Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page
Link copied

Coventry Building Society reviews

Coventry Building Society Logo
Rated Good • 4.15/5

Coventry Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days

Review summary

People rate this company as Good based on 146 product reviews

Average score of 4.15/5
5 star
61%
4 star
18%
3 star
3%
2 star
3%
1 star
15%
Reviews for Coventry Building Society have trended positively over the past 90 days

Latest positive rating

4/5

Friendly efficient staff .

Friendly efficient staff .Good range of products

{"display":"Barbara C","full_name":"Barbara C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Barbara C 17th April 2025

Latest negative rating

1/5

Coventry building society used a forged mortgage.

Coventry building society used a forged mortgage to seize an oaps home. The court case caused him to stop eating and taking his medications. He... Coventry building society used a forged mortgage to seize an oaps home. The court case caused him to stop eating and taking his medications. He died due to the shock. Coventry building society does it really take 10 years to show him the unsigned mortgage he never signed. Shame on you. Read more Read less

{"display":"Carl M","full_name":"Carl M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Carl M 19th July 2024
See more reviews for Coventry Building Society products

About Coventry Building Society

Coventry Building Society is a mutual organisation which means it’s run for the benefit of members and not shareholders.

In 1884, Thomas Mason Daffern founded the original organisation called The Coventry Permanent Economic Building Society. Today, the Coventry Building Society serves over two million members across the UK.

Products include ISAs, instant access savings accounts and mortgages.

Coventry Building Society at a glance

Reviews for Coventry Building Society

Showing 11 of 146 company reviews • Last reviewed within 14 days

Friendly efficient staff .

Savings • 17th April 2025

Friendly efficient staff .Good range of products

{"display":"Barbara C","full_name":"Barbara C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

Simple to use, excellent interest rates, and much more

Savings • 2nd April 2025

Simple to use, excellent interest rates, great communications, helpful advice - profits go back to investors and into the local community rather than to a... Simple to use, excellent interest rates, great communications, helpful advice - profits go back to investors and into the local community rather than to a bunch of hifalutin directors and/or alien trust and hedge funds Read more Read less

{"display":"Paul Unwin","full_name":"Paul Unwin","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Offer competitive interest rates on cash ISAs.

    Offer competitive interest rates on cash ISAs. Easily allow you to switch to another cash ISA they have recently launched. Good communication.

    {"display":"Douglas B","full_name":"Douglas B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Douglas B 24th March 2025
  • 5/5

    Good mortgage , simpler than other banks to pass the...

    Good mortgage , simpler than other banks to pass the checks. Also like that it's easy to check the current balance with their app.

    {"display":"Safet B","full_name":"Safet B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Safet B 18th March 2025
  • 5/5

    Excellent communication and products

    Excellent mortgage products to suit every lender and their comunication makes you feel like you are a valued customer.

    {"display":"Glenn M","full_name":"Glenn M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Glenn M 12th March 2025
  • 5/5

    Dropped off a little on interest rates but still good

    I like saving with a building society rather than a bank. Coventry haven't been quite as competitive for interest rates this year but they are good at communication.

    {"display":"GardenGnome","full_name":"GardenGnome","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    GardenGnome 2nd March 2025
  • 5/5

    Good overall

    Quick customer service reply, good range of regular savings accounts and saving accounts. Easy to access. Transfers out happen next day but website easy to use.

    {"display":"RC","full_name":"RC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    RC 2nd March 2025
  • 5/5

    Great rates and very secure.

    Great rates and very secure. Easy website and app to use. Account benefits explained very well.

    {"display":"Jude M","full_name":"Jude M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jude M 1st March 2025
  • 5/5

    Friendly, quick service.

    Friendly, quick service. Great products with good solid rates . A well known , trust name with branches on the High Street. Clear to understand... Friendly, quick service. Great products with good solid rates . A well known , trust name with branches on the High Street. Clear to understand product information and good communication about rate changes and maturity. Read more Read less

    {"display":"Danielle D","full_name":"Danielle D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Danielle D 26th February 2025
  • 5/5

    Fantastic customer service

    Fantastic customer service and wonderful help in-branch. Staff proactively offer relevant additional information and are very friendly.

    {"display":"Michelle","full_name":"Michelle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Michelle 26th February 2025
  • 3/5

    Branch experience great, online poor

    Branch is great and accessible. Sadly online access leaves a lot to be disputed. Clunky, difficult to use and lots of repetition and waiting around.... Branch is great and accessible. Sadly online access leaves a lot to be disputed. Clunky, difficult to use and lots of repetition and waiting around. Even telephone banking is not as easy as it could be. Read more Read less

    {"display":"Shaz R","full_name":"Shaz R","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1105506.png"}}'s avatar
    Savings
    Shaz R 12th February 2025

    Products from Coventry Building Society

    Showing all products offered by Coventry Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice