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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.8 (5679 reviews)

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4.74

Based on 5,679 reviews, last reviewed 13th Feb 2025

No new 5 star reviews

in the past 90 days

67% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Very good At the moment no problem, not expensive for fees Reviewed on: 28th May 2024

Latest lowest rating:

1

DO NOT USE TIDE. DO NOT USE TIDE. At a very crucial point of my business, I cannot access my Tide account. I have received no response from them despite several, urgen... Read more Reviewed on: 13th February 2025

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5679)

Very good bank

I like Tide bank, and your bank is very good Reviewed on: 15th January 2019

Online Bankin

Fantastic online banking facility. Reviewed on: 15th January 2019

Business banking as it should be

From setting up the account to managing it the whole process is for me how modern business banking should be. I have held business accounts with the big high street names where setting up an account took weeks and at least one visit to a branch. With Tide it takes less than 5 minutes from the comfort of my own home or even while walking by the Thames! I have absolute 100% confidence in them and their platform. As a founder member there were elements that were missing for sure - standing orders, full integration with my accounting software and IBAN accounts were some. But all of these things have been introduced and it's fantastic seeing them respond to their customer feedback while always keeping a no nonsense approach to dealing with their customers. My TIDE experience has inspired me to set up a personal online bank account. The 'big' banks need to up their games otherwise this won't just be the future it will be the norm. Well done TIDE. Reviewed on: 13th January 2019

Excellent business bank with excellent customer service

After 25 months of free banking I moved my business account from Yorkshire Bank to Tide because their offer of charges for a small self employed business. Yorkshire Bank were not interested in keeping a well run business account but were keen to now charge so the opening process with Tide was efficient and easy. I should have moved years ago !! I am really enjoying simple business banking without the hassle of dealing with "Big Banks" who do not really care about small businesses. Well done The Tide Team !! Reviewed on: 12th January 2019

No way to pay in cheques

Everything on the app and with the debit card is great. The customer service is fast to respond too. The reason for my low star rating is there is no way to pay cheques into the account. This means I will be shortly switching my banking back to my original 'mainstream bank' account. The Tide fees are 20p per transfer in or out of this account which makes it cheaper for me than my original account which is £5.50 per month, but I still need the other account for the cheques. So now I'm paying £5.50 per month AND 20p per transaction which is pointless. Tide suggested I pay the cheques into my personal account but I can't as they are made out to my business name. I know cheque use is declining but about 10% of my wholesale payments come in cheque form still. Reviewed on: 11th January 2019

Safety and easy to use

Moving money no hassle just one klick everything done. Our money er safe hands Reviewed on: 11th January 2019

Fantastic Account - Simple and Fast

Bar a few tiny features that haven't yet appeared, I'd recommend Tide Business banking to anyone. The account was very easy to set up (a far cry from the crawling, tedious application processes with high-street banks) and gave us all the functionality we needed for our small business. The app is fantastic and things work just as they should. Support is good the few times we've had to use it and they're constantly making improvements the platform. Reviewed on: 10th January 2019

Helpful Banking

Helpful customer service and hassle free banking Reviewed on: 9th January 2019

It doesn't get easier than this !

I am very impressed with the process of opening a business bank account with Tide and the mobile app created by Tide to run it. I also applied for a business bank account with one of the main banks, which took weeks and even after opening I had to start a new process for online access. This is so old fashioned and laborious process that should not represent the technology available to us right now, due to which even though I have a business account with a major bank I use Tide only. I can only praise Tide for their great work and look forward to them disrupt the business banking world further. Reviewed on: 9th January 2019

Great all round service and company

We switched from a typical high street bank and we are glad we did as they have been incredible from the start with our banking cards etc arriving within 24 hours. One small niggle is that everything is geared to tablet / phone banking which is great but using a laptop means it has to be authorised from a tablet / phone which is a bit inconvient but this is a very small grumble and we are really glad we made the change. We also get to use our local post office which is more convient and better for the local community for our counter service. Reviewed on: 7th January 2019

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