M&S Bank - Marks and Spencer: Current Account reviews

2.45
Based on 152 reviews, last reviewed 16th Mar 2023
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
24%
See only 4 star reviews
11%
See only 3 star reviews
5%
See only 2 star reviews
6%
See only 1 star reviews
54%

Latest highest rating:

4

handy bank good customer service and convenient current account. I was sad when they closed this product Reviewed on: 16th March 2023

Latest lowest rating:

1

Customer services are probably the worse I have encountered Opened a credit card recently and almost immediately realised that the limit was not going to be sufficient. Using the telephone customer services was... Read more Reviewed on: 29th November 2022

About the Current Account

M&S Bank (Marks and Spencer) Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest M&S Bank current account reviews to find out what life as a Marks and Spencer customer is really like. And remember, if you are a M&S Bank customer already, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of M&S Bank current account reviews. Together, we can make financial services work better for everyone.

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M&S Bank - Marks and Spencer Current Account reviews (152)

handy bank

4
good customer service and convenient current account. I was sad when they closed this product Reviewed on: 16th March 2023

Customer services are probably the worse I have encountered

1
Opened a credit card recently and almost immediately realised that the limit was not going to be sufficient. Using the telephone customer services was such a dreadful experience. The agents, who sound as if they are located remotely appear uninterested and just use platitudes and standard phrases. Avoid. Reviewed on: 29th November 2022

So difficult to track down truly helpful agents

1
Contributed to reward scheme but during lockdown unable to use hot drink vouchers etc. left with more than £80 of useless vouchers Trying without success to get recompense took long phone calls calls with agents whose English accents were almost impossible to understand and comprehension of my English very poor. Destroyed credit card and cancelled reward scheme after so much hassle. Marion E Reviewed on: 1st March 2022

No good for older people.

1
Too many things to remember just to get on-line for a CC statement, No alternative but to stop using the card. Reviewed on: 20th December 2021
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STU STUARTW

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