Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Lloyds Bank: Classic Account reviews

View other Lloyds Bank products
3.90
Based on 805 reviews, last reviewed 2nd Sep 2026
62% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
56%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

Great service great service yes yes yes yes amazing... Great service great service yes yes yes yes amazing service Reviewed on: 2nd September 2026
Mia W's avatar
Mia W

Latest lowest rating:

1

Really poor customer service Up until yesterday I had nothing but good things to say about Lloyds. I changed from another high street bank eight years ago and everything had been ... Read more Reviewed on: 20th August 2026
STEPHEN E's avatar
STEPHEN E
Read all reviews Write a review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Review Lloyds Bank: Classic Account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Lloyds Bank Classic Account reviews (805)

Simply average

3
In this day and age we are always seeking to be amazed or at least not disappointed. I have been neither amazed not disappointed by the classic account. While I don't think I will ever wax lyrically about Lloyds the way some customers of First Direct seem to (about First Direct) I am not otherwise disappointed. Reviewed on: 10th October 2014
Dordje's avatar
Dordje

Great services and customer experience

4
I've never had any great issues with my account, Reviewed on: 9th October 2014
Fraser Oxlee's avatar
Fraser Oxlee

Meets my needs

3
Can't complain it has everything I need from a bank account. Customer service are always friendly and happy to help. Reviewed on: 8th October 2014
Louis's avatar
Louis

been banking with lloyds for 4 years . good customer service

4
been banking with lloyds for 4 years . good customer service , dont have to wait to long on phone to speak to someone . mobile app is ok not as good since they updated it no access to direct debits or standing orders or a link to desktop site which the previous version had Reviewed on: 6th October 2014
kevin's avatar
kevin

OK

3
Thought about switching but not sure if it's worth it...Lloyds aren't bad...not great either. Overdraft is good feature, but £25 doesn't go too far Reviewed on: 4th October 2014
Lesley's avatar
Lesley

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Want to see more from Lloyds Bank?

  • Easy saver

    from Lloyds Bank 4.58 from 76 reviews
    Lloyds Bank

  • Club Lloyds current account

    from Lloyds Bank 4.47 from 687 reviews
    Lloyds Bank

  • Personal Loan

    from Lloyds Bank 4.39 from 61 reviews
    Lloyds Bank
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill