Write a review

Go to business site

Santander: Business Current Account reviews

Name: Business Current Account
Rating: 2.27 (93 reviews)

View other Santander products

2.08

Based on 93 reviews, last reviewed 18th Sep 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

20%

10%

60%

Latest highest rating:

4

Free business banking! Free business banking! Enough said! Reviewed on: 5th February 2025

Latest lowest rating:

1

Avoid business account with Santander go elsewhere Despite having held as business account with Santander for over 5 years I have to say the experience is dreadful. It's impossible to speak to he "righ... Read more Reviewed on: 18th September 2025

Read all reviews Write a review

About this product

The Santander Business Current Account is designed for both start-ups and established businesses. Ideal for everyday business banking needs, the account charges a low monthly fee and has arranged overdraft options.

Finding the right bank account to manage your business's finances can be difficult with so many on the market. We collect Santander Business Current Account reviews to help you make an informed decision. Read about genuine experiences from other business owners to learn more about the account.

Find out why customers chose the Santander Business Current Account and learn more about the sign-up process. Find out what features the mobile banking app has. Read about genuine experiences with the customer service team to learn how swiftly Santander solves its customers’ concerns. All of this and more can be found in our Santander Business Current Account reviews.

If you do your business banking with Santander, share your experience with others on Smart Money People. How long have you had your Business Current Account and have you been satisfied so far? What is your favourite feature of the account and is there anything you feel could be improved? Have you encountered any issues with the account, and if so, how well did Santander resolve them? Would you recommend the account to other business owners? Whether good or bad, write an honest Santander Business Current Account review today. Together, we can help people like you make better financial decisions.

Review Santander: Business Current Account now

Help others make smarter decisions by sharing your own experience.

Write a review

Santander Business Current Account reviews (93)

Beyond ridiculous

So I wanted to open a business bank account at Santander and they asked me to provide my personal account bank statement as a confirmation of my address. And business department of Santander didn't accept a personal bank account statement from Santander, because 'it is not a legitimate proof of address'! Is this a f***ing joke!!?? Next day I went to Lloyds and opened a business bank account with no issues there. Customer service is just beyond terrible at Santander, I'm switching to Lloyds as soon as I can. Reviewed on: 21st February 2019

Absolute joke

3 months still no credit cards told by the snotty little cow in the Kidderminster branch with too much make up to go to the post office to pay my cheques in because there machine is broke useless banking app shocking service spend all there efforts referring you to out sourced company’s to try and build your buisness when they are failing on every single part of what you need from a high street bank to build for the future I’m absolutely fuming these lot are a joke you have been warned ade west mids Reviewed on: 13th February 2019

Switch went wrong and nobody can help

wont allow me to access it and are returning all my direct debits and standing orders. I have made a complaint via the complaints department as nobody in customer services was able to help, but they can't either, my caseworker tells me the person he needs to speak to isnt replying to his emails or calls. What sort of organisation is this? Reviewed on: 14th January 2019

Basic but does the job

A simple no frills account. There is very little support and the extent of the account is quite basic but for me it does the job with no problems. I have used other online business banking accounts and this one is much easier to use. Reviewed on: 13th January 2019

Just use another bank.

This is honestly the worst bank I've ever dealt with, I wouldn't usually leave a review but if I can stop someone from signing up I've a least saved the the hassle for someone else. Online banking for bussiness accounts is awful, in 6 months I've been locked out for the 4th time due 2 factor authorisation, why can't you have finger print access like every other bank? It's not 2004. Now I have wait for the password in the post again. Secondly customer services just takes ages. 20minutes on the phone before you can talk to anyone. I look forward to leaving I won't be paying for the services of you bussiness account. You should be paying me to use this rubbish. Reviewed on: 30th November 2018

Great!

Good service! Always helpful! Never have any problems Reviewed on: 21st November 2018

Great Relationship

Always found Santander helpful and supportive through my business banking account. Reviewed on: 17th November 2018

Customer matters!!

Always ready and willing to help. Phone back means phone back!! Reviewed on: 8th November 2018

Not too good

I have been a customer for 14 years (and have had a few other problems during that time) and called in to sort out what I thought would be a very simple problem - out of the blue they have started sending me letters every time a basic transfer is made! To tried to go through security but some questions referred to facilities I have never used - e.g. cards. They asked me to call in again - I did with same result. After demanding to speak to complaints, complaints said that they couldn't log the complaint because security was not passed, and the only possible way was to waste time physically visiting a branch!! So catch-22 and no result. Reviewed on: 23rd October 2018

Superb Service

Called their helpline ‭0800 085 1633‬ to open Business Bank Account, extremely helpful person put me within 5-6 on call with a business manager. Was given the option to open account on phone, took about 35 mins all questions were relevant to the business, was asked if any exisiting contracts - said No and she said fine. Director details were asked and a credit check was done all within 35 mins. Account was seamlessly sorted/opened with free business banking for a year. Great service and nothing more to expect. Reviewed on: 11th September 2018

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Business Banking
from NatWest 2.71 from 194 reviews
Business Banking
from Nationwide 3.39 from 25 reviews
Commercial Banking
from Conister Bank 0.00 from 0 reviews

Want to see more from Santander?

Life Insurance
from Santander 5.00 from 2 reviews
123 Current Account (discontinued)
from Santander 4.17 from 1252 reviews
Choice Current Account
from Santander 4.13 from 17 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub