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NatWest Business Banking Reviews

Ratings based on 48 reviews Last review 1 month ago

NatWest business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at NatWest is really like. With business banking and aspects such as access to finance being so important to...

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NatWest business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at NatWest is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of NatWest business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Your Business Banking Reviews (48)

30th May 2019

Catch 22

Just a massive pain, have systems that even their staff point out are frustrating at their end. Waste so much of our time, just plain unhelpful poorly trained staff who are 'dead men walking' (using the term in an un-sexist way) because they know the...

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Just a massive pain, have systems that even their staff point out are frustrating at their end. Waste so much of our time, just plain unhelpful poorly trained staff who are 'dead men walking' (using the term in an un-sexist way) because they know the amount of branches being closed and staff being laid off across the organisation means their days are numbered.

14th May 2019

Destroyed my Business and Family, Ethical Banking????????

After having a flawless account with Natwest since the Early 1970's, our small family run Business was having difficult times. Nattiest did not want to know, transferred debt owed on a Natwest Business Card over to the business account without warning...

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After having a flawless account with Natwest since the Early 1970's, our small family run Business was having difficult times. Nattiest did not want to know, transferred debt owed on a Natwest Business Card over to the business account without warning putting the account into several thousands of pounds of unaranged borrowing as that was the only account with a guarantor , effectively putting my business into Limbo. Majority of creditors then withdrew credit facilities from the business. To cut a long story short, stress from collapse of Business has put both my parents into 24hr care, Business is now finished. So far Natwest still refusing to admit anything was done wrong, and offered a bottle of champagne and a £50 voucher. Its clear Natwest have learned nothing from the last 10 years. 'Natwest, they are what they do!' - they certainly are!!

1st February 2019

Easy no fuss Banking

As a business owner we are busy and so anything that makes our lives easier is always welcome and this business banking app does this for me. It is user friendly but has all the functions I need while on the move and I can trust it.

24th November 2018

WORST BANK WITH DISGUSTING CUSTOMER SERVICE

WORST BANK WITH DISGUSTING CUSTOMER...

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WORST BANK WITH DISGUSTING CUSTOMER SERVICE

Want to start business and make a living, STAY AWAY from NatWest bank, worst bank ever, pathetic customer service, before even u started my business, because of them I am making loss... I wish I would have known before how bad they are...never ever will use them again..

8th November 2018

Business banking gets harder

as a small business we need convenience and speed when paying in or discussing business, which was great when the local branch was open but, as everywhere we lost that and have to go into the town centre so pay to park or circle the town whilst one of...

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as a small business we need convenience and speed when paying in or discussing business, which was great when the local branch was open but, as everywhere we lost that and have to go into the town centre so pay to park or circle the town whilst one of us goes into the branch. The staff are lovely and helpful but we only have 2 positions to pay cash in at, so there is always a queue !! I know they want to move everyone onto online banking to save costs, but some businesses just don't work that way, so it does make it harder for them.

8th November 2018

online ok instore awful

online is not to bad but i have multiple business accounts but yet can only have one as a main one cant be linked nightmare to transfer from business to business. Intore a joke not enough staff usually one person on the only good thing is the coin machine

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online is not to bad but i have multiple business accounts but yet can only have one as a main one cant be linked nightmare to transfer from business to business. Intore a joke not enough staff usually one person on the only good thing is the coin machine

31st July 2018

I need to end my 35 year relationship with this bank

I have been with these guys since college, which I think kind of works for my personal account. HOWEVER, the business relationship, has been dreadful; after getting a flyer through for a business overdraft, I applied for the overdraft and the...

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I have been with these guys since college, which I think kind of works for my personal account. HOWEVER, the business relationship, has been dreadful; after getting a flyer through for a business overdraft, I applied for the overdraft and the application has become a nightmare.

I have been into the branch multiple times, they promise to call back....never happens. I have simply been looking for a Yes or a No, so that I can move on with my business.

They have no local business or branch managers to mention.

I am still awaiting the latest outcome - there has to be a better way of banking???

27th July 2018

Not for small Businesses

If your a small business don't bother with Natwest I've been with them nearly 10 years and they no longer have business managers in store where you could make an appointment and discuss your needs job done. Now its all by phone I called natwest last...

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If your a small business don't bother with Natwest I've been with them nearly 10 years and they no longer have business managers in store where you could make an appointment and discuss your needs job done. Now its all by phone I called natwest last Friday they don't me id have to book a call back I couldn't actually speak to anyone because they don't have a number for the finance dept so they sent me an email which let me book an appointment the following Wednesday (5days time) between 13:30-14:00. 13:39 I get a text from natwest saying they tried to contact me but they couldn't get through. But i had no missed calls or a text from my carrier. long story short its been a week with lots of promises from natwest but still nothing. I told natwest it was for a new contract and I could lose a lot of money, but they don't care. Don't wast your time.

28th February 2018

Pretty shoddy

Lost paperwork; made errors on name spelling and dates of birth; very poor communication in general. Frontline staff are super helpful... to the extent that one person recommended I switch to Barclays (!)

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