I had a long standing regular saver account that was good value for several years. Over time the rate got too noncompetitive, so I open... I had a long standing regular saver account that was good value for several years. Over time the rate got too noncompetitive, so I open the 30 day regular saver to see if any other accounts came along. Given about a year I saw that the internet side wasn't being given the choice and rate of accounts in branch and post, so decided the best days for me have gone and won't be coming back. The internet savings you have are no where near competitive enough. One of your branch accounts I would have opened had it been online, but alas, no! Read more Read less

Always been very helpful throughout the term of my mortgage contract with them. With mortgage breaks in Covid, phone calls and in person contact any... Always been very helpful throughout the term of my mortgage contract with them. With mortgage breaks in Covid, phone calls and in person contact any of the team are always happy to help and sort any problem that you may have. Read more Read less

Their communication is prompt, easy to understand and very helpful.

Interest rates are very uncompetitive as that’s a big reason for redeeming our mortgage soon

Always easy to access telephone service no AI or stupid chat bots

Very friendly and helpful staff. Very pleased with the service.

Convenience, helpful friendly staff.

Very good service and pleasant staff.

Easy to open accounts, friendly staff, very helpful, good rates - competitive.