The Santander Edge 2% cashback offer for the first 6 months means getting £15 a month for spending money I would have anyway, on top... The Santander Edge 2% cashback offer for the first 6 months means getting £15 a month for spending money I would have anyway, on top of the 1% cashback from the debit account for bills and transport. The account fee is more than justified Read more Read less

Was so good I could speak to a real person very quickly

Opened a savings account after 4 weeks they closed my account for no reason and it took nearly 6 months to get my money back after contacting fcs

Since I was already a Santander customer I foolishly decided to invest a large lump sum in one of their stocks and shares ISAs at... Since I was already a Santander customer I foolishly decided to invest a large lump sum in one of their stocks and shares ISAs at low to medium risk. Since then I have watched the fund shed its value and sink to a level from which it has remained virtually static showing no signs of ever recovering. Why am I paying fees for this? Steer well clear. Read more Read less

I would give it to 0 if I could. The experience is extremely awful, they are not professional at all. THEY DO NOT BOTHER TO... I would give it to 0 if I could. The experience is extremely awful, they are not professional at all. THEY DO NOT BOTHER TO CHECK YOR DOCUMENT AND JUST KEPT BOUNCING BACK AND SAID YOUR DOCUMENT IS NOT acceptable! Their employees do not even know how to check sharecode, just inform client and stated that the share code isn't working. Read more Read less

This bank has froze my account several times, most recently on payday for the staff. It then takes hours to get this unlocked. I sent... This bank has froze my account several times, most recently on payday for the staff. It then takes hours to get this unlocked. I sent details required, they lose them then freeze the account again. Unbelievable . The also call with no ID and ask all your personal details? Other banks at least let you know who they are with some personal details. Read more Read less

I have been with Santander for over thirty years in all that time I have never had a problem the only reason I changed to... I have been with Santander for over thirty years in all that time I have never had a problem the only reason I changed to the everyday account was because the 123 no longer suited my needs. I have had many products with Santander, a mortgage that I have paid off, savings accounts current accounts in all that time and different products they have performed outstanding in every respect. Read more Read less

Good all-round service. Happy with the overall account.

Both my husband and I were locked out of accounts. First my business accounts, then 2 weeks later our joint accounts. Bounced between service teams... Both my husband and I were locked out of accounts. First my business accounts, then 2 weeks later our joint accounts. Bounced between service teams who knew nothing. The CEO's executive team did not even respond in the promised time frame and no one knew whey there was a lock. My husband had to provide rafts of business statements for a personal account (each one costing, as it needed his accountant to provide). Service was beyond appalling. Read more Read less