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Santander Basic Current Account Reviews

Ratings based on 147 reviews Last review 2 days ago

Santander Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Santander Basic Current Account reviews to find out what life as a Santander customer is really like....

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Santander Basic Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest Santander Basic Current Account reviews to find out what life as a Santander customer is really like. And remember, if you are a Santander customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Santander Basic Current Account reviews. Together, we can make financial services work better for everyone.

5 69
4 36
3 24
2 6
1 12

Your Basic Current Account Reviews (147)

10th November 2018

customer friendly but not really visable

I have always had good service from Santander and have held an account with them for over 20 years. I do however wish they had a bigger high street presence as there have been occasions recently when this would have been really useful. I know they...

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I have always had good service from Santander and have held an account with them for over 20 years. I do however wish they had a bigger high street presence as there have been occasions recently when this would have been really useful. I know they can be accessed via the post office but recently I lost my memory completely following an epileptic attack and trying to access them online was useless as I couldn't remember any security details and the post office just kept telling me to phone them up.

4th October 2018

Extortionists

I opened a student account due to starting university and Santander offered a 1/3rd off rail card. That was actually useless as it was only accepted a couple of hours during the afternoon. Once I completed my degree they immediately removed my...

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I opened a student account due to starting university and Santander offered a 1/3rd off rail card. That was actually useless as it was only accepted a couple of hours during the afternoon. Once I completed my degree they immediately removed my overdraft regardless of the fact that I had made their requested payments in their requested time, and insisted I pay it all off though I am currently looking for work. So now I am going to have a Default on my record because of these incompetent extortionists. As soon as I start working I will close my account, my partner will be shutting hers and moving her savings too. worse customer service than EA, avoid like the plague, go anywhere else

14th May 2018

charging people money for running outta money!

I usually try to avoid unplanned overdraft but got into it during the last 12 months due to a few emergencies & cash flow problems. ...

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I usually try to avoid unplanned overdraft but got into it during the last 12 months due to a few emergencies & cash flow problems.

The transaction fees on unarranged overdrafts are extortionate plus I phoned up for hard copy of my statement to try and wrestle this mess into order and they kept me on hold listening to ghastly music for nearly half an hour!

They promised a call-back today between 12 and 4, which they didn't. When you phone them on your mobile they can charge £15 for the call on top of your normal billing so I have been reluctant to chase them given the mess I have already gotten in.

They broke a promise to this loyal customer of 12 years and not happy. thinking of taking up on that current account switch service as I have gone without the promised one to one support from Santander.

Red. Devils. Avoid them at all costs!

4th April 2018

Reputable Company but Bad Rates

I find the company easy enough to deal with. Never had any problems, and find their app and website very easy to use. Their interest rates, however, are very appalling and I am looking to switch very soon to a company with competitive rates.

10th February 2018

Basic Current Account Trustworthy Reliable and Friendly

I have been with Santander for a number of years, and each year I do my financial review and see what's on offer elsewhere. And so far I have found that this basic current account meets my needs and the service is excellent in branch

21st January 2018

Free, no hassle bank account

The easy to use mobile banking to manage my finances is a big advantage. I've never had a problem and it helps me to budget without ever having to visit the bank. I don't get time for that. A free current account with no hidden costs. A very good...

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The easy to use mobile banking to manage my finances is a big advantage. I've never had a problem and it helps me to budget without ever having to visit the bank. I don't get time for that. A free current account with no hidden costs. A very good service.

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