Write a review

Go to business site

Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (776 reviews)

View other Lloyds Bank products

4.03

Based on 776 reviews, last reviewed 24th Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

57%

20%

10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026

Read all reviews Write a review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Review Lloyds Bank: Classic Account now

Help others make smarter decisions by sharing your own experience.

Write a review

Lloyds Bank Classic Account reviews (776)

Would recommend Lloyds bank

First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would give LLoyds top marks as they were very kind to me and sensitive in helping me with my situation, which helped me tremendously to get out of the mess i was in. Everyone i spoke to was empathic and understanding, so cannot rate them highly enough. Reviewed on: 24th January 2026

It’s fine for dusky use but not very rewarding, good...

It’s fine for dusky use but not very rewarding, good customer service Reviewed on: 23rd January 2026

They constantly allow payments which take me overdra...

They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the phone on my file as I'm classed as a vulnerable customer they always ignore my disability when I ask for help Reviewed on: 23rd January 2026

Amazing experience.

Amazing experience. Best customer service Reviewed on: 23rd January 2026

The Tunstall branch staff were excellent.

The Tunstall branch were very helpful when I visited them to withdraw some cash . I am partially disabled, walking with crutches and have hand mobility difficulties. The staff were very willing to assist me and answered my questions as if they were well prepared to help their customers manage. Reviewed on: 23rd January 2026

Good times

Straight to the point gets thing done quickly and very helpful bank app very easy to use Reviewed on: 23rd January 2026

Time for Fat Cats to use weight loss medication!

Not only have Lloyds closed many branches, they also introduced monthly fixed charges on all treasurers accounts for small organisations like sports clubs and they made owning a mobile phone the only way to access these accounts. Reviewed on: 23rd January 2026

Avoid Lloyds Bank

I am now actually afraid to go to my local branch to perform a banking transaction. I am virtually rugby tackled by an obnoxious jobsworth with an iPad who wants to prevent me from seeing a cashier face to face at the counter. The staff member wants me to explain in detail why I need the cashier and not the cash point or online option.. There is no privacy and if I could be setting myself up for a mugging if I say I am withdrawing a lot of cash and someone overhears. These jobsworths are have become increasingly aggressive and I was shouted at by one of them on once. I am looking to change my bank after 30 years. There is no customer service at Lloyds Bank. They want to close all of the branches to save money and clearly don’t mind losing some customers along the way. Reviewed on: 23rd January 2026

Long term customer

I’ve been a Lloyds Bank customer for over 40 years I find them ok but I wish they would offer me deals that new customers get, I think they charge lot for products such as I’overdraft fees I do have a silver current account which I think is value for money. Reviewed on: 23rd January 2026

The best bank.

I am with Lloyds from 2014 and my overall experience is very good. They are always there when you need them and also their security checks are protecting my account from hackers. Reviewed on: 22nd January 2026

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current account
from Card One Money 3.13 from 4 reviews
Current account
from Zopa 4.97 from 2381 reviews
Gold account
from NatWest 4.48 from 365 reviews

Want to see more from Lloyds Bank?

Cashback credit card
from Lloyds Bank 4.78 from 9 reviews
Travel Money
from Lloyds Bank 4.63 from 3 reviews
Student Mastercard Credit Card
from Lloyds Bank 4.61 from 7 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub