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PayPal reviews

PayPal logo
Rated Excellent • 4.92/5

PayPal reviews

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 54,320 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for PayPal have trended positively over the past 90 days

Latest positive rating

5/5

Better commissions honestly

I made an account with them! At least they're charging less than regulars thieves banks.. I've sent some money I owed to a friend that's... I made an account with them! At least they're charging less than regulars thieves banks.. I've sent some money I owed to a friend that's currently in Mexico. Had to pay like 50 euros in commissions man.. At least with PayPal the transfer is quicker and they have less commissions, thank you God Read more Read less

{"display":"E N","full_name":"E N","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1067191.png"}}'s avatar
PayPal Credit
E N 8th October 2024

Latest negative rating

1/5

2 Weeks for Payment to Reflect in Available Credit

I escalated to customer service manager, and he said "it's in the terms and agreement," while mentioning the 48-72 is for it to reflect in... I escalated to customer service manager, and he said "it's in the terms and agreement," while mentioning the 48-72 is for it to reflect in balance, but not available credit. So, I am essentially loaning Paypal my money for 2 weeks. When I would ask a question, he would say "would you like me to send you the terms and agreement?" I explained, this occurred after making a payment of $3200 instead of my intended $320. I immediately realized my mistake and tried to cancel the payment when I received "system is currently having issues" message. When I logged out and went back in, I did not have the option to cancel. This is not how a credit card company works, and have never had this happen in over 30years of using credit cards. Do NOT look at Paypal Credit as anything like any kind of credit line or credit card you've ever used. They have things they need to fix. Buyer Beware! Read more Read less

{"display":"Kevin S","full_name":"Kevin S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
PayPal Credit
Kevin S 18th February 2025
See more reviews for PayPal products

About PayPal

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PayPal at a glance

Reviews for PayPal

Showing 11 of 54320 company reviews • Last reviewed within 7 days

2 Weeks for Payment to Reflect in Available Credit

PayPal Credit • 18th February 2025

I escalated to customer service manager, and he said "it's in the terms and agreement," while mentioning the 48-72 is for it to reflect in... I escalated to customer service manager, and he said "it's in the terms and agreement," while mentioning the 48-72 is for it to reflect in balance, but not available credit. So, I am essentially loaning Paypal my money for 2 weeks. When I would ask a question, he would say "would you like me to send you the terms and agreement?" I explained, this occurred after making a payment of $3200 instead of my intended $320. I immediately realized my mistake and tried to cancel the payment when I received "system is currently having issues" message. When I logged out and went back in, I did not have the option to cancel. This is not how a credit card company works, and have never had this happen in over 30years of using credit cards. Do NOT look at Paypal Credit as anything like any kind of credit line or credit card you've ever used. They have things they need to fix. Buyer Beware! Read more Read less

{"display":"Kevin S","full_name":"Kevin S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Poor account management

PayPal Credit • 10th February 2025

Their system for managing payments is shockingly bad, very poorly managed. The misinformation on my account led to a missed payment, which thankfully was resolved,... Their system for managing payments is shockingly bad, very poorly managed. The misinformation on my account led to a missed payment, which thankfully was resolved, but I have no trust in them at all. Read more Read less

{"display":"Michael S","full_name":"Michael S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 1/5

    few days ago I had to email for the customer service...

    few days ago I had to email for the customer service because of the payment date to change .I struggling paying on the 4th .So... few days ago I had to email for the customer service because of the payment date to change .I struggling paying on the 4th .So i did asked if they could help me to change to the 8th.I can pay put not that day what they giving to me.AILISH was nice emailed me back saying she will forward my email to the Credit department so they will getting touch with me..Nobody get back to be since ..Iam so stressed to get fees etc..Really affect my mental health can't sleep ..I cant give 5 starts coz my problem still not been solved . Read more Read less

    {"display":"Nora Kovacs","full_name":"Nora Kovacs","avatar":{"url":"\/assets\/uploads\/avatars\/users\/966128.png"}}'s avatar
    PayPal Credit
    Nora Kovacs 2nd February 2025
  • 1/5

    payHandpay

    It's good to have but not always it's handling!

    {"display":"Eduard","full_name":"Eduard","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Payment Provider
    Eduard 14th January 2025
  • 5/5

    Better commissions honestly

    I made an account with them! At least they're charging less than regulars thieves banks.. I've sent some money I owed to a friend that's... I made an account with them! At least they're charging less than regulars thieves banks.. I've sent some money I owed to a friend that's currently in Mexico. Had to pay like 50 euros in commissions man.. At least with PayPal the transfer is quicker and they have less commissions, thank you God Read more Read less

    {"display":"E N","full_name":"E N","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1067191.png"}}'s avatar
    PayPal Credit
    E N 8th October 2024
  • 5/5

    Recommended though give it a little thought before hand

    Being able to pay for expensive items within a few months is always nice to have though the date of the payment can be quite... Being able to pay for expensive items within a few months is always nice to have though the date of the payment can be quite annoying the minimum payment as it would be nice to choose the date but I guess it's due to security. Read more Read less

    {"display":"Brooke P","full_name":"Brooke P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    PayPal Credit
    Brooke P 6th September 2024
  • 5/5

    It's a really handy to thing to have.

    It's a really handy to thing to have when making large purchases, with no fees and a very easy process to go through with no... It's a really handy to thing to have when making large purchases, with no fees and a very easy process to go through with no hassle with complicated set ups. I use it all the time and have never been let down. Read more Read less

    {"display":"Alexander O","full_name":"Alexander O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pay in 3
    Alexander O 4th September 2024
  • 5/5

    Always use paypal!

    Always use PayPal pay in 3 as it is easy to use and helps out massively with finances.

    {"display":"N","full_name":"N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pay in 3
    N 23rd August 2024
  • 5/5

    I never have a problem with PayPal.

    I never have a problem with PayPal. I find it very easy to use on line, not so easy in the shops.

    {"display":"Yolande Burt","full_name":"Yolande Burt","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1040115.png"}}'s avatar
  • 5/5

    I'm always happy to use to PayPal.

    I'm always happy to use to PayPal. PayPal give you confidence and any further payments.

    {"display":"BT","full_name":"BT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    PayPal Credit
    BT 24th June 2024
  • 5/5

    Super easy to use & great for higher priced goods

    Super easy to use & great for higher priced goods

    {"display":"JC","full_name":"JC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Pay in 3
    JC 22nd June 2024

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