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Lloyds Bank: Car insurance reviews

Name: Car insurance
Rating: 2.13 (149 reviews)

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2.13

Based on 149 reviews, last reviewed 5th Sep 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

21%

66%

Latest highest rating:

5

Easy to deal with and dealt with claims comprehensively Easy to deal with and dealt with claims comprehensively Reviewed on: 5th September 2025

Latest lowest rating:

1

Absolutely avoid LLoyds Car Insurance! Absolutely avoid LLoyds Car Insurance! If you ever have to make a claim the customer service process is shocking you get passed round from pillar to p... Read more Reviewed on: 3rd July 2025

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About this product

Lloyds Bank car insurance is underwritten by a panel of insurers and administered by BISL Limited.

You can manage your Lloyds Bank car insurance policy online via ‘My Account’. Using the online portal, you can view, download or print your documents, add and remove additional drivers and change your policy details.

Lloyds Bank car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds Bank before, you can also leave a review and share your experience.

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Lloyds Bank Car insurance reviews (149)

Awful business.

Awful business. I checked if they wanted some information, they said they did despite a different insurer saying they didn’t need it. Online chat person then spent 3 minutes imputing some trivial information and then charged me £25 (£500 an hour for cleric time). When I reviewed badly on survey sent an email, blah, blah blah in the contract etc. etc. Avoid at all costs, you will regret using this typical corporate greed specialist. Reviewed on: 17th April 2024

Car Insurance Renewal

Been driving for 50 odd yrs only ever had 1 non fault claim some 15yrs ago, been with Lloyds car insurance for several years and just received my renewal, last yr was £434 this year £898 absolutely disgusting Reviewed on: 27th March 2024

rip off car insurace

last year car insurance was 402 £ this year 762£ how can you justify that sought of increase,no differance in policy details Reviewed on: 5th March 2024

Fb I’m f go bc fb kibnnn can bccs NBC baby I’m mvcf...

Fb I’m f go bc fb kibnnn can bccs NBC baby I’m mvcfnncjm BC G h m xyy u bbbc fb bhh Reviewed on: 15th February 2024

50% Increase for Renewal

Just had my renewal quote through for the end of Jan. up by nearly 50% for absolutely no discernible reason, never made a claim or anything. Basically just hoping that you don’t notice and it auto renews. Disgusting way to treat customers. Reviewed on: 2nd January 2024

When things go wrong, you need support. Don't go to Lloyds insurance for it.

I had an accident... that is what I am insured for. 2 accidents in over 40 years of driving. I had to threaten the company who represent Llloyds for my Guaranteed Car replacement. Insurance for my new car through Lloyds is over £2,000 more than anywhere else. It is stressful enough to have an accident, Lloyds car insurance ensures that stress levels go much higher. Reviewed on: 20th November 2023

Change of vehicle

Contacted lloyds insurance to change vehicle to a smaller car and they went from £175 for a fiesta up to £585 for a vw up and said it's cost gone up funny how I got insurance back at a normal price . Lloyds are cashing in on everyone else so don't use comparison sites as they are conning people go straight to a insurance company beat their prices. LLOYDS INSURANCE COMPLETE AND UTTER RIP OFF AVOID Reviewed on: 9th November 2023

No courtesy car insurance?

Well I won’t be coming back to you then Reviewed on: 2nd November 2023

terrible experience!! Avoid no matter how cheap their quotes are!

They are not willing to pay for my courtesy car insurance! It is a nightmare experience with them. Reviewed on: 23rd October 2023

Unbeatable renewal

My renewal was unbeatable and had actually gone down Reviewed on: 15th October 2023

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