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Mansfield Building Society reviews

Mansfield Building Society Logo
Rated Excellent • 4.60/5

Mansfield Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 1,278 product reviews

Average score of 4.60/5
5 star
73%
4 star
17%
3 star
5%
2 star
2%
1 star
3%
Reviews for Mansfield Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Been a customer since 2018 and have never had an issue.

Been a customer since 2018 and have never had an issue. Very straightforward service with friendly, insightful staff.

{"display":"Matthew L","full_name":"Matthew L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Matthew L 11th June 2025

Latest negative rating

1/5

Very slow and old fashioned.

Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork

{"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Savings
Malcolm Chester 21st January 2025
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About Mansfield Building Society

Mansfield Building Society is a modern independent building society - a haven for thousands of savers and a versatile lender for those looking to purchase or remortgage their homes or investment properties. These reviews are given directly by current and former members. Read and write reviews to help increase trust and transparency in Financial Services.

Mansfield Building Society at a glance

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Reviews for Mansfield Building Society

Showing 11 of 1278 company reviews • Last reviewed within 7 days

Been a customer since 2018 and have never had an issue.

Mortgages • 11th June 2025

Been a customer since 2018 and have never had an issue. Very straightforward service with friendly, insightful staff.

{"display":"Matthew L","full_name":"Matthew L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

My husband and I like the personal touch at The Mans...

Savings • 3rd June 2025

My husband and I like the personal touch at The Mansfield Building Society and also what some people might see as the old fashioned way... My husband and I like the personal touch at The Mansfield Building Society and also what some people might see as the old fashioned way of banking with a bank book, in branch, with real people. The staff at the Sutton in Ashfield branch are so friendly and welcoming which makes a huge difference too. Read more Read less

{"display":"Lisa W","full_name":"Lisa W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Need to allow all accounts to be managed fully online

    Need to allow all accounts to be managed fully online

    {"display":"Q Bu","full_name":"Q Bu","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Q Bu 2nd June 2025
  • 5/5

    First class advice and service

    The staff here are are always pleasant and helpful. Lisa, in particular, goes out of her way to ensure that you are well informed and... The staff here are are always pleasant and helpful. Lisa, in particular, goes out of her way to ensure that you are well informed and completely comfortable with the excellent advice she gives. I feel really confident that my investment is safe, secure and working well for me. Read more Read less

    {"display":" K M","full_name":" K M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    K M 2nd June 2025
  • 5/5

    Professional

    Every touch point I have with Meg Fisher is exceptional, professional yet friendly. Timely and attentive, couldn't ask for more.

    {"display":"Kati M","full_name":"Kati M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Kati M 2nd June 2025
  • 5/5

    mortgage clearance

    I do not have an awful lot to say but the customer service when I have needed to call has been excellent

    {"display":"rosie wills","full_name":"rosie wills","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    rosie wills 30th May 2025
  • 5/5

    In branch service review

    Helpful , good old fashioned service, Top marks.

    Savings
    Verified source 29th May 2025
  • 5/5

    In branch service review

    Staff friendly. Always use the Mansfield.

    Savings
    Verified source 29th May 2025
  • 5/5

    In branch service review

    Helpful , good old fashioned service, Top marks.

    Savings
    Verified source 29th May 2025
  • 5/5

    In branch service review

    Been a member since 1968, Fantastic service, great to see Louise in Chesterfield.

    Savings
    Verified source 29th May 2025
  • 5/5

    In branch service review

    Efficient and quick to deal with postal queries and requests for application forms.

    Savings
    Verified source 28th May 2025

    Products from Mansfield Building Society

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