M&S Bank - Marks and Spencer: Car Insurance reviews

Name: Car Insurance
Rating: 1.99 (70 reviews)

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1.99

Based on 70 reviews, last reviewed 8th Feb 2023

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

5 star

17%

4 star

3 star

2 star

1 star

70%

Latest highest rating:

5

Exceeding Expectations Marks and Spencer (often referred to as M&S) is a major British multinational retailer headquartered in London, England. It is a chain of high-street ... Read more Reviewed on: 12th January 2023

Latest lowest rating:

1

H I had an accident last year which was eventually settled by their underwriters when I was assured this was not my fault and no blame would be attached... Read more Reviewed on: 8th February 2023

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About the Car Insurance

M&S Bank - Marks and Spencer car insurance reviews on Smart Money People come from drivers like you! You can read these honest M&S Bank - Marks and Spencer car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used M&S Bank - Marks and Spencer before, you too can write a short M&S Bank - Marks and Spencer car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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M&S Bank - Marks and Spencer Car Insurance reviews (70)

H

I had an accident last year which was eventually settled by their underwriters when I was assured this was not my fault and no blame would be attached to me. When my renewal notice arrived it had increased the premium by 117% from £260 to £565. When I called the customer services I was told that was the price because I had made a claim! I said I had been found not at fault she said but you made a claim. And continued to repeat that whatever I said. I cancelled my policy and found a policy which was almost half their quote. Customer services, don’t make me laugh! Reviewed on: 8th February 2023

INCONSIDERATE AND UNHELPFULL!!

I have been insured with M&S for the last 9 months, i have just moved address and called up to change my address, Changing my address made my monthly payments go from £80 per month to £300 per month - i have been driving for 7+ years and think this is diabolical how m&S think they can charge loyal customers this amount of money They did not want to help me with my payment they just told me to cancel and then i would have to pay a cancellation fee! in hard times like we are in today i would not recommend this insurance provided to anyone absolutely disgusting Reviewed on: 2nd February 2023

Exceeding Expectations

Marks and Spencer (often referred to as M&S) is a major British multinational retailer headquartered in London, England. It is a chain of high-street and online stores that sell clothing, home products, and food products. But guess what, that's not all they do. I recently had the opportunity to try out a new car insurance provider and I have to say, I was thoroughly impressed. The coverage offered was comprehensive and included all the essential features I was looking for. The process of purchasing the policy was easy and straightforward, with clear explanations of the different options available. The customer service team was also very helpful and responsive in answering any questions I had. One of the things I appreciated most about this provider was their commitment to reliability. I never had to worry about whether I was covered in case of an accident or other unexpected events. The peace of mind M&S gave me was invaluable. Overall, I highly recommend this car insurance provider to anyone in need of a reliable and comprehensive coverage. The level of service and quality of coverage exceeded my expectations and I will definitely be continuing my policy with them. Reviewed on: 12th January 2023

2 weeks and still no decision on work

Was reversed into. Qualified for non blame claim. Eventually, sent car to be assessed. Assessment was easily a repair job. However, when assessment was sent back to "engineering" to make a decision on whether the car will be written off or repaired, apparently this takes 7 working days? Anyone educated at nursery school level could see it was a repair of a small dent, no bigger than a football. Car repair shop can't book me in till decision is made, repair shop as things stand I'm looking at late Jan 23 to be brought in. Accident happened on 18 Nov 22. It's now 02 Dec 22 and still no appointment booked to get work done. Of course it's COVIDs fault. Amateurs, stick to overcharging people for so called posh food Reviewed on: 2nd December 2022

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