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Mansfield Building Society reviews

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Rated Excellent • 4.64/5

Mansfield Building Society reviews

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Verified business Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 1,705 product reviews

Average score of 4.64/5
5 star
75%
4 star
16%
3 star
5%
2 star
2%
1 star
2%
Reviews for Mansfield Building Society have trended positively over the past 90 days

Mansfield Building Society is loved for its friendly, helpful staff who make banking feel personal and straightforward. Many appreciate the local branches, clear communication, and competitive interest rates on savings. However, some find the outdated processes like cheque withdrawals and postal delays frustrating, and wish for better online access and more competitive mortgage rates.

Positive themes

  • Mansfield Building Society staff are friendly, helpful and make banking feel personal.
  • Opening accounts and handling paperwork with Mansfield Building Society is easy and efficient.
  • Mansfield Building Society offers competitive interest rates on savings accounts.

Negative themes

  • Mansfield Building Society’s outdated cheque withdrawals and postal delays frustrate many.
  • Lack of online services and no app make managing accounts with Mansfield Building Society tricky.
  • Mortgage rates at Mansfield Building Society are often less competitive than other lenders.
Summarised by AI
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About Mansfield Building Society

Mansfield Building Society is a modern independent building society - a haven for thousands of savers and a versatile lender for those looking to purchase or remortgage their homes or investment properties. These reviews are given directly by current and former members. Read and write reviews to help increase trust and transparency in Financial Services.

Mansfield Building Society at a glance

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Reviews for Mansfield Building Society

Showing 11 of 1705 company reviews • Last reviewed within 7 days

Welcoming staff.

Savings • 16th January 2026

Staff are always friendly and will answer any queries you may have. The savings account I had I have closed, placing my money into an ISA.

{"display":"Saver","full_name":"Saver","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

experience with Mansfield was fine, but......

Mortgages • 16th January 2026

experience with Mansfield was fine, i dont think there conveyancers Harrop White, Vallance & Dawson have been very good. Making errors with forms that led to delays and therefore cost incurred.

{"display":"James F","full_name":"James F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    I was able to open a new savings account the same da...

    I was able to open a new savings account the same day with a decent rate

    {"display":"Tim d","full_name":"Tim d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tim d 16th January 2026
  • 5/5

    outstanding

    Could not have been more straightforward. I have banked with the Mansfield for a few years now. Never an issue.

    {"display":"Michelle H","full_name":"Michelle H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Michelle H 16th January 2026
  • 3/5

    Sneaky bonus that ends half way!

    I opened a 24 month regular saver account. The interest rate included a bonus, but it only lasts for the first year, so it's one... I opened a 24 month regular saver account. The interest rate included a bonus, but it only lasts for the first year, so it's one of those sneaky accounts where you have to remember to close it once the bonus rate ends otherwise you earn tuppence. Read more Read less

    {"display":"Laurence S","full_name":"Laurence S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Laurence S 16th January 2026
  • 5/5

    MBS experience has been excellent, however it’s disa...

    MBS experience has been excellent, however it’s disappointing there is no app..

    {"display":"Jc","full_name":"Jc","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jc 16th January 2026
  • 5/5

    Always easy

    Everything I have wanted to do has been really easy. Interest rates always good too.

    {"display":"Mandy","full_name":"Mandy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mandy 16th January 2026
  • 5/5

    It operates in an excellent manner as a traditional...

    It operates in an excellent manner as a traditional building society.

    {"display":"A1","full_name":"A1","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    A1 15th January 2026
  • 5/5

    Friendly & Knowledgeable Staff

    Staff are always friendly and knowledgeable when I come into the branch.

    {"display":"David P","full_name":"David P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David P 15th January 2026
  • 5/5

    Great care with Will Trust account

    Efficient, careful and personable. Great service with our Will trust account.

    {"display":"Nick M","full_name":"Nick M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Nick M 15th January 2026
  • 5/5

    Very smooth

    Very smooth even though Mansfield asked for a lot of information, as to be expected.

    {"display":"John Mitchell","full_name":"John Mitchell","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1320871.png"}}'s avatar
    Mortgages
    John Mitchell 15th January 2026

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