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Tide: Business Banking reviews

Name: Business Banking
Rating: 4.8 (5683 reviews)

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4.69

Based on 5,683 reviews, last reviewed 27th Mar 2025

300% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

support is excellent especially for the small company Whenever there were issues, support did not make me feel like an irritation like at previous banks Reviewed on: 7th March 2025

Latest lowest rating:

1

Account frozen and no ability to unfreeze It's payday for our employees and we can't access our bank. Tide froze it with no notice 'for safety and security'. Won't release access under any cir... Read more Reviewed on: 27th March 2025

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About this product

Want to read Tide Business Banking reviews from small business owners like you? Read them here on Smart Money People, where our community of reviewers share their experiences on things like charges on the account, availability of capital and customer service, and anything else to do with this innovative business banking account. Already used Tide's business banking account? Please post a quick review yourself, and help out other small business owners who are looking to decide if this is the right solution for their needs!

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Tide Business Banking reviews (5683)

Excellent service

Very straightforward application process Reviewed on: 15th November 2019

Online not working for over a month

Online not working for over a month. Just not good enough Reviewed on: 15th November 2019

First Class Support -Customer Friendly Approach - User friendly Mobile App and WebSite

Faultless to date - as a 3rd Year member Reviewed on: 15th November 2019

Good overall experience so far.

Easy set up. Efficient response and delivery of cards. Easy to understand app and accounts set up....especially for a mature user Reviewed on: 15th November 2019

Trailblazers

I came across Tide a year ago when looking for banking services for my new business. I had become disillusioned with traditional banks but was initially hesitant to sign up but I am SO glad I did. How refreshing an experience it has been from the simplicity of opening the account to being impressed by the smart packaging the bank card arrived in. Support has been quick and responsive when required. All I need now is integration with Quickbooks Reviewed on: 15th November 2019

Excellent product and service

Extremely user friendly and prompt efficient customer service. Highly recommend! Reviewed on: 15th November 2019

Tide

Been an excellent experience using tide as our business account, especially as all the banks have closed in our town, l can use any post office. Has a community business it's help us be more efficient. Would recommend Reviewed on: 15th November 2019

Easy peasy

Using tide for my business is so easy peasy, it does everything I need for my all my banking needs, the app on my phone is really easy to use, make payments, add direct debits and freeze my card if I've misplaced it, miles better than high street banking, and cheaper. Thanks tide. Reviewed on: 15th November 2019

Simple clean efficient and personal

Although the bank is totally app based I feel I've had more and better personal service from any Established Business bank. The Tide account delivers everything I need it to. Reviewed on: 15th November 2019

finally someone to shake up business banking

been a headache getting new business account open, thanks to tide we were able to focus on what mattered Reviewed on: 15th November 2019

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