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Charlee

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Review of the Esure, Car Insurance:
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They should get 0 stars!

1
They should get 0 stars! Absolutely hideous company with no common sense. Claim happened due to someone reversing into me, I provide evidence from my door camera of him even admitting his fault and kicking the side of his van! This still didn’t get settled the whole time I was with them and is now with their solicitors going to court? What a waste of time! I have all the evidence and sent to solicitors who then lost it and I’ve had to re-send it all. Whilst with Esure they never do what they say and can barely understand anything. They even asked me whilst on the chat website part as it’s the only way to talk to anyone otherwise you are on the phone for 2hours minimum! They even asked me to provide them with the customer service number of the guys insurance company for them to call for me? Absolute joke of a company yet they can still trade? 18months on and I’m waiting for this rubbish to to court. Reviewed on: 14th April 2025

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