Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page

PayPal reviews

PayPal logo
Rated Excellent 4.92/5

PayPal reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days

Review summary

People rate this company as Excellent based on 54,321 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for PayPal have trended positively over the past 90 days

Latest positive rating

5/5

So intuitive and great features!

I have been using PayPal Credit for a while now and it is such an easy and intuitive product to use. Couldn't reccomend it enough!

{"display":"Jack O","full_name":"Jack O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
PayPal Credit
Jack O 2nd April 2025

Latest negative rating

1/5

PayPal Credit is committing financial fraud.

Without warning or explanation, £288 was taken from my account. When I called customer service, they refused to explain the charge and told me to... Without warning or explanation, £288 was taken from my account. When I called customer service, they refused to explain the charge and told me to “read the statement myself.” When I pushed for answers, they abruptly ended the call. This is not a one-off the same thing happened to my neighbor. PayPal is taking money without consent or transparency. This is theft, plain and simple. I’m closing my account and urging others to do the same. We need to speak out before more people are affected. Read more Read less

{"display":"Mi","full_name":"Mi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
PayPal Credit
Mi 5th April 2025

About PayPal

Looking for PayPal reviews? Our community shares their experiences on Smart Money People in order to help you find the best online payment methods. Already used PayPal and want to share your own experiences? Please leave a PayPal review of your own and help others discover the best payments providers.

PayPal at a glance

Reviews for PayPal

Showing 11 of 54321 company reviews Last reviewed within 14 days

PayPal Credit is committing financial fraud.

PayPal Credit 5th April 2025

Without warning or explanation, £288 was taken from my account. When I called customer service, they refused to explain the charge and told me to... Without warning or explanation, £288 was taken from my account. When I called customer service, they refused to explain the charge and told me to “read the statement myself.” When I pushed for answers, they abruptly ended the call. This is not a one-off the same thing happened to my neighbor. PayPal is taking money without consent or transparency. This is theft, plain and simple. I’m closing my account and urging others to do the same. We need to speak out before more people are affected. Read more Read less

{"display":"Mi","full_name":"Mi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mi
Rated Terrible 1/5
Read more product reviews

So intuitive and great features!

PayPal Credit 2nd April 2025

I have been using PayPal Credit for a while now and it is such an easy and intuitive product to use. Couldn't reccomend it enough!

Rated Excellent 5/5
Read more product reviews
  • 1/5

    DON'T TRUST

    I would like to advise people that PayPal can not be trusted... I tried to claim a refund on a item that was delivered to... I would like to advise people that PayPal can not be trusted... I tried to claim a refund on a item that was delivered to a different address I never got my goods after so many emails... Also PayPal said they have a pic of delivery so they are happy even though it clearly was not my front door.... They accept random pics from front doors even without asking for your own pic of your own. DON'T TRUST ANYMORE. Read more Read less

    {"display":"Robert M","full_name":"Robert M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1134148.png"}}'s avatar
    Pay in 3
    Robert M 13th March 2025
  • 1/5

    2 Weeks for Payment to Reflect in Available Credit

    I escalated to customer service manager, and he said "it's in the terms and agreement," while mentioning the 48-72 is for it to reflect in... I escalated to customer service manager, and he said "it's in the terms and agreement," while mentioning the 48-72 is for it to reflect in balance, but not available credit. So, I am essentially loaning Paypal my money for 2 weeks. When I would ask a question, he would say "would you like me to send you the terms and agreement?" I explained, this occurred after making a payment of $3200 instead of my intended $320. I immediately realized my mistake and tried to cancel the payment when I received "system is currently having issues" message. When I logged out and went back in, I did not have the option to cancel. This is not how a credit card company works, and have never had this happen in over 30years of using credit cards. Do NOT look at Paypal Credit as anything like any kind of credit line or credit card you've ever used. They have things they need to fix. Buyer Beware! Read more Read less

    {"display":"Kevin S","full_name":"Kevin S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    PayPal Credit
    Kevin S 18th February 2025
  • 1/5

    Poor account management

    Their system for managing payments is shockingly bad, very poorly managed. The misinformation on my account led to a missed payment, which thankfully was resolved,... Their system for managing payments is shockingly bad, very poorly managed. The misinformation on my account led to a missed payment, which thankfully was resolved, but I have no trust in them at all. Read more Read less

    {"display":"Michael S","full_name":"Michael S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    PayPal Credit
    Michael S 10th February 2025
  • 1/5

    few days ago I had to email for the customer service...

    few days ago I had to email for the customer service because of the payment date to change .I struggling paying on the 4th .So... few days ago I had to email for the customer service because of the payment date to change .I struggling paying on the 4th .So i did asked if they could help me to change to the 8th.I can pay put not that day what they giving to me.AILISH was nice emailed me back saying she will forward my email to the Credit department so they will getting touch with me..Nobody get back to be since ..Iam so stressed to get fees etc..Really affect my mental health can't sleep ..I cant give 5 starts coz my problem still not been solved . Read more Read less

    {"display":"Nora Kovacs","full_name":"Nora Kovacs","avatar":{"url":"\/assets\/uploads\/avatars\/users\/966128.png"}}'s avatar
    PayPal Credit
    Nora Kovacs 2nd February 2025
  • 1/5

    payHandpay

    It's good to have but not always it's handling!

    {"display":"Eduard","full_name":"Eduard","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Payment Provider
    Eduard 14th January 2025
  • 5/5

    Better commissions honestly

    I made an account with them! At least they're charging less than regulars thieves banks.. I've sent some money I owed to a friend that's... I made an account with them! At least they're charging less than regulars thieves banks.. I've sent some money I owed to a friend that's currently in Mexico. Had to pay like 50 euros in commissions man.. At least with PayPal the transfer is quicker and they have less commissions, thank you God Read more Read less

    {"display":"E N","full_name":"E N","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1067191.png"}}'s avatar
    PayPal Credit
    E N 8th October 2024
  • 5/5

    Recommended though give it a little thought before hand

    Being able to pay for expensive items within a few months is always nice to have though the date of the payment can be quite... Being able to pay for expensive items within a few months is always nice to have though the date of the payment can be quite annoying the minimum payment as it would be nice to choose the date but I guess it's due to security. Read more Read less

    {"display":"Brooke P","full_name":"Brooke P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    PayPal Credit
    Brooke P 6th September 2024
  • 5/5

    It's a really handy to thing to have.

    It's a really handy to thing to have when making large purchases, with no fees and a very easy process to go through with no... It's a really handy to thing to have when making large purchases, with no fees and a very easy process to go through with no hassle with complicated set ups. I use it all the time and have never been let down. Read more Read less

    {"display":"Alexander O","full_name":"Alexander O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pay in 3
    Alexander O 4th September 2024
  • 5/5

    Always use paypal!

    Always use PayPal pay in 3 as it is easy to use and helps out massively with finances.

    {"display":"N","full_name":"N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pay in 3
    N 23rd August 2024

    Products from PayPal

    Showing all products offered by PayPal

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice