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Dudley Building Society reviews

Dudley Building Society Logo
Rated Excellent • 4.84/5

Dudley Building Society reviews

Verified business
Last reviewed within 21 days
See more on their website

Review summary

People rate this company as Excellent based on 3,299 product reviews

Average score of 4.84/5
5 star
92%
4 star
6%
3 star
1%
2 star
0%
1 star
1%
Reviews for Dudley Building Society have trended positively over the past 90 days

Latest positive rating

5/5

In branch service review

No problems opening the account.

Savings
Verified source 29th November 2024

Latest negative rating

1/5

Cognitive dissonance.

Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clearly... Cognitive dissonance. Arrogance and failure to understand a problem. Rejection of a matter where this outfit felt it was not at fault where there clearly was an issue. Bad attitude. A feeling that operatives consider themselves more important than customers and that customers are something of an irritation. Read more Read less

{"display":"Mrs Ducks","full_name":"Mrs Ducks","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Mrs Ducks 27th September 2024
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About Dudley Building Society

As a mutual, Dudley Building Society is run for the benefit of its members with profits reinvested rather than paying shareholders.

With its Principal Office in the heartland of the Black Country, it has been serving the local community since 1858.

Today, Dudley Building Society provides financial services on a local and national level. It offers a range of products across savings and mortgages as well as financial advice, insurance, will writing and estate planning services.

Dudley Building Society at a glance

Contact details

Website
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Reviews for Dudley Building Society

Showing 11 of 3299 company reviews • Last reviewed within 21 days

In branch service review

Savings • 29th November 2024

Jo was very helpful in discussing and changing my account.

Verified source
Rated Excellent • 5/5
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In branch service review

Savings • 29th November 2024

I like that it's a local building society, and have always received good service from pleasant staff. Chelsea at Brierley Hill has been very helpful... I like that it's a local building society, and have always received good service from pleasant staff. Chelsea at Brierley Hill has been very helpful at guiding us through our paperwork at a difficult time. Read more Read less

Verified source
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    In branch service review

    No problems opening the account.

    Savings
    Verified source 29th November 2024
  • 5/5

    In branch service review

    Very friendly and very competent.

    Savings
    Verified source 29th November 2024
  • 5/5

    In branch service review

    It was straightforward to open a new account, it was done with professionalism and staff were very helpful and friendly.

    Savings
    Verified source 29th November 2024
  • 5/5

    In branch service review

    Jo has really helped me today and has great customer service.

    Savings
    Verified source 29th November 2024
  • 5/5

    In branch service review

    Personal service, friendly staff.

    Savings
    Verified source 28th November 2024
  • 5/5

    In branch service review

    Very good, offered inheritence advice via Concept which is very useful to me.

    Savings
    Verified source 28th November 2024
  • 5/5

    In branch service review

    DBS is a local, accessible building society with a good range of products and friendly staff.

    Savings
    Verified source 28th November 2024
  • 5/5

    In branch service review

    I am amazed at how easy and straightforward the account opening was - 10/10.

    Savings
    Verified source 28th November 2024
  • 5/5

    In branch service review

    Brenda is always helpful and informative. She saved me �20 when two notes were stuck together, and they're always up-to-date with the latest interest rates.

    Savings
    Verified source 28th November 2024

    Products from Dudley Building Society
    Showing products offered by Dudley Building Society

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