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Mansfield Building Society reviews

Mansfield Building Society Logo
Rated Excellent • 4.57/5

Mansfield Building Society reviews

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Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 1,241 product reviews

Average score of 4.57/5
5 star
73%
4 star
17%
3 star
5%
2 star
2%
1 star
3%
Reviews for Mansfield Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Very smooth and problem free support by excellent kn...

Very smooth and problem free support by excellent knowledgeable staff.

{"display":"Paul H","full_name":"Paul H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Paul H 13th May 2025

Latest negative rating

1/5

Very slow and old fashioned.

Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork

{"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Savings
Malcolm Chester 21st January 2025
See more reviews for Mansfield Building Society products

About Mansfield Building Society

Mansfield Building Society is a modern independent building society - a haven for thousands of savers and a versatile lender for those looking to purchase or remortgage their homes or investment properties. These reviews are given directly by current and former members. Read and write reviews to help increase trust and transparency in Financial Services.

Mansfield Building Society at a glance

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Website
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Reviews for Mansfield Building Society

Showing 11 of 1241 company reviews • Last reviewed within 7 days

Very smooth and problem free support by excellent kn...

Savings • 13th May 2025

Very smooth and problem free support by excellent knowledgeable staff.

{"display":"Paul H","full_name":"Paul H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Mansfied Building Society are a real gem.

Savings • 13th May 2025

Being able to speak to knowledgeable people directly is so important to me. Staff who know their products and work without a script is just... Being able to speak to knowledgeable people directly is so important to me. Staff who know their products and work without a script is just so valuable when compared to my other experiences with other financial institutions. Read more Read less

{"display":"Alan B","full_name":"Alan B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Moved some money for a better interest rate, quick a...

    Moved some money for a better interest rate, quick and easy

    {"display":"Alison s","full_name":"Alison s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alison s 12th May 2025
  • 5/5

    Staff are always pleasant and helpful.

    Staff are always pleasant and helpful. They take time to make sure I understand everything.

    {"display":"John Liddle ","full_name":"John Liddle ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072133.png"}}'s avatar
    Savings
    John Liddle 12th May 2025
  • 5/5

    Informative, personal approach

    I had direct email exchanges with one person at the building society, which ensured I was kept well informed and received consistent messages. It felt... I had direct email exchanges with one person at the building society, which ensured I was kept well informed and received consistent messages. It felt like a personal approach, which was much appreciated. Read more Read less

    {"display":"John R","full_name":"John R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    John R 10th May 2025
  • 5/5

    Very good service everyone is so happy to help

    Very good service everyone is so happy to help

    {"display":"Martin t","full_name":"Martin t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Martin t 10th May 2025
  • 5/5

    Great experience - would recommend

    Knowledgeable and friendly staff, always able to get the answer over the phone, with little to no wait times.

    {"display":"Andy M","full_name":"Andy M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Andy M 10th May 2025
  • 5/5

    Excellent customer service at all times

    Excellent customer service at all times

    {"display":"Eirian L","full_name":"Eirian L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Eirian L 9th May 2025
  • 5/5

    Easy account opening good comms_

    Easy account opening good comms_

    {"display":"Duncan B","full_name":"Duncan B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Duncan B 7th May 2025
  • 5/5

    Great service and people

    As a loyal customer of the Society for many years I have always received a very friendly and professional service from the staff at the... As a loyal customer of the Society for many years I have always received a very friendly and professional service from the staff at the Society. It’s so nice to be treated as a person rather than just a number on an account. Read more Read less

    {"display":"David G","full_name":"David G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David G 6th May 2025
  • 5/5

    No hassle and good service.

    No hassle and good service. Always a competititve interest rate and helpful and professional service from the staff.

    {"display":"Michael B","full_name":"Michael B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Michael B 6th May 2025

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