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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (698 reviews)

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3.95

Based on 698 reviews, last reviewed 7th Nov 2024

67% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

55%

21%

11%

10%

Latest highest rating:

4

Easy to set up Classic Account with Bank of Scotland... Easy to set up Classic Account with Bank of Scotland, after moving countries. Great service at any branch Reviewed on: 29th October 2024

Latest lowest rating:

1

I have spent a month calling them to resolve a simpl... I have spent a month calling them to resolve a simple issue. Every time they tell me it is fixed but it is not fixed at all. Customers without a sma... Read more Reviewed on: 16th October 2024

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About this product

The Lloyds Bank Classic Account is designed for ‘free everyday banking’. Account holders can benefit from a featureful mobile banking app, cashback opportunities and both arranged and unarranged overdrafts.

Our Lloyds Bank Classic Account reviews can give you valuable insight into the provider and account. Learn how satisfied genuine customers are with the service they’ve received. Be confident you’re making the right choice about your new account by checking our customer reviews.

If you’re interested in the Lloyds Bank Classic Account, find out more on Smart Money People. Learn why customers chose this account and how satisfied they’ve been so far. Read about the main pros and cons of the Classic Account to decide if it sounds right for you. Find out how responsive the customer service team is and how quickly account holders’ issues have been resolved. All of this and more can be found in our Lloyds Bank Classic Account reviews.

Perhaps you already have a Classic Account with Lloyds Bank? Why not share your honest opinions with our Smart Money People community? How long have you had the account and is it your main bank account? What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile banking app, which features are the most useful? Would you recommend the account to your family and friends? Leave a Lloyds Bank Classic Account review today. Together, we can help people like you make better financial decisions.

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Lloyds Bank Classic Account reviews (698)

Wanting profit , ignoring customer needs

Keen to close local branches, causing crowding in the remaining few. Frequent changing of which counters are for which service. Look like they would prefer to have no branches at all Reviewed on: 7th November 2024

Easy to set up Classic Account with Bank of Scotland...

Easy to set up Classic Account with Bank of Scotland, after moving countries. Great service at any branch Reviewed on: 29th October 2024

I have spent a month calling them to resolve a simpl...

I have spent a month calling them to resolve a simple issue. Every time they tell me it is fixed but it is not fixed at all. Customers without a smartphone can not use their services. They claimed their app would work on a tablet device without a smartphone but it does not. So many hours wasted calling their call centres and nothing has been resolved. All of the assurances Llloyds have given me are just empty words. Reviewed on: 16th October 2024

Great Service from counter to online experience

Great Service from counter to online experience Reviewed on: 11th October 2024

Avoid at all costs.

Avoid at all costs. They will send the payment even when you tell them someone is taking the money without approval. Reviewed on: 27th September 2024

do NOT bank with LLoyds

1st - why have an automated telephone menu system that forces you answer a lot of questions only to say that customer service is only available 8am-6pm = start with that instead so the customer can hang up immediately 2nd - why close branches and have everyone do internet when you don't support internet banking 24/7 3rd - the automate systems/internet banking absolutely sucks as it does NOT fully support international mobile numbers or international trnsactions Reviewed on: 21st September 2024

What a joke of a banking company.

What a joke of a banking company. After fraudulent activity on my account I made a claim which was paid back into my account. I had to cancel my card and wait over 10 days for my new 1 to arrive. 4 weeks later they have re-debited the money stating it looks like I had involvement. Each fraudulent activity had a non-gbp transaction go along with it so was made outside of the uk. Even though I was using my card in my home town the same time these fraudulent activities were happening they still say it was me. So now apparently I can cut myself in half be in the USA and UK at the same time. The fraud department over the phone couldn't help as it was passed to the back office where the only form of contact is via email.... which they never reply to. So in a nutshell if you want your money to stay safe AVOID lloyds at all cost. If like me are already with them swith to a more reputable bank ASAP Reviewed on: 14th September 2024

Whenever I have had a problem Lloyds bank is always...

Whenever I have had a problem Lloyds bank is always there to help me Reviewed on: 4th September 2024

Trustworthy bank

Lloyds bank has always been there for any kind of financial help. There's always a solution with them. Very easy to manage the account and the customer service deserves separate appreciation. Nice and comfortable with their debit card. They are very trustworthy. Reviewed on: 23rd August 2024

Good always easy

Good always easy with Lloyds and the app is great Reviewed on: 23rd August 2024

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