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Dudley Building Society reviews

Dudley Building Society Logo
Rated Excellent • 4.84/5

Dudley Building Society reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 3,427 product reviews

Average score of 4.84/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
1%
Reviews for Dudley Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Very easy to deal with and excellent interest rates...

Very easy to deal with and excellent interest rates for savers

{"display":"Marilyn P","full_name":"Marilyn P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Marilyn P 28th February 2025

Latest negative rating

1/5

Support ex-pat customers

As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are... As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not convenient, it is expensive to phone, phone calls can be missed, texts are not delivered. Read more Read less

{"display":"Malcolm C","full_name":"Malcolm C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Malcolm C 20th December 2024
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About Dudley Building Society

As a mutual, Dudley Building Society is run for the benefit of its members with profits reinvested rather than paying shareholders.

With its Principal Office in the heartland of the Black Country, it has been serving the local community since 1858.

Today, Dudley Building Society provides financial services on a local and national level. It offers a range of products across savings and mortgages as well as financial advice, insurance, will writing and estate planning services.

Dudley Building Society at a glance

Contact details

Website
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Reviews for Dudley Building Society

Showing 11 of 3427 company reviews • Last reviewed within 7 days

Very easy to deal with and excellent interest rates...

Savings • 28th February 2025

Very easy to deal with and excellent interest rates for savers

{"display":"Marilyn P","full_name":"Marilyn P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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I asked for a lot of lot information going back seve...

Mortgages • 25th February 2025

I asked for a lot of lot information going back several years. All provided very quickly.

{"display":"Mohammed A","full_name":"Mohammed A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Extremely helpful

    Called up for some advice as I wanted to change my payment date. Rebecca was extremely helpful, informative and the company offer a good amount of flexibility which is refreshing.

    {"display":"Michael","full_name":"Michael","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1109033.png"}}'s avatar
    Mortgages
    Michael 24th February 2025
  • 5/5

    Effective first class prompt attention to deta

    Effective first class prompt attention to deta

    {"display":"Harry D","full_name":"Harry D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Harry D 21st February 2025
  • 5/5

    Highly recommend

    We have had mortgages with dbs for over 30 years, they have been amazing.

    {"display":"Jane","full_name":"Jane","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Jane 21st February 2025
  • 5/5

    Great service from Paulette.

    Great service from Paulette. Gave me useful information for the future when looking to manage money in my account.

    {"display":"Martinb","full_name":"Martinb","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Martinb 17th February 2025
  • 4/5

    Easy to set up.

    Easy to set up. Shame there is no app.

    {"display":"Roger B","full_name":"Roger B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Roger B 8th February 2025
  • 4/5

    Good customer service. Disappointing intererst rate.

    The 1 Year fixed interest rate was good but the interest rate options on maturity were disappointing, being far below the BoE rate. Customer Service... The 1 Year fixed interest rate was good but the interest rate options on maturity were disappointing, being far below the BoE rate. Customer Service was good and I especially appreciated being able to speak to a human being (as opposed to on online chatbot). Read more Read less

    {"display":"M C","full_name":"M C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    M C 7th February 2025
  • 5/5

    User Friendly Website.

    I found opening an online account very easy through their user friendly website. Their customer service is excellent. Easy and quick to access with very... I found opening an online account very easy through their user friendly website. Their customer service is excellent. Easy and quick to access with very helpful, knowledgeable and friendly advisors. Competitive rates of interest too. An all round very good experience. Read more Read less

    {"display":"Ron B","full_name":"Ron B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ron B 6th February 2025
  • 4/5

    Happy so far, easy to set account up

    Happy so far, easy to set account up

    {"display":"Emma Wright","full_name":"Emma Wright","avatar":{"url":"\/assets\/uploads\/avatars\/users\/34645.png"}}'s avatar
    Savings
    Emma Wright 6th February 2025
  • 5/5

    Good rates of interest for savers.

    Good rates of interest for savers. Easy to talk over the telephone. Small Building Society

    {"display":"pierrestent@talktalk.net","full_name":"pierrestent@talktalk.net","avatar":{"url":"\/assets\/uploads\/avatars\/users\/461789.png"}}'s avatar
    Savings
    [email protected] 5th February 2025

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