treated like a criminal with no support and left with anxiety and stress whilst they have control and power over your finances without due cause. There’s very least you would expect is to be supported throughout a security check. Almost on the brink of a breakdown with these bunch of unprofessional idiots! Reviewed on: 9th July 2025

I do my business banking with them and great service...

I do my business banking with them and great service, product and nice app Reviewed on: 12th June 2025

I needed to export transactions to CSV for the purpo...

I needed to export transactions to CSV for the purpose of my accounts. Seems like a simple task right? Previously I have been able to do this both on the mobile app and website, until recently I reported this via the live chat over a week ago, after a 2 hour response time, I was provided steps to do it but the options they given were not available.. so the agent asked me to send a screenshot, which would be ok but the app doesn't allow it. You would think someone working in support would know this about the app they are supporting? After back and forth they asked me to update the app and restart my phone, after trying this it still did not work, by this point the chat had ended Tried again to open their chat and do it again but I had to start from step one of the agent asking the same questions, eventually running out of time as I don't have a whole day to dedicate to pushing them to fix the issue. The response times are hours apart sometimes My 3rd attempt was unsuccesful as they taken 5 hours to reply eventually at 1:00am in the morning which is quite normal for people to be asleep at that time I'm on my 4th attempt so far, been waiting for half an hour and have to press a button to stop me being logged out every 10 minutes So poor, I would have cancelled my account by now but the transactions are essential to my accounts Reviewed on: 29th May 2025

Review Tide: Business banking now

Help others make smarter decisions by sharing your own experience.

Write a review

Alternative products

Payments
from GoCardless 4.29 from 6 reviews
Business Account
from PayDo 0.00 from 0 reviews
Business Current Account
from Cynergy Bank 4.33 from 15 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Tide: Business banking reviews

200% increase in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Tide: Business banking now

Tide Business banking reviews (5697)

I'm testing sole trader accounts and this is great

great products and customer service

Tide - The Ideal of a Digital Bank for Business Account

switched to tide from a traditional bank

Great for business owners, they work with you all th...

Awful experience

Beware Tide can freeze your account

The worst customer service with Tide.

I do my business banking with them and great service...

I needed to export transactions to CSV for the purpo...

Review Tide: Business banking now

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024