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Mansfield Building Society reviews

Mansfield Building Society Logo
Rated Excellent • 4.63/5

Mansfield Building Society reviews

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Verified business
Last reviewed within 7 days
See more on their website Write a review

Review summary

People rate this company as Excellent based on 1,422 product reviews

Average score of 4.63/5
5 star
75%
4 star
16%
3 star
5%
2 star
2%
1 star
2%
Reviews for Mansfield Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

What a great business Mansfield Building Society is.

What a great business Mansfield Building Society is, excellent service, great products with high quality staff. It is such a treat to talk to actual... What a great business Mansfield Building Society is, excellent service, great products with high quality staff. It is such a treat to talk to actual people and they even call you back if the say they will. Caroline Maddox deserves a special mention, an outstanding employee and individual. Read more Read less

{"display":"Gwyn Thomas","full_name":"Gwyn Thomas","avatar":{"url":"\/assets\/uploads\/avatars\/users\/381121.png"}}'s avatar
Mortgages
Gwyn Thomas 9th October 2025

Latest negative rating

1/5

Very slow and old fashioned.

Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork

{"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Savings
Malcolm Chester 21st January 2025
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About Mansfield Building Society

Mansfield Building Society is a modern independent building society - a haven for thousands of savers and a versatile lender for those looking to purchase or remortgage their homes or investment properties. These reviews are given directly by current and former members. Read and write reviews to help increase trust and transparency in Financial Services.

Mansfield Building Society at a glance

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Reviews for Mansfield Building Society

Showing 11 of 1422 company reviews • Last reviewed within 7 days

What a great business Mansfield Building Society is.

Mortgages • 9th October 2025

What a great business Mansfield Building Society is, excellent service, great products with high quality staff. It is such a treat to talk to actual... What a great business Mansfield Building Society is, excellent service, great products with high quality staff. It is such a treat to talk to actual people and they even call you back if the say they will. Caroline Maddox deserves a special mention, an outstanding employee and individual. Read more Read less

{"display":"Gwyn Thomas","full_name":"Gwyn Thomas","avatar":{"url":"\/assets\/uploads\/avatars\/users\/381121.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great Customer Care

Mortgages • 8th October 2025

Good communication and clear information was given throughout, which made the process much easier and straightforward.

{"display":"jon secrett","full_name":"jon secrett","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1312430.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    help and advice.

    I have always received help and advice when I had reason to call about something I did not understand.

    {"display":"kn","full_name":"kn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    kn 3rd October 2025
  • 3/5

    Premature survey

    Why are you sending me a survey about yourself when I do t even know when my first payment is due to you?

    {"display":"Barry H","full_name":"Barry H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Barry H 3rd October 2025
  • 5/5

    In branch service review

    Fantastic staff always pleasant.

    Savings
    Verified source 29th September 2025
  • 5/5

    In branch service review

    Lovely environment, lovely staff, good service.

    Savings
    Verified source 29th September 2025
  • 5/5

    They are always helpful and polite

    They are always helpful and polite

    {"display":"Pamela W","full_name":"Pamela W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Pamela W 25th September 2025
  • 5/5

    Changing Accounts

    The lady I spoke was very knowledgeable and dealt with changing accounts quickly and confidently.

    {"display":"Rich ","full_name":"Rich ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rich 25th September 2025
  • 5/5

    Staff was great with my little boy

    Staff was great with my little boy whist setting up my savings account. They made the whole experience easy.

    {"display":"Natasha Nelson","full_name":"Natasha Nelson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1303772.png"}}'s avatar
    Savings
    Natasha Nelson 22nd September 2025
  • 5/5

    In branch service review

    Service is excellent, and the staff are so friendly.

    Savings
    Verified source 22nd September 2025
  • 5/5

    Easy to open account

    I wanted to open new account paying a higher savings rate and ws able to do this easily

    {"display":"K Mccormick","full_name":"K Mccormick","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    K Mccormick 17th September 2025

    Products from Mansfield Building Society

    Showing all products offered by Mansfield Building Society

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