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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.93 (799 reviews)

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3.93

Based on 799 reviews, last reviewed 1st Jul 2026

40% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Always there for you for whatever it is you require. Always there for you for whatever it is you require. Responds to all enquiries instantly. All information very clear and easy to understand. Reviewed on: 12th June 2026

Latest lowest rating:

1

I visited the Lloyds Bank Kilburn branch to deal wit... I visited the Lloyds Bank Kilburn branch to deal with a Court of Protection matter for my mother. I explained my situation clearly when I checked in a... Read more Reviewed on: 1st July 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (799)

App data leak is unforgivable

Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026

Been with loylds bank for over 40 years have always...

Been with loylds bank for over 40 years have always been a good account Reviewed on: 16th April 2026

Classic account

Been with lloyds for years never a problem, paid direct debits on time Reviewed on: 16th April 2026

Would Recommend

The people i have spoken to at LLoyds Bank have always been friendly, helpful and really listened to me and made me feel like a valued customer Reviewed on: 16th April 2026

Easy to join easy download app log in no issues...

Easy to join easy download app log in no issues Reviewed on: 16th April 2026

Great Service

Their service is great and easy to access Reviewed on: 9th April 2026

Closed my account with no reason given

Lloyds Bank closed both my Current account and Business account. No reason given. Demanded that I repay my overdraft within 30 days. It's ridiculous that banks are allowed to do this and give no explanation at all or give you a chance to explain any actions that may have aroused suspicions. Reviewed on: 28th March 2026

Helped me to get my money back

They were really helpful when I faced an issue related to fraud. My account got scamed by a fraudster and I lost all my money. The customer service team too their time and helped me to recover it instantly. Reviewed on: 24th March 2026

Lloyds is just simple, easy, and really helpful.

Yes guys! So far for those two years I never have any problem with Lloyds (but with my previous bank, I'll add as N/C). When you go to Lloyds branch there is always assistant asking you what service you need today. Also inside in Lloyds they have useful machines that you can put money, cheques, etc. Overall very well made bank with long traditional methods with a pinch of modernity. I am so satisfied Lloyds client. Reviewed on: 24th March 2026

As a customer have had fabulous experience and still...

As a customer have had fabulous experience and still enjoying it Reviewed on: 24th March 2026

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