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Santander: Car Insurance reviews

2.50
Based on 12 reviews, last reviewed 7th Oct 2023
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
25%
See only 4 star reviews
8%
See only 3 star reviews
8%
See only 2 star reviews
8%
See only 1 star reviews
51%

Latest highest rating:

5

Great price The renewal price with my current insurer had increased from £320 to £560, but I got it for £425 from Santander. And the staff were very helpful. Reviewed on: 7th October 2023

Latest lowest rating:

2

Is it just santander I was in the process of changing my car ..informed santander and gave a change over time and date in 3 days time was charged £25 to change over to the... Read more Reviewed on: 16th August 2023
paul fisher's avatar
paul fisher

About the Car Insurance

Selecting a new insurance provider can be difficult with so many on the market. The collective wisdom of our Smart Money People community can help make this decision easier. Check out our Santander car insurance reviews to see how customers rate their policies.

Santander offers a variety of benefits included within all fully comprehensive policies. This includes personal belongings cover, stolen key cover and up to 60 days of EU driving. If you have an electric vehicle, you’ll be pleased to know that battery and charging cable protection are included with all standard policies.

Are you considering Santander as your new car insurance provider? Gain insight into what you can expect as a Santander policyholder by reading the reviews on Smart Money People. Learn what customers have to say about Santander’s customer service and claims process. Find out if existing customers would recommend Santander, and if they’ll be renewing their policies. Read our Santander car insurance reviews today.

Have you had a car insurance policy with Santander? Were you satisfied with the service you received? Was the cost of your premium suitable for the level of cover you chose? Did you need to make a claim on your policy, and if so, how well was it handled? Did you choose to add any optional extras to your policy, and were you satisfied with these? Leave a Santander car insurance review on Smart Money People. Together, we can help people like you make better decisions.

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Santander Car Insurance reviews (12)

Great price

5
The renewal price with my current insurer had increased from £320 to £560, but I got it for £425 from Santander. And the staff were very helpful. Reviewed on: 7th October 2023

Is it just santander

2
I was in the process of changing my car ..informed santander and gave a change over time and date in 3 days time was charged £25 to change over to the new car but the deal fell through the next day ..they charged me another £25 to change it back to the original car....is it just santander or would all car insurers do that...?..dont think I will reinsurer with them in September Reviewed on: 16th August 2023
paul fisher's avatar
paul fisher

Car finance

1
Hey if you are thinking of getting a finance for your car from santander please do not do so.. As they only look for ways to take your money.I had finance with them and my car got stolen I have reported the car stolen and they were still proceeding to take the monthly payment. After my insurance company have payed them out they were still going ahead with the payments. And i am really not happy with their customer service not up to the expected standards. Reviewed on: 3rd February 2023

Awful and unprofessional

1
Zero stars is still too many for this rip off company! Wanted to buy a car, apparently one to two days and the finance is through but not if you are a foreigner and doesn't matter if you have a mortgage and a settled status as well as send in four utility bills and council tax, bank statements, your driving licence and your passport, it is still not enough proof that you live at the adress you gave them! Just wow! Over a week in and they kept asking EVERY DAY for the same stuff over and over again! Then finally apparently all has gone through to just get the question to send in ALL THE STUFF THEY ALREADY HAVE AGAIN!? What is wrong with this bank!? I had my finance in place but no the car has to be with santander! Ridiculous!! My friend is also at the moment trying to get her mortgage through them UNFORTUNATELY and exactly the same problems, earning double than most people! What is your problem with foreigners? Don't you think we earned our way to where we are? Do you think it feels great to always have to proof 150 percent more than anyone else? Ridiculous and absolutely not professional! Now with a hard search on my credit but no car and having it even harder to get another car I am more than fuming and will tell literally everyone (university is full of foreigners) to stay away from this bank! Reviewed on: 27th December 2021
Nat Hatch's avatar
Nat Hatch

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