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M&S Bank - Marks and Spencer: Current Account reviews

Name: Current Account
Rating: 3.25 (156 reviews)

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3.25

Based on 156 reviews, last reviewed 17th Apr 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

25%

11%

53%

Latest highest rating:

5

Good to use for safety purposes. Good to use for safety purposes.I love the credit to pay in 4 months without interest Reviewed on: 14th April 2026

Latest lowest rating:

1

Too expensive, look elsewhere Found similar if not better quality at more than half the price at a local store Reviewed on: 17th April 2026

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About this product

M&S Bank no longer offers current accounts.

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M&S Bank - Marks and Spencer Current Account reviews (156)

Robbed!

Tried to pay my bill online as I usually do! The payment wouldn't process! When I checked my bank account they had taken the payment twice £650! Twice! 1 week on I'm still waiting for a refund currently I'm over drawn!! Reviewed on: 11th April 2018

Not Impressed

Tried their switching service and was looking forward to the introductory offer plus a regular savings account - I have spent so much time on the phone (40 mins then 43 mins then 30 mins) with no success at all - sorry - I did receive 3 of their sign in devices!!! I have now given up and will need to set up my DD's yet again with First Direct who actually know what they doing. M&S Advertising and Promises are impressive - Delivery of their promises is not. Reviewed on: 23rd March 2018

convenient banking and excellent customer service

I recently switched to M&S using their Switch and Save and I couldn't believe how easy it was. No fuss, good communication throughout, and once you get used to using the little M&S Pass you need for internet banking, it's all very straightforward. I cant fault their customer service - I can message them with any queries via my internet banking screen, which I couldn't with my previous bank, and paying in cheques is so convenient because their bank is open when their store is, so I don't have to take out of working hours to do my banking. I also like the incentive of a 5% interest savings account, and will definitely be setting that up too. Reviewed on: 15th March 2018

Easy, no fuss bank account

Great for everyday banking which is rewarded each month with £5 added to gift card. Easy to switch. Reviewed on: 11th February 2018

Good easy transfer

Good easy transfer, also good cash back deal Reviewed on: 11th February 2018

Great switching incentive

I mainly switched my current account to m&s due to their switching incentive which was excellent. £100 gift card which is topped up every month with £10 if I deposit £1000 and have 2 direct debits coming out. I've loved having the extra money to spend in their simply food shops! Reviewed on: 8th February 2018

Could do with more branches

i really like my bank account. i feel like it is very transparent with any charges and extremely fair - i have found some other banks can be all about recouping money. my only 2 gripes with the bank as a whole is there are only 2 branches within a 30 mile radius from me and the app does not let you do as much as other banking apps let you. Reviewed on: 8th February 2018

The online banking log in is annoying

It's all good except for needing to generate a security code from a little calculator type machine every single time I want to log on to internet banking. They should tell you this before you get an account or have an option to turn it off for a particular device. Reviewed on: 4th February 2018

waste of my time

applied in 2016, heard nothing back, reapplied in 2017, they lost the application, sent loads of verified ID, kept getting emails asking for more info, kept sending more info, then told application expired, I wouldn't trust them with my money Reviewed on: 3rd February 2018

Taking far to long to set up account

It's almost two weeks since I made an online application I received an email after 2 days asking to phone them as they had a question needing answered which I did immediately.I waited over a week and phoned them back as I hadn't heard anything they told me they were still processing my application and should hear something in 48 hours 5 days later no word think I'll give them a miss and go somewhere else. Reviewed on: 30th January 2018

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