Get Product
24th October 2020
Follow up
Had a query regarding savings account when existing bond matures Spoke to assistant Dan he explained clearly the options available was extremely polite and informative
Your Savings Reviews (961)
Sort by:
Most recent
Get Product
23rd October 2020
Enquiry about account operation
Always helpful, friendly & efficient with any telephone enquiry - a pleasure to deal with
Get Product
23rd October 2020
Great customer service
Great customer service and competitive savings products
Get Product
23rd October 2020
Fantastic Service
Whenever I go into the branch I am welcomed with a smile and a friendly face. The staff are always very helpful and able to answer any queries. I have felt safe at all times in branch with the Covid measures that have been put in place
Get Product
23rd October 2020
Very helpful member of staff dealt with me
Dudley member of staff was very polite and helpful
Get Product
23rd October 2020
Little interest on savings like every other Building Society.
Two people I spoke to at Dudley Building Society were both very...
Read more Two people I spoke to at Dudley Building Society were both very helpful.
I just wish it was worth being a saver nowadays ,but the fact it isn't is not the fault of of Dudley Building Society.
The Government doesn't want people to provide for their futures anymore.
Get Product
22nd October 2020
Helpful clear advice
The assistant was very helpful explaining how I can manage my account during covid
Get Product
21st October 2020
Great service
I rang up Dudley branch for information and had good friendly service
Get Product
21st October 2020
Friendly and good service .
Very understanding and courteous , when I rang up and enquired about your new account details and sort code that I needed for making sure that the standing order that I transfer once a month would be right. Thanks again great communications and down...
Read moreVery understanding and courteous , when I rang up and enquired about your new account details and sort code that I needed for making sure that the standing order that I transfer once a month would be right. Thanks again great communications and down to earth understanding.
Get Product
21st October 2020
Mrs Patricia Morris
Customer service was excellent provided clear information on interest to match my needs. Taking care of my needs by providing and delivering professional advice
Get Product
20th October 2020
Good customer service
Following the recent changes, Dan gave good advice and checked my account to reassure that the payment had been received. He advised on future dealings with regard to covid. He was very polite and extremely helpful
Get Product
19th October 2020
Good prompt service
Called with a query about my ISA and got prompt and helpful advice and informatio
Get Product
19th October 2020
Excellent customer service
All questions answered promptly and courteously. Very friendly and helpful. Just what I would expect from a society who look after their customers. Well done!
Get Product
19th October 2020
New bank details
Telephoned to query new Dudley bank details as my bank said it could not recognise the payee details. I was told it was because they're a building society. Quickly sorted after a security check as to who l was.
Get Product
19th October 2020
Positive
Good customer service. It would be good to have online access to all saving accounts. And online applications, not by post
Get Product
16th October 2020
Excellent service
Always very helpful, knowledgeable, friendly staff whether visiting a branch in person (usually Perton) or on the telephone. Confident that I am being well looked after.
Currently showing 20 of 961
Load More Reviews