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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.88 (804 reviews)

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3.88

Based on 804 reviews, last reviewed 21st Aug 2026

58% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Always been helpful if I’m in a bad spot Always been helpful if I’m in a bad spot Reviewed on: 21st August 2026

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (804)

Lloyds is a great bank.

Lloyds is a great bank. I have been with them for 10 years and have had no issues. Customer service is great and are always helpful both in store and online. The app is easy to use and the features of cash back are great Reviewed on: 20th April 2026

No issues whatsoever

Had this account for the past 11/12 years, no issues whatsoever. Customer service has always been helpful, new cards have been issued quickly, app is very easy to navigate and laid out clearly Reviewed on: 17th April 2026

My experience has been decent, nothing extraordinary...

My experience has been decent, nothing extraordinary to be honest. Interest rates could be higher, competitors have much higher interest rates and bro banks have such intuitive features. It would help to have pots like Monzo that payments could be made out of. Reviewed on: 17th April 2026

Good old-fashioned bank account - no charges - pure...

Good old-fashioned bank account - no charges - pure and simple Reviewed on: 17th April 2026

A good bank to be and do business

A good bank to be and do business Reviewed on: 16th April 2026

App data leak is unforgivable

Their recent problems with their app showing people other accounts is a very very bad piece of banking Reviewed on: 16th April 2026

Been with loylds bank for over 40 years have always...

Been with loylds bank for over 40 years have always been a good account Reviewed on: 16th April 2026

Classic account

Been with lloyds for years never a problem, paid direct debits on time Reviewed on: 16th April 2026

Would Recommend

The people i have spoken to at LLoyds Bank have always been friendly, helpful and really listened to me and made me feel like a valued customer Reviewed on: 16th April 2026

Easy to join easy download app log in no issues...

Easy to join easy download app log in no issues Reviewed on: 16th April 2026

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