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Mansfield Building Society reviews

Mansfield Building Society Logo
Rated Excellent • 4.62/5

Mansfield Building Society reviews

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Verified business
Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 1,376 product reviews

Average score of 4.62/5
5 star
75%
4 star
16%
3 star
5%
2 star
2%
1 star
2%
Reviews for Mansfield Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Issue free, effective service.

There have not been any issues, when we needed an extension that was dealt with effectively

{"display":"Paul S","full_name":"Paul S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Paul S 22nd August 2025

Latest negative rating

1/5

Very slow and old fashioned.

Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork

{"display":"Malcolm Chester","full_name":"Malcolm Chester","avatar":{"url":"\/assets\/uploads\/avatars\/users\/522414.png"}}'s avatar
Savings
Malcolm Chester 21st January 2025
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About Mansfield Building Society

Mansfield Building Society is a modern independent building society - a haven for thousands of savers and a versatile lender for those looking to purchase or remortgage their homes or investment properties. These reviews are given directly by current and former members. Read and write reviews to help increase trust and transparency in Financial Services.

Mansfield Building Society at a glance

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Reviews for Mansfield Building Society

Showing 11 of 1376 company reviews • Last reviewed within 7 days

Issue free, effective service.

Mortgages • 22nd August 2025

There have not been any issues, when we needed an extension that was dealt with effectively

{"display":"Paul S","full_name":"Paul S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Responsive and friendly customer services

Mortgages • 19th August 2025

Responsive and friendly customer services

{"display":"Jocelyn Hill","full_name":"Jocelyn Hill","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Clear Options

    Gave a good clear explanation of our options which made it easier to make a decision

    {"display":"H K","full_name":"H K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    H K 18th August 2025
  • 5/5

    Very helpful and responsive to any questions thought...

    Very helpful and responsive to any questions thought the process

    {"display":"Callum James Reed","full_name":"Callum James Reed","avatar":{"url":"\/assets\/uploads\/avatars\/users\/528342.png"}}'s avatar
  • 4/5

    Customer Ser

    Customer service is very good, always keep me updated and responsive

    {"display":"Nicola ","full_name":"Nicola ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Nicola 12th August 2025
  • 5/5

    Good service

    Interest rate competitive. I received a call from a member of staff because I had completed an account application form. Very professional and friendly. I... Interest rate competitive. I received a call from a member of staff because I had completed an account application form. Very professional and friendly. I felt confident that they were genuine from the the BS Read more Read less

    {"display":"Icerose","full_name":"Icerose","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Icerose 9th August 2025
  • 5/5

    Great all round service and processes

    Overall, everything ran really smoothly, however when I did encounter a couple of hicups the team at Mansfield were great and went over and above... Overall, everything ran really smoothly, however when I did encounter a couple of hicups the team at Mansfield were great and went over and above to get this sorted so that the application could continue. Read more Read less

    {"display":"Neal R","full_name":"Neal R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Neal R 7th August 2025
  • 5/5

    Helen very friendly but professional though out

    Helen very friendly but professional though out

    {"display":"Keith bills","full_name":"Keith bills","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Keith bills 6th August 2025
  • 5/5

    it was very easy to arrange the new investment and b...

    it was very easy to arrange the new investment and both the pass book and the letter with the cheque arrived just two days after... it was very easy to arrange the new investment and both the pass book and the letter with the cheque arrived just two days after end of term of previous investment. Read more Read less

    {"display":"RANJIT T","full_name":"RANJIT T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    RANJIT T 6th August 2025
  • 5/5

    Fast and efficient service,

    Fast and efficient service, the cashier was very helpful.

    {"display":"Julie L","full_name":"Julie L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie L 6th August 2025
  • 4/5

    To transfer 2 maturing bonds to an ISA

    To transfer 2 maturing bonds to an ISA

    {"display":"Diane S","full_name":"Diane S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Diane S 6th August 2025

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