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David G

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Review of the Lloyds Bank, Car Insurance:

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NEVER USE THIS INSURANCE!

NEVER USE THIS INSURANCE! What an absolute shocking service. Not sure where to begin. I was not at fault, got rear ended, called Lloyds, put through to Enterprise, Enterprise didn't have record of me because Lloyds cancelled without me knowing, got put through to Markerstudy, but paid out by IMS instructed through Enterprise. Each time calling Lloyds to find out the issue to have no answers but always needing to pay more money. More money to pay for change of plates on a vehicle written off, more money for insurance on a vehicle written off, no notification after pay out that I could cancel so I am the one to chase again to be told I need to pay out more money to cancel. If I had known such a trusted provider would have been this shocking I would have gone with the cheaper option elsewhere. Disgraceful. Reviewed on: 7th November 2024

David G

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