Esure Car Insurance Reviews

Abysmal treatment towards loyal customer

Dreadful company. They are cheap for a reason. Pay a little more and get a much better...

Dreadful company. They are cheap for a reason. Pay a little more and get a much better service.
Away to the states on business and missed a payment. Closed down my whole policy and wanted me to pay it off in full before I took out another car insurance policy

Derek RobertsonLevel 1

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Abysmal. Cheap and nasty.

Came back from the states and my insurance had been cancelled due to one missed payment. No emails, no phonecall, no warning. Luckily I wasn't driving around unaware I wasn't covered for a week. Terrible communication, messed up registration plates a...

Came back from the states and my insurance had been cancelled due to one missed payment. No emails, no phonecall, no warning. Luckily I wasn't driving around unaware I wasn't covered for a week. Terrible communication, messed up registration plates a few times too. Avoid at all costs!!!!!!!!

Gillettecavalcad3Level 1

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Quick and easy

I love online. This company has everything available in an online dashboard and the renewal quote was perfect and service sealed the deal

Frackt Level 1

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Best price and cover

very easy to use the website and set up your policy , excellent price.

Hazel MurphyLevel 1

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Excellent service

Just starting my 3rd year with esure, always competitive and decent level of cover (I'm fully comp and can drive other cars 3rd PFT which is very handy) recently added my partner to the policy and the person on the phone couldn't be more helpful,...

Just starting my 3rd year with esure, always competitive and decent level of cover (I'm fully comp and can drive other cars 3rd PFT which is very handy) recently added my partner to the policy and the person on the phone couldn't be more helpful, polite and also had a good sense of humour, made dealing with them a pleasure.

MooLevel 1

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Great service

Spoke to them on the phone a few times and always had great service. Cheap car insurance too

Stacey OwensLevel 1

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Excellent

Friendly and helpful. Cheapest I found on the market without cheaping on the experience

Carolanne Seaman - HartleyLevel 1

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Easy as pie

I got hit by an Eddie stobart lorry and esure were great. Got all reapira done no problem

Leanne Michelle SullivanLevel 1

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Great customer service

Whenever I have had to deal with anyone over the phone they have been so helpful and understanding

EtobesLevel 1

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Great customer service, cheap insurance and competitive price

Had key cover added on very cheap, they covered £300 key cost with no excess. good fast customer service with real people who pick up the phone straight away

AlfieLevel 1

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Insure with confidence

Competitive pricing, comprehensive range of benefits and additional coverage and customer service which makes claims simple and understood

Hamish ArchibaldLevel 1

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Excellent

Competitive price, great service!!

Neill HaversLevel 1

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Great price and easy website

eSure gave me the best price by far on my modified car, and the website was a breeze to use.

SiLevel 1

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Good service

Used ensure a few times now over the years, always been good on price and servuce

NickedLevel 1

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Ok

Well I can’t complain . Online based and u have to check online for the documents

PaaniiLevel 1

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Esure - Awful Company

Terrible company. They added my old address to my account instead of my current one (which they got from my proof of no claims discount I sent them), then charged me £37 to change ...

Terrible company. They added my old address to my account instead of my current one (which they got from my proof of no claims discount I sent them), then charged me £37 to change it.
Then, almost a year later, (after they tried to auto-enrol me for another year, which I did not want); I find that they didn't change my address after all, so I've been unknowingly not covered this whole time, & they have the nerve to try to charge me again.
When I said no to that, they cancelled my policy altogether, robbing me of my final 2 weeks of insurance with them.
Horrible & rude staff. Greedy company who clearly have no idea what they are doing.

Craig MarkLevel 1

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Good service

I've stayed with Esure for two years now because they always provide the best deal. I recently upgraded to a newer car and they were really helpful and I didn't have to pay much more which was great. Definitely recommend.

cosyreaderLevel 1

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Easy to arrange, good customer service

I have been with sure for 3 years now and never had a single problem with them. They always match or beat my renewal quotes and are really easy to deal with on the phone with no hidden fees.

MrsjohnsonLevel 1

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Excellent company

Highly recommended,brilliant proffestional understanding staff,always answered any concerns I've had,I'll always use esure

Clint averyLevel 1

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Absolute jokes!

Involved in a minor incident , third parties fault, dash...

Involved in a minor incident , third parties fault, dash cam
Captured everything and proved they were to blame. However Esure couldn’t be bothered requesting the footage and would rather pay out for the third party punishing its customer of 8 years.. AVOID!

Private Level 1

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