Mansfield Building Society reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Mansfield Building Society reviews
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What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
Review summary
People rate this company as Excellent based on 2,109 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Mansfield Building Society is loved for its friendly, helpful staff and clear, personal service across Mortgages and Savings. People appreciate the competitive interest rates and the ease of speaking to real people rather than bots. However, many find the reliance on postal services and lack of online or app access frustrating, especially for managing accounts and withdrawals. Interest rates sometimes lag behind competitors, and phone access can be slow or difficult.
Positive themes
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Mansfield Building Society Savings staff are friendly, helpful and make you feel valued. (76 mentions)
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Mansfield Building Society Savings offers competitive interest rates and good products. (12 mentions)
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Mansfield Building Society Mortgages staff are helpful and provide clear advice. (32 mentions)
Negative themes
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Mansfield Building Society Savings account management is slow and overly reliant on post. (12 mentions)
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Mansfield Building Society Savings interest rates often lag behind competitors. (11 mentions)
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Mansfield Building Society phone access is poor with long waits and unanswered calls. (5 mentions)