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Lloyds Bank Classic Account Reviews

Ratings based on 360 reviews Last review 3 days ago

Lloyds Bank Classic Account reviews come from people like you! With so many different current accounts now available, you can read these honest Lloyds Bank Classic Account reviews to find out what life as a Lloyds Bank customer is really like. And...

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Lloyds Bank Classic Account reviews come from people like you! With so many different current accounts now available, you can read these honest Lloyds Bank Classic Account reviews to find out what life as a Lloyds Bank customer is really like. And remember, if you are a Lloyds Bank customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of Lloyds Bank Classic Account reviews. Together, we can make financial services work better for everyone.

5 177
4 92
3 50
2 16
1 24

Our Smart Money People 360° Rating

OK Current Account Rating
Combines our customer review data set with wider market analysis. Find out more here.

Your Classic Account Reviews (360)

13th January 2019

Overall no complaints

Overall no complaints. The staff are very friendly and make the effort to know their customers by name. Our branch remains open but with reduced opening hours. These are manageable but hopefully their will be no further cutbacks.

10th January 2019

After nearly 30 years I'm leaving. Deeply disappointed.

After nearly 30 years I'm leaving. I'm fed up of calling call centre staff with sarcastic and rude attitudes. They are are either so overworked that they can't be pleasant or just enjoy being rude. Quite frankly I'm not quite sure where they get off...

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After nearly 30 years I'm leaving. I'm fed up of calling call centre staff with sarcastic and rude attitudes. They are are either so overworked that they can't be pleasant or just enjoy being rude. Quite frankly I'm not quite sure where they get off talking to people like the do. I have never ever been in debt on my account and I've stupidly struggled along with them having very limited in our city because they shut their branches. Online is ok but telephone banking is really shoddy. I currently can't get at my money because of some problem they've got with their system for over a week now. They are condescending and rude when you talk to them and offer no way of resolving the problem. So I am left unable to access my money and apparently that's fine. I'd have liked to put no stars because really is this work of a normal functional bank? It's sad that after such a long time with them, the only course of action that is left to me is to switch banks. What can I say if you're looking for friendly and can do attitude, this is definitely not the bank for you. I don't think their staff give a toss about the problems the cause. I wouldn't care but they've got my money and not the other way round!!

9th January 2019

Easy and Simple

Always straight forward to deal with the bank, online services cover almost everything you need to do and when having to deal with the bank in person or on the phone, still and simple and pleasant experience

8th January 2019

A shining example of what a modern bank should be

Lloyds are a forward-thinking, progressive and friendly bank that offers serious banking and financial services. They are customer-focused and flexible. Whilst I do most of my banking online or on the app, I always find a visit to a branch is smooth...

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Lloyds are a forward-thinking, progressive and friendly bank that offers serious banking and financial services. They are customer-focused and flexible. Whilst I do most of my banking online or on the app, I always find a visit to a branch is smooth and hassle-free.
Although I have tried other banks too, I think Lloyds is by far the best experience for my current account and daily banking needs.

5th January 2019

always amazing customer service

I've been with lloyds since I first got a bank account and they've never failed me. There have been times over the years that they could have sold me things I really didn't need or could afford but they have a conscience unlike some companies I've...

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I've been with lloyds since I first got a bank account and they've never failed me. There have been times over the years that they could have sold me things I really didn't need or could afford but they have a conscience unlike some companies I've come across. Every review I've had they've been impeccable in seeing the full picture of my finances and whats needed or not needed. Every time I leave the branch I feel the staff have gone above and beyond and not just for a good review. thats rare these days. well done Lloyds!

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