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Santander Basic Current Account Reviews

Ratings based on 164 reviews Last review 1 week ago

Santander Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Santander Basic Current Account reviews to find out what life as a Santander customer is really like....

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Santander Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Santander Basic Current Account reviews to find out what life as a Santander customer is really like. And remember, if you are a Santander customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Santander Basic Current Account reviews. Together, we can make financial services work better for everyone.

5 79
4 38
3 25
2 7
1 15

Your Basic Current Account Reviews (164)

16th July 2019

Poor customer service in Windsor branch

Tried to open a bank account with my daughter in Windsor branch ready for college in September, id provided of recent savings account statement and passport but was advised needed driving licence and utility bill in addition. Difficult to provide as...

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Tried to open a bank account with my daughter in Windsor branch ready for college in September, id provided of recent savings account statement and passport but was advised needed driving licence and utility bill in addition. Difficult to provide as she does not have these as living at home without driving licence.
Went to Nat West with same documents and no problem to open account.
Member of staff on reception was very unhelpful and indifferent to trying to help at all.

13th May 2019

Improvements Over Time

Initially it was a poor service and product, between myself and my family we all has fraud issues happen, but Santander have really stepped up their security recently and I feel much more confident that my money is safe. I've found the customer...

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Initially it was a poor service and product, between myself and my family we all has fraud issues happen, but Santander have really stepped up their security recently and I feel much more confident that my money is safe. I've found the customer service to have really improved too so I'm being provided an all round much better service and product these days.

1st February 2019

DATA PROTECTION BREACH/VILE TEXT MESSAGES

DATA PROTECTION BREACH and VILE TEXT MESSAGES FROM STAFF. Yes you read that correctly. Open a bank account and you may receive a courtesy text message when the “professional” who opens it for you decides to take your phone number off the Santander dat...

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DATA PROTECTION BREACH and VILE TEXT MESSAGES FROM STAFF. Yes you read that correctly. Open a bank account and you may receive a courtesy text message when the “professional” who opens it for you decides to take your phone number off the Santander database and send you vile text messages... Don’t bother complaining though because the complaint will be ignored and the banker will still be working there despite the distress he caused you. You will get no apology just an automated letter stating that it has been dealt with. Taking advantage of vulnerable adults to satisfy his own sexual desires. That’s Chorley for you folks. Corrupt system avoid at all costs

10th November 2018

customer friendly but not really visable

I have always had good service from Santander and have held an account with them for over 20 years. I do however wish they had a bigger high street presence as there have been occasions recently when this would have been really useful. I know they...

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I have always had good service from Santander and have held an account with them for over 20 years. I do however wish they had a bigger high street presence as there have been occasions recently when this would have been really useful. I know they can be accessed via the post office but recently I lost my memory completely following an epileptic attack and trying to access them online was useless as I couldn't remember any security details and the post office just kept telling me to phone them up.

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