Mansfield Building Society reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Mansfield Building Society reviews
Verified businesses always have up to date contact details and can respond to reviews.
What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
Review summary
People rate this company as Excellent based on 2,028 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Mansfield Building Society shines with friendly, helpful staff and a personal touch that makes banking feel local and welcoming. Their savings products often offer competitive rates, especially appreciated by loyal customers. However, many find the outdated processes frustrating, with slow postal services, poor phone access, and a lack of online or app facilities making managing accounts a chore.
Positive themes
-
Mansfield Building Society staff are friendly, helpful and make you feel valued.
-
Savings products have competitive interest rates that many find attractive.
-
Opening and managing accounts is straightforward with good personal service.
Negative themes
-
Phone service is poor with long waits and calls often unanswered.
-
Outdated processes like postal-only applications and cheque withdrawals frustrate many.
-
Interest rates often lag behind competitors causing some to leave.