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Mansfield Building Society reviews

Mansfield Building Society Logo
Rated Excellent • 4.65/5

Mansfield Building Society reviews

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Verified business Last reviewed within 7 days

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 1,660 product reviews

Average score of 4.65/5
5 star
75%
4 star
16%
3 star
5%
2 star
2%
1 star
2%
Reviews for Mansfield Building Society have trended positively over the past 90 days

Mansfield Building Society is loved for its friendly, helpful staff who make banking feel personal and straightforward. Many appreciate the local branches, clear communication, and competitive interest rates on savings. However, some find the outdated processes like cheque withdrawals and postal delays frustrating, and wish for better online access and more competitive mortgage rates.

Positive themes

  • Mansfield Building Society staff are friendly, helpful and make banking feel personal.
  • Opening accounts and handling paperwork with Mansfield Building Society is easy and efficient.
  • Mansfield Building Society offers competitive interest rates on savings accounts.

Negative themes

  • Mansfield Building Society’s outdated cheque withdrawals and postal delays frustrate many.
  • Lack of online services and no app make managing accounts with Mansfield Building Society tricky.
  • Mortgage rates at Mansfield Building Society are often less competitive than other lenders.
Summarised by AI
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About Mansfield Building Society

Mansfield Building Society is a modern independent building society - a haven for thousands of savers and a versatile lender for those looking to purchase or remortgage their homes or investment properties. These reviews are given directly by current and former members. Read and write reviews to help increase trust and transparency in Financial Services.

Mansfield Building Society at a glance

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Reviews for Mansfield Building Society

Showing 11 of 1660 company reviews • Last reviewed within 7 days

Excellent service Sutton Branch

Savings • 13th January 2026

Excellent service from.Lisa in.opening accounts

{"display":"John B","full_name":"John B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Excellent customer service.

Savings • 13th January 2026

Excellent customer service and products.

{"display":"Anthony ","full_name":"Anthony ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    The staff in this building society are always friend...

    The staff in this building society are always friendly, polite and helpful.

    {"display":"Linda A","full_name":"Linda A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Linda A 13th January 2026
  • 5/5

    A people friendly Building Society

    Staff always friendly, helpful and knowledgeable. Definitely a local one stop shop. Great to talk to a person rather than a chat bot.

    {"display":"Caroline Ellis","full_name":"Caroline Ellis","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Caroline Ellis 13th January 2026
  • 5/5

    Dog friendly

    Friendly staff and important for me allows my dog to accompany me

    {"display":"Michael B","full_name":"Michael B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Michael B 13th January 2026
  • 5/5

    Pleasent experience visiting Sutton in Ashfield Branch.

    Pleasent experience visiting Sutton in Ashfield Branch. Good smiling experience from Staff

    {"display":"Colin W","full_name":"Colin W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Colin W 13th January 2026
  • 5/5

    Very happy customer

    Always find the staff very helpful and friendly

    {"display":"Graham S","full_name":"Graham S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Graham S 13th January 2026
  • 5/5

    Friendly helpful staff.

    Friendly helpful staff. Always ready to help.

    {"display":"Josephine T","full_name":"Josephine T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Josephine T 13th January 2026
  • 5/5

    Excellent service, only reason I moved was that rate...

    Excellent service, only reason I moved was that rates became less competitive. would return.

    {"display":"Ian C","full_name":"Ian C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ian C 13th January 2026
  • 5/5

    MANSFIELD - EXCELLENT BUILDING SOCIETY

    Staff extremely efficient, always personal, polite & friendly.

    {"display":"Anon","full_name":"Anon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Anon 13th January 2026
  • 5/5

    happy customers

    when we go into the building society for information or having our accounts made up the staff on the counters are very friendly well spoken... when we go into the building society for information or having our accounts made up the staff on the counters are very friendly well spoken and interested in the customer and have lots of advice on all products Read more Read less

    {"display":"peter g","full_name":"peter g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    peter g 13th January 2026

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