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M&S Bank - Marks and Spencer: Current Account reviews

Name: Current Account
Rating: 2.52 (156 reviews)

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2.52

Based on 156 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

25%

11%

53%

Latest highest rating:

5

Good to use for safety purposes. Good to use for safety purposes.I love the credit to pay in 4 months without interest Reviewed on: 14th April 2026

Latest lowest rating:

1

Too expensive, look elsewhere Found similar if not better quality at more than half the price at a local store Reviewed on: 17th April 2026

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About this product

M&S Bank no longer offers current accounts.

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M&S Bank - Marks and Spencer Current Account reviews (156)

Too expensive, look elsewhere

Found similar if not better quality at more than half the price at a local store Reviewed on: 17th April 2026

Good to use for safety purposes.

Good to use for safety purposes.I love the credit to pay in 4 months without interest Reviewed on: 14th April 2026

very satisfied with everything and looking foward

very satisfied with everything and looking foward Reviewed on: 19th April 2025

Not customer focused

Not customer focused just want to meet targets Reviewed on: 24th August 2023

they are good

I like them very much and I think they have the best quality Reviewed on: 3rd April 2023

handy bank

good customer service and convenient current account. I was sad when they closed this product Reviewed on: 16th March 2023

Customer services are probably the worse I have encountered

Opened a credit card recently and almost immediately realised that the limit was not going to be sufficient. Using the telephone customer services was such a dreadful experience. The agents, who sound as if they are located remotely appear uninterested and just use platitudes and standard phrases. Avoid. Reviewed on: 29th November 2022

So difficult to track down truly helpful agents

Contributed to reward scheme but during lockdown unable to use hot drink vouchers etc. left with more than £80 of useless vouchers Trying without success to get recompense took long phone calls calls with agents whose English accents were almost impossible to understand and comprehension of my English very poor. Destroyed credit card and cancelled reward scheme after so much hassle. Marion E Reviewed on: 1st March 2022

No good for older people.

Too many things to remember just to get on-line for a CC statement, No alternative but to stop using the card. Reviewed on: 20th December 2021

Current Account

Having been persuaded by staff in M&S to move my account here I was annoyed when I received a notification that all their current accounts were going to be closed in the summer, they weren’t the best bank to deal with as their digital side needed updating but hey ho have moved to Starling now and can’t fault them. Reviewed on: 29th March 2021

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