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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.8 (5674 reviews)

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4.77

Based on 5,674 reviews, last reviewed 14th Oct 2024

100% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very good At the moment no problem, not expensive for fees Reviewed on: 28th May 2024

Latest lowest rating:

1

This is not a bank, it is a circus! They are spamming my inbox with usless emails about their services and offers at least twice a week. When I wrote to them asking to stop, they gave me... Read more Reviewed on: 14th October 2024

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5674)

Very easy to set up and use.

This account app is great so far. I can send invoices and transfer money so easily. I was with hsbc before. And they didn’t want my business in the end. There app is terrible. This app gives you so much more Reviewed on: 16th January 2019

Excellent

Brilliant and customer service is second to none. Highly recommended! Reviewed on: 15th January 2019

Incredibly simple

Super easy application and set up and the app itself is really intuitive and user-friendly. I love the progressiveness of this tech and how simple it is to login and manage my transactions. Reviewed on: 15th January 2019

A Succesful Bold Step

The service I have received so far is contrary to what I read online.I was hesitant as a result of the reviews I had read about Tide’s services which highlighted delays in transfer of funds from a Tide account to other banks but I have enjoyed very prompt transfers between my Tide account and the transfers to other bank accounts, not only that, I love the fact that I could generate my client’s invoices myself! Lastly , I like the fact that my name is at the back of the card not on the front. It gives a bit more privacy!! Thank you Tide Team!! Reviewed on: 15th January 2019

Easy!

Definitely the best & easiest banking experience I’ve ever had! From opening the account to sorting out cards etc, the whole process is so easy leaving me time to sort out more important issues like running my business. Reviewed on: 15th January 2019

Very good bank

I like Tide bank, and your bank is very good Reviewed on: 15th January 2019

Online Bankin

Fantastic online banking facility. Reviewed on: 15th January 2019

Business banking as it should be

From setting up the account to managing it the whole process is for me how modern business banking should be. I have held business accounts with the big high street names where setting up an account took weeks and at least one visit to a branch. With Tide it takes less than 5 minutes from the comfort of my own home or even while walking by the Thames! I have absolute 100% confidence in them and their platform. As a founder member there were elements that were missing for sure - standing orders, full integration with my accounting software and IBAN accounts were some. But all of these things have been introduced and it's fantastic seeing them respond to their customer feedback while always keeping a no nonsense approach to dealing with their customers. My TIDE experience has inspired me to set up a personal online bank account. The 'big' banks need to up their games otherwise this won't just be the future it will be the norm. Well done TIDE. Reviewed on: 13th January 2019

Excellent business bank with excellent customer service

After 25 months of free banking I moved my business account from Yorkshire Bank to Tide because their offer of charges for a small self employed business. Yorkshire Bank were not interested in keeping a well run business account but were keen to now charge so the opening process with Tide was efficient and easy. I should have moved years ago !! I am really enjoying simple business banking without the hassle of dealing with "Big Banks" who do not really care about small businesses. Well done The Tide Team !! Reviewed on: 12th January 2019

No way to pay in cheques

Everything on the app and with the debit card is great. The customer service is fast to respond too. The reason for my low star rating is there is no way to pay cheques into the account. This means I will be shortly switching my banking back to my original 'mainstream bank' account. The Tide fees are 20p per transfer in or out of this account which makes it cheaper for me than my original account which is £5.50 per month, but I still need the other account for the cheques. So now I'm paying £5.50 per month AND 20p per transaction which is pointless. Tide suggested I pay the cheques into my personal account but I can't as they are made out to my business name. I know cheque use is declining but about 10% of my wholesale payments come in cheque form still. Reviewed on: 11th January 2019

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