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Mansfield Building Society reviews

Mansfield Building Society Logo
Rated Excellent 4.51/5

Mansfield Building Society reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 1,117 product reviews

Average score of 4.51/5
5 star
71%
4 star
18%
3 star
5%
2 star
3%
1 star
3%
Reviews for Mansfield Building Society have trended positively over the past 90 days

Latest positive rating

5/5

It was very easy to open the accounts.

It was very easy to open the accounts from maturing funds within the societies. Staff were very helpful and efficient in carrying out the necessary paperwork

{"display":"Alan Booth","full_name":"Alan Booth","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Alan Booth 12th February 2025

Latest negative rating

1/5

Very slow and old fashioned.

Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork

{"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Savings
Malcolm Chester 21st January 2025

About Mansfield Building Society

Mansfield Building Society is a modern independent building society - a haven for thousands of savers and a versatile lender for those looking to purchase or remortgage their homes or investment properties. These reviews are given directly by current and former members. Read and write reviews to help increase trust and transparency in Financial Services.

Mansfield Building Society at a glance

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Reviews for Mansfield Building Society

Showing 11 of 1117 company reviews Last reviewed within 7 days

It was very easy to open the accounts.

Savings 12th February 2025

It was very easy to open the accounts from maturing funds within the societies. Staff were very helpful and efficient in carrying out the necessary paperwork

Rated Excellent 5/5
Read more product reviews

Just a basic desk 3 cashiers no privacy

Savings 11th February 2025

Just a basic desk 3 cashiers no privacy

Rated Good 4/5
Read more product reviews
  • 5/5

    The staff were really helpful and informative

    The staff were really helpful and informative

    {"display":"Sue B","full_name":"Sue B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sue B 11th February 2025
  • 5/5

    No queue and friendly, professional, polite and know...

    No queue and friendly, professional, polite and knowledgeable staff

    {"display":"Penny M","full_name":"Penny M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Penny M 11th February 2025
  • 5/5

    Very good service both in branch and on the phone.

    Very good service both in branch and on the phone. I do not recommend any financial services to anyone hence the lower score.

    {"display":"David P","full_name":"David P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David P 11th February 2025
  • 5/5

    Mansfield BC Self Build Loan

    Mansfield BC provided my Self Build Loan. I found them extremely helpful throughout the process. If a query needing answering they were easy to contact... Mansfield BC provided my Self Build Loan. I found them extremely helpful throughout the process. If a query needing answering they were easy to contact and a response provided in a timely manner. I found the process of staged drawn downs simple and efficient. I would have absolutely no hesitation in recommending them for similar. Read more Read less

    {"display":"MV","full_name":"MV","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    MV 11th February 2025
  • 4/5

    ISA renewal

    I had to do a little bit of chasing but overall MBC have a great product range and team .I would like to thank Lisa... I had to do a little bit of chasing but overall MBC have a great product range and team .I would like to thank Lisa and Helen for all their help in getting things sorted out quickly for me Read more Read less

    {"display":"tony d","full_name":"tony d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    tony d 11th February 2025
  • 4/5

    Communication could be a bit better.

    There was some confusion over payment days which has lead to a bad mark on my credit history. So communication wasn't the absolute best. Also,... There was some confusion over payment days which has lead to a bad mark on my credit history. So communication wasn't the absolute best. Also, my new mortgage rate comes into effect now-ish and I've had no communication regarding that. Read more Read less

    {"display":"Kevin W","full_name":"Kevin W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Kevin W 10th February 2025
  • 5/5

    Found your on line staff very patient and helpful as...

    Found your on line staff very patient and helpful as I live a long way from Mansfield

    {"display":"Jean M","full_name":"Jean M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jean M 4th February 2025
  • 5/5

    Renewing regular saver

    I was closing a regular saver as the rate drops after a year. I then opened a new one. A little annoying having to do... I was closing a regular saver as the rate drops after a year. I then opened a new one. A little annoying having to do this by post, but the interest rates are good. Read more Read less

    {"display":"Clare R","full_name":"Clare R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Clare R 4th February 2025
  • 4/5

    Good interest for a regular savings account.

    Good interest for a regular savings account. Pity there is no online only option rather than passbook.

    {"display":"Alan","full_name":"Alan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alan 4th February 2025

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