Great customer service on ringing Brierley Hill headquarters for information re postal accounts and clearly gave full facts re the easy access account. No more to tell.

Dudley have been great help. Claire is fab.

I needed to set up a Trust account, and compared to other organisations that offer this service, the Dudley Building Society was outstanding. From my... I needed to set up a Trust account, and compared to other organisations that offer this service, the Dudley Building Society was outstanding. From my first phone call, submitting the application form and other information by email, to electronic checks, the service I have received is amazing. The Building Society provide passbooks to record transactions. Read more Read less

Used DBS for a Trust Account and not only were they the most accommodating of this need but were always easily reached on the telephone... Used DBS for a Trust Account and not only were they the most accommodating of this need but were always easily reached on the telephone where one quickly got through to a real person. Only drawback was that it was a passbook account. Read more Read less

Nothing can be improved. Lovely people. Explain everything perfectly.

Easy discussion to transfer my account to one offering better interest rates.

Everything went to a fine art, staff were very efficient.

Thanks for the helpful service, advising on the best interest rates for my children and opening accounts.

Brilliant, lovely, friendly staff.