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Santander: Business Current Account reviews

Name: Business Current Account
Rating: 2.39 (83 reviews)

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2.39

Based on 83 reviews, last reviewed 16th Jan 2024

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

23%

11%

56%

Latest highest rating:

5

No issues Been with Santander for business since 2007 and had no issues and zero fees Reviewed on: 11th April 2023

Latest lowest rating:

1

Disgusted Closed business account that I’d held for 10 years never in debt always in credit yet after months of questions from staff they employed from non bank... Read more Reviewed on: 16th January 2024

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About the Business Current Account

The Santander Business Current Account is designed for both start-ups and established businesses. Ideal for everyday business banking needs, the account charges a low monthly fee and has arranged overdraft options.

Finding the right bank account to manage your business's finances can be difficult with so many on the market. We collect Santander Business Current Account reviews to help you make an informed decision. Read about genuine experiences from other business owners to learn more about the account.

Find out why customers chose the Santander Business Current Account and learn more about the sign-up process. Find out what features the mobile banking app has. Read about genuine experiences with the customer service team to learn how swiftly Santander solves its customers’ concerns. All of this and more can be found in our Santander Business Current Account reviews.

If you do your business banking with Santander, share your experience with others on Smart Money People. How long have you had your Business Current Account and have you been satisfied so far? What is your favourite feature of the account and is there anything you feel could be improved? Have you encountered any issues with the account, and if so, how well did Santander resolve them? Would you recommend the account to other business owners? Whether good or bad, write an honest Santander Business Current Account review today. Together, we can help people like you make better financial decisions.

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Santander Business Current Account reviews (83)

Disgusted

Closed business account that I’d held for 10 years never in debt always in credit yet after months of questions from staff they employed from non banking background asking silly questions which we answered easily they said we passed all checks then 6 months later with no explanation we receive letter stating they closing our business account and thst they don’t have to give an explanation. Best in mind i also have 2 current accounts 2 different isas a credit card and a savings account with them all of which in credit for more than 25 years !! Not allowed to ask why they decided to close business account . Horrendous behaviour I always told my friends and family to join Santander as a bank as we as a family total 10 accounts all in credit and good credit levels but now that has ended shoddy behaviour and I’m not the only person hundreds have told me how Santander after up to 40 years with them are having accounts closed so no don’t go near them Reviewed on: 16th January 2024

So fed up I am moving my 6 business accounts to another bank

Continuous poor experiences with Santander bank admin leaves me currently unable to receive OTP's so unable to pay suppliers. This has been ongoing for 8 days now and still no resolution. You are kept on hold for 20 minutes before being passed from department to department. Reviewed on: 27th October 2023

Amateurish customer support, long waiting times and archaic web based utilities. AVOID

I'm currently on hold for 40 mins for the third time in as many days trying to sort out a simple fraud check for an invoice payment. I've been blocked out of my account for this period, and have been told 3 different stories, and that resolution would be happening. On each occasion the resolution hasn't happened. My patience has run out with Santander. Their mobile app and website is like something out of the noughties. Phone support is appalling with long waiting times and clueless staff. Avoid at all costs. Reviewed on: 6th September 2023

Santander employee acting like a fraudster

A person recently phoned me, who claimed to be Santander employee and asked me to state my Date of Birth "to pass security". At that point I had no way of knowing, whether this really was a Santander employee calling me, or a fraudster fishing for my personal information. Guess my surprise, when a few weeks later, I learned that this really was a genuine Santander employee !? I complained to Santander about this practice, but they have the audacity to defend their practice, and do not want to change their security policy. This sets a dangerous precedent. If Santander acts in a way, that customers can not distinguish a genuine Santander employee from a fraudster, this is exactly what the fraudsters want, because it helps them to clear out people's bank accounts. Reviewed on: 17th June 2023

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