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Lloyds Bank reviews

Lloyds Bank Logo
Rated Good • 3.82/5

Lloyds Bank reviews

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Unverified business Last reviewed within 7 days
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Review summary

People rate this company as Good based on 2,509 product reviews

Average score of 3.82/5
5 star
53%
4 star
17%
3 star
8%
2 star
3%
1 star
19%
Reviews for Lloyds Bank have trended positively over the past 90 days

Lloyds Bank scores highly for its easy-to-use app, helpful customer service, and solid range of accounts with perks like Disney+ and cinema tickets. Many appreciate the bank’s reliability and security, especially for everyday banking and savings. However, frustrations arise around poor insurance claims handling, rising fees without added benefits, and slow or unhelpful customer support in some cases. Some also find branch closures and app glitches inconvenient.

Positive themes

  • Lloyds Bank app is user-friendly, reliable, and packed with handy features.
  • Customer service at Lloyds Bank is often friendly and quick to help resolve issues.
  • Club Lloyds Current Account offers great perks like Disney+ and cinema tickets.

Negative themes

  • Insurance claims with Lloyds are slow and frustrating with poor communication.
  • Customer service can be rude or unhelpful especially on complex issues or fraud.
  • Fees rise quickly on accounts and insurance with little added value or warning.
Summarised by AI
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About Lloyds Bank

Lloyds is one of the largest banks in the UK.

The origin of Lloyds goes back to 1765 when iron founder Sampson Lloyd II and button maker John Taylor started Birmingham's first bank, called Taylors & Lloyds. Lloyds Bank is part of Lloyds Banking Group, a UK-based financial services group that also includes Halifax, Bank of Scotland, and Scottish Widows.

Lloyds offer a full range of banking and financial services, through a network of branches, via the app and online.

Lloyds Bank at a glance

Reviews for Lloyds Bank

Showing 11 of 2509 company reviews • Last reviewed within 7 days

Good benefits

Club Lloyds Current Account • 22nd February 2026

I got cashback for switching and good savings rate as well as cashback offers and free Disney +

{"display":"Kam and Balbir","full_name":"Kam and Balbir","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

Amazing - offers - that has been very useful - cashb...

Club Lloyds Current Account • 21st February 2026

Amazing - offers - that has been very useful - cashback that always gets triggered

{"display":"Nawal","full_name":"Nawal","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Recommend this account!

    Really good interest on savings and easy access.

    {"display":"Helen C","full_name":"Helen C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Club Lloyds Saver
    Helen C 20th February 2026
  • 4/5

    Friendly helpful branch staff helped me to set up a...

    Friendly helpful branch staff helped me to set up a regular saver with a good interest rate

    {"display":"Alison H","full_name":"Alison H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Club Lloyds Saver
    Alison H 20th February 2026
  • 5/5

    everything works as it should costs are minimal

    everything works as it should costs are minimal

    {"display":"RUSSELL ","full_name":"RUSSELL ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Lloyds ultra has been the best credit card so far.

    Lloyds ultra has been the best credit card so far...

    {"display":"Nawal","full_name":"Nawal","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Everyday credit cards
    Nawal 20th February 2026
  • 5/5

    With Lloyds over 25 years never had any problems

    Have been with Lloyds 25+ years never had any problems

    {"display":"hexie","full_name":"hexie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Club Lloyd super saver

    The club Lloyd super saver is easy to use well it does have a limit of saving £400 a month. This is sufficient for a... The club Lloyd super saver is easy to use well it does have a limit of saving £400 a month. This is sufficient for a considerable number of people and the interest rate is one of the highest if not the highest around at the moment. Read more Read less

    {"display":"Sandra Y","full_name":"Sandra Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Club Lloyds Saver
    Sandra Y 19th February 2026
  • 5/5

    Premium for everyone.

    Premium for everyone. With lots of benefits

    {"display":"Mohamed a","full_name":"Mohamed a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great it is my main bank!

    Great bank, reminds me of Caixa Geral de Depositos in Portugal, very steady, always there so you can rely on it.It is my main bank.

    {"display":"Bernardo Onofre","full_name":"Bernardo Onofre","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    ok but can be better % are to low

    ok but can be better % are to low

    {"display":"MR D","full_name":"MR D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Club Lloyds Saver
    MR D 14th February 2026

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