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M&S Bank - Marks and Spencer reviews

M&S Bank - Marks and Spencer Logo
Rated Poor • 2.49/5

M&S Bank - Marks and Spencer reviews

Unverified business Last reviewed within 7 days
Write a review
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • Provides paperless statements and documents
    Provides paperless statements and documents

Review summary

People rate this company as Poor based on 633 product reviews

Average score of 2.49/5
5 star
29%
4 star
11%
3 star
5%
2 star
5%
1 star
50%
Reviews for M&S Bank - Marks and Spencer have trended positively over the past 90 days

Latest positive rating

4/5

Great option for a long term zero interest credit ca...

Great option for a long term zero interest credit card with M&S voucher cashback on spend.

{"display":"Mrs A","full_name":"Mrs A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit card
Mrs A 17th April 2026

Latest negative rating

1/5

Too expensive, look elsewhere

Found similar if not better quality at more than half the price at a local store

{"display":"Rythemic Chest Beater","full_name":"Rythemic Chest Beater","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
See more reviews for M&S Bank - Marks and Spencer products

About M&S Bank - Marks and Spencer

M&S Bank launched in 2012, on the foundations of M&S Money.

Marks & Spencer first financial product was launched in 1985 - the M&S Chargecard. Today, M&S Bank has grown from only offering one card to a financial services provider with a wide range products.

M&S Bank offer a range of loans, savings and general insurance products.

M&S Bank - Marks and Spencer at a glance

Contact details

Phone
0345 600 5860
Main address
M&S Bank, PO Box 325, Wymondham, NR18 8GW
Social media

Reviews for M&S Bank - Marks and Spencer

Showing 11 of 633 company reviews • Last reviewed within 7 days

Too expensive, look elsewhere

Current Account • 17th April 2026

Found similar if not better quality at more than half the price at a local store

{"display":"Rythemic Chest Beater","full_name":"Rythemic Chest Beater","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Great option for a long term zero interest credit ca...

Credit card • 17th April 2026

Great option for a long term zero interest credit card with M&S voucher cashback on spend.

{"display":"Mrs A","full_name":"Mrs A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    M & S Credit Card is a Must have!

    I've had my M & S credit card for years now and I like that they gave their customers vouchers! It's a lovely surprise and... I've had my M & S credit card for years now and I like that they gave their customers vouchers! It's a lovely surprise and definitely handy to use at their shop. Read more Read less

    {"display":"Lovela","full_name":"Lovela","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Lovela 16th April 2026
  • 5/5

    Best rewards ever.

    The benefits of this card are amazing. Points for every transaction - more when spent in M&S. Points converted into M&S vouchers. Combined with Sparks... The benefits of this card are amazing. Points for every transaction - more when spent in M&S. Points converted into M&S vouchers. Combined with Sparks the rewards and discounts are amazing. They have just upgraded Sparks so the rewards are even better now. Would recommend to anyone who shops in M&S. Read more Read less

    {"display":"Lynn C","full_name":"Lynn C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Lynn C 16th April 2026
  • 5/5

    Love getting the points to convert to vouchers to sp...

    Love getting the points to convert to vouchers to spend in store

    {"display":"Diane Malone","full_name":"Diane Malone","avatar":{"url":"\/assets\/uploads\/avatars\/users\/37251.png"}}'s avatar
    Credit card
    Diane Malone 16th April 2026
  • 5/5

    Excellent , speak to human beings not A I

    Excellent , speak to human beings not A I

    {"display":"Jacqueline A","full_name":"Jacqueline A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    Jacqueline A 16th April 2026
  • 5/5

    Good to use for safety purposes.

    Good to use for safety purposes.I love the credit to pay in 4 months without interest

    {"display":"Sumathi Packiarajah","full_name":"Sumathi Packiarajah","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1483429.png"}}'s avatar
  • 5/5

    M&S has been my favourite shop.

    M&S has been my favourite shop. Especially, with doing my food shopping. I love their products. Also, sends me their products from time to time.

    {"display":"Faosat K","full_name":"Faosat K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Monthly Saver
    Faosat K 14th April 2026
  • 5/5

    Always exciting products available at very fair M&S...

    Always exciting products available at very fair M&S prices and fresh products daily.

    {"display":"RICARDO F","full_name":"RICARDO F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit card
    RICARDO F 24th March 2026
  • 5/5

    My experience with M&S Bank credit card!

    My experience covers 3 decades plus. A trustworthy credit card that is easy to operate with, that charges no fee, gives one sufficient time to... My experience covers 3 decades plus. A trustworthy credit card that is easy to operate with, that charges no fee, gives one sufficient time to settle in full thereby avoiding interest charges and which rewards with points converted to monetary vouchers. Read more Read less

    {"display":"Francis","full_name":"Francis","avatar":{"url":"\/uploads\/avatars\/users\/1313264.jpg"}}'s avatar
    Credit card
    Francis 24th March 2026
  • 5/5

    Returning unused currency

    We bought currency for a holiday in Thailand, Cambodia & Vietnam which didn’t occur because of Trump’s War. We expected to get a poor rate... We bought currency for a holiday in Thailand, Cambodia & Vietnam which didn’t occur because of Trump’s War. We expected to get a poor rate for returning money but M&S were great. They recommended we contact their team & explain our situation. They paid us back what we had paid out so we lost nothing. Great customer service Read more Read less

    {"display":"Mike Matthews","full_name":"Mike Matthews","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1386191.png"}}'s avatar

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    Showing products offered by M&S Bank - Marks and Spencer

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