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Dudley Building Society: Savings reviews

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4.87
Based on 3,691 reviews, last reviewed 11th Nov 2025
3% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Setting up the account felt rather old-fashioned... Setting up the account felt rather old-fashioned with having to get ID verified on paper and completing the application on paper and by post, however,... Read more Reviewed on: 11th November 2025
Jayne's avatar
Jayne

Latest lowest rating:

1

Hands down the worst company (yes, not just banks) I... Hands down the worst company (yes, not just banks) I’ve ever dealt with. 14 weeks later and I’m still waiting for a decision on a mortgage application... Read more Reviewed on: 11th June 2025
Nick M's avatar
Nick M
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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3691)

Setting up the account felt rather old-fashioned...

4
Setting up the account felt rather old-fashioned with having to get ID verified on paper and completing the application on paper and by post, however, it was all completed and correctly. It would be nice if they could print on the back of the first page of the letter with the second half to save a piece of paper, or perhaps condense the correspondence to the essentials. Reviewed on: 11th November 2025
Jayne's avatar
Jayne

Carol Davies,served me and right from the start kind...

5
Carol Davies,served me and right from the start kindness was shown and nothing was to much trouble,considering it was early Monday morning and I came unannounced.well done. Reviewed on: 4th November 2025
Malcolm cordwell's avatar
Malcolm cordwell

In branch service review

5
Excellent and professional service. Reviewed on: 29th October 2025

In branch service review

5
Very friendly staff. Maturity form could be improved to give full options. Reviewed on: 29th October 2025

In branch service review

5
Staff are always pleasant and helpful and knowledgeable of the products the Society has to offer. Reviewed on: 29th October 2025

In branch service review

5
Fantastic, great service personally. Reviewed on: 29th October 2025

In branch service review

5
Excellent customer service. Easy and seamless change over of accounts. Reviewed on: 29th October 2025

In branch service review

5
Very efficient and helpful and polite. Reviewed on: 29th October 2025

In branch service review

5
I like the excellent service provided, made to feel comfortable immediately. Everything explained for us to understand - most important to us. Reviewed on: 29th October 2025

In branch service review

5
Paulette is always very helpful, she provided us with information when needed, Nothing has to much trouble for her. Reviewed on: 29th October 2025

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