Each time I have contacted the Team the staff have been friendly, professional, helpful and efficient. Each call felt like a conversation between people who... Each time I have contacted the Team the staff have been friendly, professional, helpful and efficient. Each call felt like a conversation between people who knew each other and cared rather than strangers at either end of a phone. Read more Read less

Having been with them for many years I occasionally visit to update my books where pensions are paid in on a regular basis. The young... Having been with them for many years I occasionally visit to update my books where pensions are paid in on a regular basis. The young lady (above) gave me excellent advice to maximise interest and arranged a private appointment. She dealt with me in a personable yet professional manner and I was very impressed with her knowledge and maturity for such a young woman. She is a credit to Dudley Building Society. Read more Read less

Opened a new account today, Kelly was very efficient and friendly. The interest rate was competitive on the high street.

Went into the Bridgnorth branch today to open an isa and transfer funds in from another isa with another bank the process was so easy... Went into the Bridgnorth branch today to open an isa and transfer funds in from another isa with another bank the process was so easy , Libby dealt with it all in a friendly, professional way .Also changed my savings account to one with a better rate both girls were very helpful and love the location of the Bridgnorth branch ! Read more Read less

Very good would recommend I saw Jo today

our visit to your Kingswinford Branch was dealt with efficiently and quickly...the appointment was on time and your representative put us at our ease.

I had a really good experience with Paulette at Dudley Building Society. She was lovely, friendly and professional throughout. She took the time to explain... I had a really good experience with Paulette at Dudley Building Society. She was lovely, friendly and professional throughout. She took the time to explain everything clearly and made the whole process quick and easy. She took time explaining everything clearly. It's so nice to receive such great customer service these days. Thank you Paulette, for all your help. Would definitely recommend! Read more Read less

Quick efficient friendly staff at Perton branch

Very welcoming staff as always when visiting the gornal branch