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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.03 (796 reviews)

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4.03

Based on 796 reviews, last reviewed 28th Apr 2026

20% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

4

Improved massively, still room for more. Lloyds have improved massively, but before the pandemic they were a bit of a mess, specifically in their anti-fraud triggers going off CONSTANTLY and ... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (796)

Improved massively, still room for more.

Lloyds have improved massively, but before the pandemic they were a bit of a mess, specifically in their anti-fraud triggers going off CONSTANTLY and bricking my cards, Apple Pay etc. It’s better now - although I’ve switched to using PayPal debit instead through the same systems. Also their credit card benefits aren’t great, they expire after 1 year when the card lasts for 3+ (e.g. no international fees). Cashback offers are new but have to be manually activated in the app, not great when it could be automatic. Being a longtime customer doesn’t really count for much. BUT they are generally reliable, give money as compensation when they screw up, and their customer service are generally in the U.K. which I LOVE. Reviewed on: 28th April 2026

Lloyd's bank stole from my account!

Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what they done, absolute daylight robbery! Disgusting behaviour.. steer well clear of this pack of cowboys.. Reviewed on: 25th April 2026

Lloyds is a great bank.

Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and online. The app is easy to use and the features of cash back are great Reviewed on: 20th April 2026

No issues whatsoever

Had this account for the past 11/12 years, no issues whatsoever. Customer service has always been helpful, new cards have been issued quickly, app is very easy to navigate and laid out clearly Reviewed on: 17th April 2026

My experience has been decent, nothing extraordinary...

My experience has been decent, nothing extraordinary to be honest. Interest rates could be higher, competitors have much higher interest rates and bro banks have such intuitive features. It would help to have pots like Monzo that payments could be made out of. Reviewed on: 17th April 2026

Good old-fashioned bank account - no charges - pure...

Good old-fashioned bank account - no charges - pure and simple Reviewed on: 17th April 2026

A good bank to be and do business

A good bank to be and do business Reviewed on: 16th April 2026

App data leak is unforgivable

Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026

Been with loylds bank for over 40 years have always...

Been with loylds bank for over 40 years have always been a good account Reviewed on: 16th April 2026

Classic account

Been with lloyds for years never a problem, paid direct debits on time Reviewed on: 16th April 2026

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