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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.79 (5687 reviews)

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4.68

Based on 5,687 reviews, last reviewed 25th Apr 2025

700% increase in 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good, simple. Good, simple. Always feel like they have my back Reviewed on: 8th April 2025

Latest lowest rating:

1

They have frozen the business account and all the m... They have frozen the business account and all the money that the account was holding because of "security reasons", but the problem is that they are ... Read more Reviewed on: 25th April 2025

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5687)

So easy and efficient

Easiest setup and a super-intuitive app. Love it! Reviewed on: 6th January 2019

Excellent Service

Speed of opening account was exceptional. Response to queries is rapid. Integration with Xero is brilliant. Highly recommended. Reviewed on: 4th January 2019

Great, simple service

Very simple and easy to sign up. Great for internet banking and very well priced. Reviewed on: 3rd January 2019

Super easy start to banking with Tide

Super easy start to banking with Tide. Great customer service. Fingers crossed all else is as pain free. Excellent help and support. Reviewed on: 20th November 2018

Unbeatable Value

Compared to other challenger banks, Tide is a goodie, but compared to other commercial banking incumbents it absolute rocks. The fees alone are worth swapping to tide for, let alone the no-nonsense user interface and simple functionality like transfers and payments. Only things that keep me from raving entirely are that categories for transactions are not always remembered or intuitive, the integration with Xero is overbearing rather than particularly helpful, and configurable push notifications for significant figures would be lovely. Reviewed on: 26th January 2018

Easy

I have say there one of best bank because there about you as person . There help is very good you forward your question and there will respond to you very quickly and usually there give answers straight away but if you still need help there come back until it’s resolved Reviewed on: 7th January 2018

Run before the Tide comes in

The app is full of bugs and if you need to contact customer service - because of the bugs - you have to use the direst of in-app messaging systems, where responses take 10+ mins after EACH message, which come as prewritten messages. Signing up to this service will put your business at risk - think lost revenue, unhappy clients and bankruptcy. I would rather invest in mortgage-backed securities and collateralized debt obligations than give my money to Tide! Reviewed on: 20th September 2017

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