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Dudley Building Society: Savings reviews

Name: Savings
Rating: 4.89 (3357 reviews)

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4.88

Based on 3,357 reviews, last reviewed 29th Mar 2025

30% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Excellent service I needed an ISA rebate, my query was dealt with very quickly with a cheque popping through my letterbox the next day. Reviewed on: 29th March 2025

Latest lowest rating:

2

A great value 120day account has been penalised with... A great value 120day account has been penalised with excessive rate cuts. Staff seemed unhelpful and onus always put on us to print out application pa... Read more Reviewed on: 8th March 2025

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About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3357)

Excellent service

I needed an ISA rebate, my query was dealt with very quickly with a cheque popping through my letterbox the next day. Reviewed on: 29th March 2025

Not great for online accessibility

Probably a great Building Society to deal with in-branch, but as an internet customer it was very difficult to access statements online and none were ever posted to me. I didn't even receive a passbook which made closing my account quite tricky. I was told there was a glitch with the system which prevented me from seeing my transactions but this remained unfixed for weeks. Would not open another online account with Dudley. Reviewed on: 26th March 2025

Chelsea at Brierley Hill was excellent.

Chelsea at Brierley Hill was excellent, not only sorting out my late Sister's account but also finding me the best rate for my savings. Top marks! Reviewed on: 21st March 2025

Great eco friendly experience.

Great eco friendly experience. I needed somewhere safe to place a small amount of savings and I was pleased to be able to use a traditional building society Reviewed on: 14th March 2025

Friendly, patient and efficient customer care

The customer service personnel was very friendly and efficient. I received help (extremely patient) to navigate the site and how to operate the account for future use Reviewed on: 12th March 2025

New Account opening

Opened an account at your Dudley office was taken into a private room which gave it a personal experience Reviewed on: 10th March 2025

Dudley Building Society

No problems using on-line account. Reviewed on: 9th March 2025

We now live in a modern age.

I need to perform a simple task of updating my address details. In a world where we have numerous communication methods I would have thought we would have moved on from being told to write a letter, put a stamp on it and pop it in the post. A needless expense and inconvenience. Easier to close the account. Reviewed on: 9th March 2025

A great value 120day account has been penalised with...

A great value 120day account has been penalised with excessive rate cuts. Staff seemed unhelpful and onus always put on us to print out application papers and post in passbook... Reviewed on: 8th March 2025

Dudley BS was paying a competitive interest rate on...

Dudley BS was paying a competitive interest rate on Easy Access accounts but the rate is now being reduced so not as attractive as previously Reviewed on: 8th March 2025

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