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Coventry Building Society reviews

Coventry Building Society Logo
Rated Good 4.12/5

Coventry Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days

Review summary

People rate this company as Good based on 141 product reviews

Average score of 4.12/5
5 star
60%
4 star
18%
3 star
3%
2 star
3%
1 star
16%
Reviews for Coventry Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Dropped off a little on interest rates but still good

I like saving with a building society rather than a bank. Coventry haven't been quite as competitive for interest rates this year but they are good at communication.

{"display":"GardenGnome","full_name":"GardenGnome","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
GardenGnome 2nd March 2025

Latest negative rating

1/5

Coventry building society used a forged mortgage.

Coventry building society used a forged mortgage to seize an oaps home. The court case caused him to stop eating and taking his medications. He... Coventry building society used a forged mortgage to seize an oaps home. The court case caused him to stop eating and taking his medications. He died due to the shock. Coventry building society does it really take 10 years to show him the unsigned mortgage he never signed. Shame on you. Read more Read less

{"display":"Carl M","full_name":"Carl M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Carl M 19th July 2024

About Coventry Building Society

Coventry Building Society is a mutual organisation which means it’s run for the benefit of members and not shareholders.

In 1884, Thomas Mason Daffern founded the original organisation called The Coventry Permanent Economic Building Society. Today, the Coventry Building Society serves over two million members across the UK.

Products include ISAs, instant access savings accounts and mortgages.

Coventry Building Society at a glance

Reviews for Coventry Building Society

Showing 11 of 141 company reviews Last reviewed within 14 days

Dropped off a little on interest rates but still good

Savings 2nd March 2025

I like saving with a building society rather than a bank. Coventry haven't been quite as competitive for interest rates this year but they are good at communication.

Rated Excellent 5/5
Read more product reviews

Good overall

Savings 2nd March 2025

Quick customer service reply, good range of regular savings accounts and saving accounts. Easy to access. Transfers out happen next day but website easy to use.

{"display":"RC","full_name":"RC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
RC
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Great rates and very secure.

    Great rates and very secure. Easy website and app to use. Account benefits explained very well.

    {"display":"Jude M","full_name":"Jude M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jude M 1st March 2025
  • 5/5

    Friendly, quick service.

    Friendly, quick service. Great products with good solid rates . A well known , trust name with branches on the High Street. Clear to understand... Friendly, quick service. Great products with good solid rates . A well known , trust name with branches on the High Street. Clear to understand product information and good communication about rate changes and maturity. Read more Read less

    {"display":"Danielle D","full_name":"Danielle D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Danielle D 26th February 2025
  • 5/5

    Fantastic customer service

    Fantastic customer service and wonderful help in-branch. Staff proactively offer relevant additional information and are very friendly.

    {"display":"Michelle","full_name":"Michelle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Michelle 26th February 2025
  • 3/5

    Branch experience great, online poor

    Branch is great and accessible. Sadly online access leaves a lot to be disputed. Clunky, difficult to use and lots of repetition and waiting around.... Branch is great and accessible. Sadly online access leaves a lot to be disputed. Clunky, difficult to use and lots of repetition and waiting around. Even telephone banking is not as easy as it could be. Read more Read less

    {"display":"Shaz R","full_name":"Shaz R","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1105506.png"}}'s avatar
    Savings
    Shaz R 12th February 2025
  • 5/5

    Competitive Cash ISA

    The four access cash ISA pays a competitive interest rate. Coventry Building Society are good at communicating any changes to the interest rate. They now have an app as well.

    {"display":"Douglas B","full_name":"Douglas B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Douglas B 23rd November 2024
  • 5/5

    A good account for small savers

    Opening an account online was a quick and easy experience. The interest rate is excellent and the added bonus of a monthly prize draw mad... Opening an account online was a quick and easy experience. The interest rate is excellent and the added bonus of a monthly prize draw mad it even more attractive. The limit on monthly deposits is not very high but otherwise the account is very flexible. Read more Read less

    {"display":"Tom Barry","full_name":"Tom Barry","avatar":{"url":"\/assets\/uploads\/avatars\/users\/720609.png"}}'s avatar
    Savings
    Tom Barry 4th September 2024
  • 5/5

    Competitive rates

    They keep you informed about rate changes and are as quick to raise them as they are drop them when the base rate changes. They... They keep you informed about rate changes and are as quick to raise them as they are drop them when the base rate changes. They have competitive interest rates and I like being a member of a building society rather than a customer of a bank. Read more Read less

    {"display":"GardenGnome","full_name":"GardenGnome","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    GardenGnome 29th August 2024
  • 5/5

    Friendly staff and wide range of products

    Friendly staff and wide range of products

    {"display":"SGomm","full_name":"SGomm","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    SGomm 23rd August 2024
  • 1/5

    Coventry building society used a forged mortgage.

    Coventry building society used a forged mortgage to seize an oaps home. The court case caused him to stop eating and taking his medications. He... Coventry building society used a forged mortgage to seize an oaps home. The court case caused him to stop eating and taking his medications. He died due to the shock. Coventry building society does it really take 10 years to show him the unsigned mortgage he never signed. Shame on you. Read more Read less

    {"display":"Carl M","full_name":"Carl M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Carl M 19th July 2024

    Products from Coventry Building Society

    Showing all products offered by Coventry Building Society

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