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Lloyds Bank: Car insurance reviews

Name: Car insurance
Rating: 3.22 (152 reviews)

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3.22

Based on 152 reviews, last reviewed 28th Aug 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

22%

66%

Latest highest rating:

5

Car Insurance provided at a great price! Car Insurance provided at a great price! The online system is really easy to use with all the documents in one place and readily available. Would high... Read more Reviewed on: 28th August 2026

Latest lowest rating:

1

Ignore their shiny emails. They send you big shiny images in your email ‘silver package’ ‘upgraded package’ ‘courtesy car included’. Horse *****. Read page 156783 of your policy... Read more Reviewed on: 24th November 2025

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About this product

Lloyds Bank car insurance is underwritten by a panel of insurers and administered by BISL Limited.

You can manage your Lloyds Bank car insurance policy online via ‘My Account’. Using the online portal, you can view, download or print your documents, add and remove additional drivers and change your policy details.

Lloyds Bank car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds Bank before, you can also leave a review and share your experience.

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Lloyds Bank Car insurance reviews (152)

Car Insurance provided at a great price!

Car Insurance provided at a great price! The online system is really easy to use with all the documents in one place and readily available. Would highly recommend to anyone looking for car insurance at a great price. Reviewed on: 28th August 2026

Good price on insuriance prodinsucts

Good price on insurance products Reviewed on: 16th April 2026

Ignore their shiny emails.

They send you big shiny images in your email ‘silver package’ ‘upgraded package’ ‘courtesy car included’. Horse *****. Read page 156783 of your policy wording and you dont get anything if your car is written off… i NEED A COURTESY CAR EVEN MORE IF MY CAR IS WRITTEN OFF!!!! Stay away from this usual insurance scam! Reviewed on: 24th November 2025

Easy to deal with and dealt with claims comprehensively

Easy to deal with and dealt with claims comprehensively Reviewed on: 5th September 2025

Great value for money!

I received a really good quote for my car insurance which was very competitive to what other companies offer so because Lloyds is my bank I've decided to give it a try. Reviewed on: 5th September 2025

Absolutely avoid LLoyds Car Insurance!

Absolutely avoid LLoyds Car Insurance! If you ever have to make a claim the customer service process is shocking you get passed round from pillar to post to various department of which no one can seem to help, no one wants to take ownership of your claim. You get passed from the underwriters Allianz, Lloyds, Carpenters and enterprise it really is shocking, I spoke to about 12 people in total and the call duration was approx. 2 hrs 30 mins. All they are interested in is if you make a change to the policy such as taking your private plates off your car as the car is now a write off, is to charge you an admin fee of £25, not to deal with the issue you had been on the phone for all morning!! Absolutely terrible customer service from the claims department new & existing. Avoid at all costs. Never purchase "Guaranteed Car Replacement" cover as you wont get it and no one takes ownership of sorting this out! Save your sanity! Reviewed on: 3rd July 2025

Good price

Online quote, better price than last year. Attached to my bank accounts for easy access Reviewed on: 13th June 2025

This is an excellent car company to work with

This is an excellent company to work with Reviewed on: 26th February 2025

Please avoid.

Please avoid. If you ever have to make a claim the customer services is shocking you get passed round from pillar to post, no one wants to take ownership of your claim. You get passed from the underwriters Allianz, Lloyds, Carpenters and enterprise it really is shocking. I am still let with pout of pocket expenses for car hire which should have been included in my policy Reviewed on: 10th February 2025

Untrustworthy, incompetent and treat customers with...

Untrustworthy, incompetent and treat customers with utter contempt. They increased my premium by over 100% without reason and failed to explain or justify the increase. The worst bank in the UK? Reviewed on: 23rd December 2024

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