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Santander reviews

Santander Logo
Rated Good • 3.71/5

Santander reviews

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Unverified business
Last reviewed within 7 days
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Provides paperless statements and documents
    Provides paperless statements and documents
  • Offers in-person appointments
    Offers in-person appointments
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Good based on 2,439 product reviews

Average score of 3.71/5
5 star
47%
4 star
24%
3 star
9%
2 star
4%
1 star
16%
Reviews for Santander have trended positively over the past 90 days

Latest positive rating

4/5

The Santander 123 account pays interest

I like the 123 account as I can leave money in the current account to pay bills as they come in and I get interest... I like the 123 account as I can leave money in the current account to pay bills as they come in and I get interest on the balance. Unfortunately the interest rate is no longer as attractive. The web site and phone app are very easy to use and very helpful either when at home or away. Read more Read less

{"display":"ARL","full_name":"ARL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Goodbye Santander

Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed.

{"display":"Mr Savva","full_name":"Mr Savva","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for Santander products

About Santander

Santander is a large retail and commercial bank based in the UK and a wholly owned subsidiary of global bank Banco Santander.

Santander’s roots go back to 1849 when the National Freehold Land and Building Society was established. It was aimed at securing voting rights by selling shares and using proceeds to buy land on the outskirts of London.

Products offered by Santander include banking, savings and investment accounts, mortgages, credit cards, insurance and loans.

Santander at a glance

Contact details

Phone
03309 123 123
Email
[email protected]
Social media

Reviews for Santander

Showing 11 of 2439 company reviews • Last reviewed within 7 days

Goodbye Santander

123 Current Account (discontinued) • 4th April 2025

Unable to withdraw my cash when needed. A real lack of proactive help from this bank to keep our business. All accounts now closed.

{"display":"Mr Savva","full_name":"Mr Savva","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

The Santander 123 account pays interest

123 Current Account (discontinued) • 3rd April 2025

I like the 123 account as I can leave money in the current account to pay bills as they come in and I get interest... I like the 123 account as I can leave money in the current account to pay bills as they come in and I get interest on the balance. Unfortunately the interest rate is no longer as attractive. The web site and phone app are very easy to use and very helpful either when at home or away. Read more Read less

{"display":"ARL","full_name":"ARL","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
ARL
Rated Good • 4/5
Read more product reviews
  • 5/5

    They made a mistake on moving my isa and offered...

    They made a mistake on moving my isa and offered me £50

    {"display":"DAVID Kirby","full_name":"DAVID Kirby","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    DAVID Kirby 3rd April 2025
  • 5/5

    Good rates of interest, but competition offers better

    Good rates of interest, but competition offers better

    {"display":"Nigel B","full_name":"Nigel B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1143215.png"}}'s avatar
    123 Credit Card
    Nigel B 2nd April 2025
  • 5/5

    Standard

    It’s a standard bank and it does the job

    {"display":"Joseph B","full_name":"Joseph B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very efficient safe service and still on the high st...

    Very efficient safe service and still on the high street, lots of banks aren’t

    {"display":"Kenneth W","full_name":"Kenneth W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good app.

    Good app. Friendly service inn my local branch

    {"display":"Lukasz Bohdan","full_name":"Lukasz Bohdan","avatar":{"url":"\/assets\/uploads\/avatars\/users\/574052.png"}}'s avatar
  • 5/5

    Santander - service

    Easy to use mobile banking app keeps everything in one place. Chat option very useful for questions.

    {"display":"Gillian M","full_name":"Gillian M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good well run current account.

    Good well run current account, now move on to the Edge A/C with good rewards, customer service and value

    {"display":"Douglas P","full_name":"Douglas P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great product, easy to use, hopefully will gain good...

    Great product, easy to use, hopefully will gain good interest

    {"display":"Peter H","full_name":"Peter H","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1142987.png"}}'s avatar
    Cash ISA
    Peter H 2nd April 2025
  • 5/5

    Happy & content

    I’ve been with Santander from day one opening an account and have never had an issue or reason to leave. Online banking is easy and... I’ve been with Santander from day one opening an account and have never had an issue or reason to leave. Online banking is easy and handy to use. Would recommend. Read more Read less

    {"display":"Jodi Oliver","full_name":"Jodi Oliver","avatar":{"url":"\/assets\/uploads\/avatars\/users\/767496.png"}}'s avatar

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