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Mansfield Building Society reviews

Mansfield Building Society Logo
Rated Excellent • 4.61/5

Mansfield Building Society reviews

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Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 1,326 product reviews

Average score of 4.61/5
5 star
75%
4 star
16%
3 star
5%
2 star
2%
1 star
2%
Reviews for Mansfield Building Society have trended negatively over the past 90 days

Latest positive rating

4/5

The mortgage met my needs but high interest rate

The mortgage met my needs, as they were very specific due to circumstances, but was extremely expensive with a high interest rate. Fees for early... The mortgage met my needs, as they were very specific due to circumstances, but was extremely expensive with a high interest rate. Fees for early termination were also very high. Customer service was wonderful, however I had to call every month to pay my mortgage as they were unable to update the DD date. Overall experience was ok, has I not required a very specific product I would have gone with another company with better interest rates. Read more Read less

{"display":"Charlotte","full_name":"Charlotte","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Charlotte 11th July 2025

Latest negative rating

1/5

Very slow and old fashioned.

Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork

{"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Savings
Malcolm Chester 21st January 2025
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About Mansfield Building Society

Mansfield Building Society is a modern independent building society - a haven for thousands of savers and a versatile lender for those looking to purchase or remortgage their homes or investment properties. These reviews are given directly by current and former members. Read and write reviews to help increase trust and transparency in Financial Services.

Mansfield Building Society at a glance

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Reviews for Mansfield Building Society

Showing 11 of 1326 company reviews • Last reviewed within 7 days

The mortgage met my needs but high interest rate

Mortgages • 11th July 2025

The mortgage met my needs, as they were very specific due to circumstances, but was extremely expensive with a high interest rate. Fees for early... The mortgage met my needs, as they were very specific due to circumstances, but was extremely expensive with a high interest rate. Fees for early termination were also very high. Customer service was wonderful, however I had to call every month to pay my mortgage as they were unable to update the DD date. Overall experience was ok, has I not required a very specific product I would have gone with another company with better interest rates. Read more Read less

{"display":"Charlotte","full_name":"Charlotte","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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I couldn’t recommend Mansfield unfortunately due to...

Mortgages • 10th July 2025

I couldn’t recommend Mansfield unfortunately due to them not reporting to credit agencies. 2 years of paying my mortgage and none of my credit reports... I couldn’t recommend Mansfield unfortunately due to them not reporting to credit agencies. 2 years of paying my mortgage and none of my credit reports reflect this as no reporting by Mansfield. Read more Read less

{"display":"Kieran A","full_name":"Kieran A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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  • 5/5

    Everything went smoothly , and customer service was...

    Everything went smoothly , and customer service was good

    {"display":"Kenny ","full_name":"Kenny ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Kenny 9th July 2025
  • 3/5

    The account I opened was market-leading in 2023, but...

    The account I opened was market-leading in 2023, but was then surpassed. Gradually I reduced the amount I had saved with the Mansfield. In the... The account I opened was market-leading in 2023, but was then surpassed. Gradually I reduced the amount I had saved with the Mansfield. In the absence of other Mansfield accounts that were interesting to me, I decided to close my account. Read more Read less

    {"display":"Anon","full_name":"Anon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Anon 9th July 2025
  • 5/5

    We didnt close our accounts.

    We didnt close our accounts. All we did was transfer two accounts from Issue 1 to Issue 2.

    {"display":"Ronald M","full_name":"Ronald M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ronald M 8th July 2025
  • 5/5

    We were greeted as soon as we arrived, which was ver...

    We were greeted as soon as we arrived, which was very comforting.

    {"display":"Carol","full_name":"Carol","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Carol 8th July 2025
  • 5/5

    Great customer focus

    Visited the Branch and was given sound advice on opening new account prior to closing an older one. Leaflets also provided. Opened an account easily... Visited the Branch and was given sound advice on opening new account prior to closing an older one. Leaflets also provided. Opened an account easily when I had done what I needed to do. Just friendly and helpful staff both in the Branch and when contacted by phone. Read more Read less

    {"display":"Pete D","full_name":"Pete D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Pete D 4th July 2025
  • 5/5

    It was quick and easy, which is how we wanted...

    It was quick and easy, which is how we wanted it to be

    {"display":"Amy ","full_name":"Amy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Amy 4th July 2025
  • 5/5

    Closed savings account and transferred balance to IS...

    Closed savings account and transferred balance to ISA account. Seamlessly done by counter clerk. Only done for improved interest rate.

    {"display":"Robert J","full_name":"Robert J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Robert J 1st July 2025
  • 5/5

    I had a really good experience with the Mansfield, I...

    I had a really good experience with the Mansfield, I was able to have a savings book and send a family member in with the... I had a really good experience with the Mansfield, I was able to have a savings book and send a family member in with the money to deposit. It was nice to see that the savings were growing and the interest rate was fantastic! The only negative was when it came time to getting a copy of my savings to give to my mortgage advisor, because I only had a savings book and not a digital account, the bank I was going with told me they would not accept a photocopy of the book. However, when I applied for an online account the process was very quick and when I had trouble doing it I was able to call and speak to somebody directly who made sure that I got all the information that I needed. Read more Read less

    {"display":"Holly D","full_name":"Holly D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Holly D 1st July 2025
  • 5/5

    Very happy with saving account from Mansfield.

    Very happy with saving account from Mansfield. Only closed account as savings are for a new home.

    {"display":"Paul W","full_name":"Paul W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Paul W 1st July 2025

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