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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (761 reviews)

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4.02

Based on 761 reviews, last reviewed 5th Sep 2025

82% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

56%

20%

11%

10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Would totally recommend Lloyds Bank Plc

Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot better about everything and i literally cannot thank them enough. I really felt that they cared and that makes such a HUGE difference. Truly indebted to them. Reviewed on: 5th September 2025

It's the best bank ever

It's the best bank ever .I really love this bank because it's sorting out even the biggest problem you could have Reviewed on: 5th September 2025

Adequate rates helpful staff

Adequate rates helpful staff when you need something Reviewed on: 4th September 2025

I’m really having a good time with Lloyds Bank Class...

I’m really having a good time with Lloyds Bank Classic Account. Zero account charges and I can access my finances anytime. Reviewed on: 2nd July 2025

Lloyds Customer Service is above and beyond excellent

I recently had to phone Lloyds and explain my financial situation as I had got myself in a mess. Everyone I spoke too was really lovely, helpful and understanding. They made me feel like a highly valued customer and I am truly grateful to them for all their help and advice. They were so kind to me, I literally cannot thank them enough. Reviewed on: 13th June 2025

Lloyds is a stample company

Lloyds is a stample company, Ive been using it for more than ten years, never an issue, never surprises. Website is reliable and the app is really useful. Would recommend. Reviewed on: 28th May 2025

Reliable & would never change banks!

I have been banking with Lloyds for over 15 years now and have never had any issues ! I use online banking with my Classic Account and manage various manual payments and direct debits. It is all easy to manage and I love the banking app too because it so user-friendly and frequently updated. Reviewed on: 21st April 2025

The online banking app is brillant easy to navigate...

The online banking app is brillant easy to navigate and move money from my different saving accounts to classic account and visa versa Reviewed on: 16th April 2025

Every Good

Good Its easy to use and convenient Reviewed on: 13th April 2025

Its online banking is spectacular, user-friendly and...

Its online banking is spectacular, user-friendly and secure Reviewed on: 13th April 2025

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