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Santander Car Insurance Reviews

Ratings based on 5 reviews Last review 6 months ago

Santander car insurance reviews on Smart Money People come from drivers like you! You can read these honest Santander car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our...

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Santander car insurance reviews on Smart Money People come from drivers like you! You can read these honest Santander car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used Santander before, you too can write a short Santander car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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Your Car Insurance Reviews (5)

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28th August 2017

NEVER AGAIN!!! Waste of money and time!!

I have had car insurance with LV previously and had to claim as someone bumped me and it was no issue. However, this year someone attempted to break into my car. Unluckily didn't succeed but left a mess after. I called Santander and got a crime...

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I have had car insurance with LV previously and had to claim as someone bumped me and it was no issue. However, this year someone attempted to break into my car. Unluckily didn't succeed but left a mess after. I called Santander and got a crime reference and started the ball rolling. But apparently I don't phone them I phone Covea! Who the hell Covea are I will never know! So I phone Covea and tell them all about it and then nothing. My car is drivable so thought I'll give them a week and contact them. So I contact them a week later to be told need a photographer to come and check it out. No problem but it's a year old car with a warranty so I wanted it to go to my dealer. No problem we will get in touch with them and sort it. A fortnight later, nothing so I call back to hear they have no estimate so I call my dealer to be told we have sent it twice. So another week passes, by this point I'm spitting feathers! My car has been damaged since June 2017 and I'm now hitting september with no fixed car! I rang Santander and explained everything to be told they don't deal with it!! But I pay them and expect what I pay for?? Nope!!! So I have to still wait for Covea to pull their heads out!! And to top it off I have Guarenteed replacement and hire car cover (extra cost to me but have to work and have a 2 year old at nursery so necessary) but apparently that's through ANOTHER company who I have to contact because Covea will not cover my courtesy car as it's not their garage!! Please someone tell me if you've had a similar issue as I'm going crazy!!! I pay Santander but yet I have 2 other people I need to phone to sort my car when I pay my insurance every month, never faulted, willing to pay my £350 excess!! Because I'm 24 soon to be 25 on 28/09!! But yet I'm phoning everyone and not getting paid a dime! And they get £60 a month off me!!!

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9th May 2016

Terrible service

Impossible to get them to talk to my local garage despite being told it was possible. It would cost them more money to have the job done with a dealership so they said they couldn't contact them, despite this being the major dealership for the entire...

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Impossible to get them to talk to my local garage despite being told it was possible. It would cost them more money to have the job done with a dealership so they said they couldn't contact them, despite this being the major dealership for the entire South east.

As the accident was my neighbours fault, I had a option to use there insurers. They sent out a person to look at the car and have booked in for a repair with VW. No pain, no hassle, no constant phone calls only to be told they weren't able to talk to a person from the garage.

Will never use again, will pay a bit more and go with the PRU.

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