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Dudley Building Society: Savings reviews

4.87
Based on 3,736 reviews, last reviewed 28th Mar 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Gold star to all Cannot stress enough how impressed I am with your service. Prompt action and Amy queries answered politely and helpfully. My thanks.. Bawdeswell PCC Reviewed on: 28th March 2026
Sandra T's avatar
Sandra T

Latest lowest rating:

1

i expected to be able to deal with my request at the... i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026
Mr PETER DAVIES's avatar
Mr PETER DAVIES

About this product

Dudley Building Society savings reviews can help you to find out more about life at Dudley Building Society. How easy is it to contact Dudley Building Society? And how friendly are they? Our Dudley Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Dudley Building Society Savings reviews (3736)

Gold star to all

5
Cannot stress enough how impressed I am with your service. Prompt action and Amy queries answered politely and helpfully. My thanks.. Bawdeswell PCC Reviewed on: 28th March 2026

Recommend for savings

5
Have several savings accounts from Dudley. Very impressed with the customer service. Have been to several branches and always sorted things. Would be good if they could take the initial payment into an account when opening it but it seems that's a head office rule. The staff were able to provide a workaround. Online service is available. Certainly recommend for savings. Probably worth telling them in advance if you plan to take a while opening accounts Reviewed on: 25th March 2026

Very good service explaining all our options and the...

5
Very good service explaining all our options and the lady who attended to us was very knowledgeable and kind. Reviewed on: 16th March 2026

First Class Service with a personal touch.

5
First class service from Esther sorting my power of attorney out for my husband and myself in order to make better use of our savings with Dudley Building Society products with higher interest rates for our future. Reviewed on: 14th March 2026

Very friendly and knowledgeable me

5
Very friendly and knowledgeable me Reviewed on: 13th March 2026

Savings review

5
Tracey provided all the information required to help me make an informed choice regarding my savings accounts. Reviewed on: 9th March 2026

i expected to be able to deal with my request at the...

1
i expected to be able to deal with my request at the time, not have to re-visit the branch. Reviewed on: 7th March 2026

Staff were extremely knowledgeable, friendly and eff...

5
Staff were extremely knowledgeable, friendly and efficient. We were able to ask as many questions as we wanted and didn't feel rushed Reviewed on: 6th March 2026

Great staff at Gornal branch.

5
Knowledgeable, friendly staff every time we visit. Advice on best products for us. Contacted within the time scale for a review. Excellent. Reviewed on: 6th March 2026

The staff on the front counter were great very helpf...

5
The staff on the front counter were great very helpful and friendly. Debbie the branch manager was very professional and helpful. Reviewed on: 4th March 2026

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