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Santander reviews

Santander Logo
Rated Good • 3.73/5

Santander reviews

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Unverified business
Last reviewed within 7 days
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Provides paperless statements and documents
    Provides paperless statements and documents
  • Offers in-person appointments
    Offers in-person appointments
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Good based on 2,408 product reviews

Average score of 3.73/5
5 star
48%
4 star
24%
3 star
9%
2 star
4%
1 star
15%
Reviews for Santander have trended positively over the past 90 days

Latest positive rating

5/5

Very reliable and banking system

Very reliable and banking system

{"display":"Richard Forbes","full_name":"Richard Forbes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

They are so rude, they mess up and don't hold themse...

They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not actually caring about there customers either. Bad! Read more Read less

{"display":"James b","full_name":"James b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for Santander products

About Santander

Santander is a large retail and commercial bank based in the UK and a wholly owned subsidiary of global bank Banco Santander.

Santander’s roots go back to 1849 when the National Freehold Land and Building Society was established. It was aimed at securing voting rights by selling shares and using proceeds to buy land on the outskirts of London.

Products offered by Santander include banking, savings and investment accounts, mortgages, credit cards, insurance and loans.

Santander at a glance

Contact details

Phone
03309 123 123
Email
[email protected]
Social media

Reviews for Santander

Showing 11 of 2408 company reviews • Last reviewed within 7 days

They are so rude, they mess up and don't hold themse...

Basic Current Account • 4th March 2025

They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and... They are so rude, they mess up and don't hold themselves accountable for the issues that they have caused. Putting there customers into debt and not actually caring about there customers either. Bad! Read more Read less

{"display":"James b","full_name":"James b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

No longer worth it since benefits slashed

123 Current Account (discontinued) • 4th March 2025

No longer worth it since benefits slashed

{"display":"OctarinePaul","full_name":"OctarinePaul","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Poor • 2/5
Read more product reviews
  • 5/5

    Very reliable and banking system

    Very reliable and banking system

    {"display":"Richard Forbes","full_name":"Richard Forbes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Reliable and have been using them for years.

    Reliable and have been using them for years. Would appreciate more competitive interest rates.

    {"display":"dazcouz","full_name":"dazcouz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Better than the Edge for my circumstances

    I went from a current account with no benefits to this one. I would always get around £20-30 back in interest and cashback which always... I went from a current account with no benefits to this one. I would always get around £20-30 back in interest and cashback which always more than covers the fee. The main downside is the the rate of return is less with reduced cashback and higher fees. I have worked it out that based on my spending I am still better off sticking with this account rather than switching to the Edge account Read more Read less

    {"display":"edb","full_name":"edb","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Account Support

    Fraudulent activity has been brought to my attention by the bank and resolved immediately

    {"display":"Hayley Thompson","full_name":"Hayley Thompson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 3/5

    I have been with Santander for over 10 years and I g...

    I have been with Santander for over 10 years and I get paid and manage all my accounts through them but they have refused many... I have been with Santander for over 10 years and I get paid and manage all my accounts through them but they have refused many times to help me when I have financial crisis. I wish they can be more sensitive to their clients and be helpful. Read more Read less

    {"display":"Shadreck H","full_name":"Shadreck H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Cashback on direct debits, simple to use online bank...

    Cashback on direct debits, simple to use online banking app

    {"display":"Harry R","full_name":"Harry R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    great card and cashback .

    great card and cashback . Have earnt hundreds f punds over the last 5 years so suggest getting one

    {"display":"dave johnston","full_name":"dave johnston","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    123 Credit Card
    dave johnston 27th February 2025
  • 4/5

    Standard no frills current account.

    Standard no frills current account. Online banking is easy enough to use.

    {"display":"JP","full_name":"JP","avatar":{"url":"\/assets\/uploads\/avatars\/users\/757810.png"}}'s avatar
    Basic Current Account
    JP 27th February 2025
  • 4/5

    It's a good current account.

    It's a good current account. I cam easily dispute transactions and check my balance.

    {"display":"Vanessa S","full_name":"Vanessa S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1110772.png"}}'s avatar

    Products from Santander
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