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Santander reviews

Santander Logo
Rated Good • 3.73/5

Santander reviews

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Unverified business
Last reviewed within 14 days
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Provides paperless statements and documents
    Provides paperless statements and documents
  • Offers in-person appointments
    Offers in-person appointments
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Good based on 2,453 product reviews

Average score of 3.73/5
5 star
48%
4 star
24%
3 star
9%
2 star
4%
1 star
15%
Reviews for Santander have trended negatively over the past 90 days

Latest positive rating

5/5

Santander saver is the best

I really like my Santander saver and it has a 1.00% interest rate which is really nice. It’s always nice to have a bit of... I really like my Santander saver and it has a 1.00% interest rate which is really nice. It’s always nice to have a bit of money saved up and then if I’m in deaperate need of money on a rainy day I can always transfer my money without having to worry about interest being lost. It’s super easy to manage too! Read more Read less

{"display":"Skye B","full_name":"Skye B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Saver
Skye B 22nd April 2025

Latest negative rating

2/5

It is okay but Santander has less offers than other...

It is okay but Santander has less offers than other banks

{"display":"Abigail","full_name":"Abigail","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for Santander products

About Santander

Santander is a large retail and commercial bank based in the UK and a wholly owned subsidiary of global bank Banco Santander.

Santander’s roots go back to 1849 when the National Freehold Land and Building Society was established. It was aimed at securing voting rights by selling shares and using proceeds to buy land on the outskirts of London.

Products offered by Santander include banking, savings and investment accounts, mortgages, credit cards, insurance and loans.

Santander at a glance

Contact details

Phone
03309 123 123
Email
[email protected]
Social media

Reviews for Santander

Showing 11 of 2453 company reviews • Last reviewed within 14 days

Santander saver is the best

Saver • 22nd April 2025

I really like my Santander saver and it has a 1.00% interest rate which is really nice. It’s always nice to have a bit of... I really like my Santander saver and it has a 1.00% interest rate which is really nice. It’s always nice to have a bit of money saved up and then if I’m in deaperate need of money on a rainy day I can always transfer my money without having to worry about interest being lost. It’s super easy to manage too! Read more Read less

{"display":"Skye B","full_name":"Skye B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

good but could be better with cashback

123 Credit Card • 22nd April 2025

They could offer more cashback on spending so it's beneficial

{"display":"A","full_name":"A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
A
Rated Average • 3/5
Read more product reviews
  • 5/5

    . recommended

    I have recommended the account to my mum and she opened one

    {"display":"Sarah S","full_name":"Sarah S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1205647.png"}}'s avatar
  • 5/5

    The only problem sorted instantly

    Just very helpful and the cashback, the only time it failed one quick call and it was sorted on the spot.

    {"display":"MSJN","full_name":"MSJN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very helpful bank teams assisted in making the decis...

    Very helpful bank teams assisted in making the decisions.

    {"display":"Miranda ","full_name":"Miranda ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Miranda 19th April 2025
  • 5/5

    Excellent Santander service.

    I've been with Santander for over 15 years and have been very happy with both the online and branch services. The Santander online app is... I've been with Santander for over 15 years and have been very happy with both the online and branch services. The Santander online app is excellent, allowing me to do my banking at any time of day. The High Street branch is open 6 days a week and the staff are very friendly and understanding of my needs. Excellent service all round. Read more Read less

    {"display":"Andrew A","full_name":"Andrew A","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1200565.png"}}'s avatar
  • 2/5

    It is okay but Santander has less offers than other...

    It is okay but Santander has less offers than other banks

    {"display":"Abigail","full_name":"Abigail","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good interest rate on Edge saver

    The interest rate on the Edge saver account is very competitive and was the reason I chose an edge account

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Saver
    Anonymous 18th April 2025
  • 5/5

    Reliable bank for current accounts

    I find santander to be a reliable bank and I have help current accounts with them for years. In general the accounts with cashback are... I find santander to be a reliable bank and I have help current accounts with them for years. In general the accounts with cashback are value for money but I would prefer options for accounts without monthly fees but with some benefits Read more Read less

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    123 current account was reliable with good cashback

    I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes... I had a 123 current account with santander, and liked the cashback. The app is fairly easy to navigate but it can be tricky sometimes to access the budgeting tools - they seem not to be available or updated with most recent transactions sometimes. Read more Read less

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Bring back current account interest

    Their app and online banking are easy to use and I can do everything I need without going to a branch or phone. I miss... Their app and online banking are easy to use and I can do everything I need without going to a branch or phone. I miss the 123 account which paid 3% interest on £10k I always kept my account above this and received a nice little earner plus more from payments of bills by direct debit. The Edge account is not as good. Bring back interest on current accounts. Read more Read less

    {"display":"Andreas K","full_name":"Andreas K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Santander
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