Fancy a chance to win £1,000? Share your insurance feedback and make your voice heard.Vote in the Insurance Choice Awards

M&S Bank - Marks and Spencer Car Insurance Reviews

Ratings based on 36 reviews Last review 2 weeks ago

M&S Bank - Marks and Spencer car insurance reviews on Smart Money People come from drivers like you! You can read these honest M&S Bank - Marks and Spencer car insurnance reviews to help you decide which car insurance provider is right for you...and...

Read Full Description

M&S Bank - Marks and Spencer car insurance reviews on Smart Money People come from drivers like you! You can read these honest M&S Bank - Marks and Spencer car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used M&S Bank - Marks and Spencer before, you too can write a short M&S Bank - Marks and Spencer car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

5 10
4 5
3 2
2 1
1 18

Your Car Insurance Reviews (36)

Get Product
1st August 2018

Not the service I expected from M&S

Very disappointed that M&S would put its name to such a terrible insurance. The service is very poor - to get to speak to someone you have to spend at least 15 minutes listening to automated messages. When I moved house, they more than doubled my...

Read more

Very disappointed that M&S would put its name to such a terrible insurance. The service is very poor - to get to speak to someone you have to spend at least 15 minutes listening to automated messages. When I moved house, they more than doubled my premium without explaining why and despite having not made any insurance claims. I will certainly not be using them again.

Get Product
28th November 2017

Upped Premium, but wouldn't/couldn't explain why.

My M&S Car Insurance renewal quote was significantly higher than my existing policy with them. When I rang M&S to ask for an explanation, they were unable to provide any reason for the increase. There was no embarrassment on their part, I think...

Read more

My M&S Car Insurance renewal quote was significantly higher than my existing policy with them. When I rang M&S to ask for an explanation, they were unable to provide any reason for the increase. There was no embarrassment on their part, I think they wondered why I was querying it. Strange way to do business. Did not re-insure with them.

Get Product
28th September 2017

Easy to use - bit pricey

Switched to M&S after my previous insurer hiked rates - again. Easy to deal with, even when I changed cars mid-point. But pricey, but I suppose you get what you pay for. Haven't claimed for anything yet, hence 8/10 until we test that part of their...

Read more

Switched to M&S after my previous insurer hiked rates - again. Easy to deal with, even when I changed cars mid-point. But pricey, but I suppose you get what you pay for. Haven't claimed for anything yet, hence 8/10 until we test that part of their service.

Get Product
2nd August 2017

Bringing in foreign insurance companies

after being with M and S for car insurance for a number of years,have just received a letter advising they have got a German company involved since 27th July.Will No longer give them my custom.Thought I was being insured by an English Company. I am...

Read more

after being with M and S for car insurance for a number of years,have just received a letter advising they have got a German company involved since 27th July.Will No longer give them my custom.Thought I was being insured by an English Company. I am absolutely furious. as I was advised when I went to reinsure.

Get Product
30th May 2017

Ok but a few problems

I was impressed with the quote from M&S and signed up for the product. However, they then contacted me to say that one of my previous insurance claims, even though it was one where I was not at fault (someone pranged my car and drove off), would make...

Read more

I was impressed with the quote from M&S and signed up for the product. However, they then contacted me to say that one of my previous insurance claims, even though it was one where I was not at fault (someone pranged my car and drove off), would make the insurance quote higher and I was forced into paying more than the quote. My previous insurance company did not make this decision and I did wish I'd stayed with my other company.

Get Product
24th May 2017

Terrible service if you have a claim

They outsource claims to the most unhelpful and useless company called CoVea. They take so long to resolve claims. Even when you totally not to blame. Never contact you when promise, don't chase up witnesses. Registered complaint with M&S and even...

Read more

They outsource claims to the most unhelpful and useless company called CoVea. They take so long to resolve claims. Even when you totally not to blame. Never contact you when promise, don't chase up witnesses. Registered complaint with M&S and even they gave in writing an incorrect contact number. Don't wast your money go to a proper insurance company

Get Product
6th April 2017

Don't insure with M & S

Very poor response to a claim which took nearly 5 months to settle. We were between a rock and a hard stone and had to spend much time liaising between M & S and the insurance company with whom the policy was taken out. M & S very aggressive and...

Read more

Very poor response to a claim which took nearly 5 months to settle. We were between a rock and a hard stone and had to spend much time liaising between M & S and the insurance company with whom the policy was taken out. M & S very aggressive and unhelpful staff. Insurance company indifferent (Zurich) Unfortunately when you really need insurance and are victims of malicious damage M & S staff do not help. They just want to take your money. Please do NOT insure with M & S, they trade on their brand and so called reputation but fall woefully short in customer service. Shame on M & S.

Churchill insurance customer service very professional, may not alway be cheaper but worth paying extra for peace of mind and courtesy.

Articles related to M&S Bank - Marks and Spencer