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Santander: Basic Current Account reviews

3.90
Based on 273 reviews, last reviewed 13th Mar 2024
67% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
48%
See only 4 star reviews
21%
See only 3 star reviews
15%
See only 2 star reviews
4%
See only 1 star reviews
12%

Latest highest rating:

5

Good bank, great customer service always helpful. Good bank great customer service always helpful Reviewed on: 15th February 2024
Celene h's avatar
Celene h

Latest lowest rating:

1

zero customer service my account was suspended until I answered what appeared to be a marketing questionaire. Reviewed on: 13th March 2024

About the Basic Current Account

The Santander Basic Current Account is suitable for everyday banking needs. The account is designed for anyone new to the UK or with a poor credit history. Online and mobile banking options are available and account holders can withdraw fee-free cash from Santander cash machines when abroad. With Santander’s free rewards service, Basic Current Account customers can also access cashback, vouchers and prize draws.

It’s important to find the right bank account for your needs. Choosing a suitable account can become more difficult if you’re new to the country or have a poor credit rating. Learn how well Santander serves this demographic by reading our Santander Basic Current Account reviews.

Learn about existing account holders’ circumstances and why the Basic Current Account has worked for them. Find out about the sign-up process and how supportive Santander’s customer service team is. Read about the different perks available with the free rewards service. Learn more about the mobile banking app and the features it provides. Make an informed decision about your new bank account by reading our Santander Basic Current Account reviews.

If you have a Basic Current Account, share your experience with our Smart Money People community. How long have you had your account and is it your main bank account? Why did you choose the Basic Current Account and have you been satisfied so far? What’s your favourite feature of the account and is there anything you feel could be improved? Don’t forget to include any experiences you’ve had with the customer service team. Whether good or bad, write an honest Santander Basic Current Account review today. Together, we can help people like you make better financial decisions.

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Santander Basic Current Account reviews (273)

zero customer service

1
my account was suspended until I answered what appeared to be a marketing questionaire. Reviewed on: 13th March 2024

Very basic account.

3
Very basic account. No frills or interest payments. Reviewed on: 20th February 2024
Ollie's avatar
Ollie

Good bank, great customer service always helpful.

5
Good bank great customer service always helpful Reviewed on: 15th February 2024
Celene h's avatar
Celene h

After 45 Years Closed my Accounts Stole My Money

1
After opening up my first account in 1978 (Previously Abbey National they took it over) I went into Santander Bank to Pay in some cash however my Santander bank card would not work? So I went into the branch, and was told my account had been closed as it was dormant, I would need to get all my statements and call them, so I did. 3 weeks later the statements arrived by post, I called them and 3 of there phone numbers are not in service? I eventually spoke with a guy that told me that all 3 of my accounts have been closed, They did write to me, however all my money had now been given to charity! from my ISSA Savings and Current Account, How can they do this? I could not believe this. Its like putting your car in the Garage, and because you do not drive it for 14 months Audi Take it Back. Is this for real? Don't Trust Them at All. Reviewed on: 24th January 2024
Jamie T's avatar
Jamie T

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