Write a review

Newsletter

Go to business site

Dudley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.63 (148 reviews)

View other Dudley Building Society products

4.63

Based on 148 reviews, last reviewed 16th Jun 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

10%

Latest highest rating:

5

Excellent service Rebecca from product transfers was able to quickly and efficiently help me with my request. She was engaging and friendly whilst remaining professiona... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024

Visit provider site Read all reviews Write a review

About this product

Dudley Building Society don’t accept new mortgage applications directly, any enquiries are passed to their partner, Concept Financial Services.

If you’re an existing Dudley Building Society mortgage holder, you can manage your mortgage online and switch your product when your current deal ends.

Dudley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

Review Dudley Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Dudley Building Society Mortgages reviews (148)

Excellent service

Rebecca from product transfers was able to quickly and efficiently help me with my request. She was engaging and friendly whilst remaining professional. She followed it up with excellent comms via email. Great job, thank you Reviewed on: 16th June 2026

Slow Process

Took a very long time for mortgage approval which nearly resulted in loss of the house purchase Reviewed on: 15th June 2026

Good for Mortgage

Process went smoothly and didn't have any issues. Would recommend for mortgages. Reviewed on: 20th May 2026

Rebecca was wonderful

Rebecca was incredibly helpful friendly and informative Reviewed on: 3rd May 2026

it took a little time to get the offer, i had to cha...

it took a little time to get the offer, i had to chase towards the end, but the initial u.w stage i was kept informed throughout Reviewed on: 29th April 2026

Absolutely Brilliant

With in the 15years I had my mortgage with Dudley building society they have been nothing but very helpful with any queries that I had and a went above and beyond with helping me when it came to me redeeming my mortgage. Reviewed on: 28th April 2026

Having received a letter re.

Having received a letter re. our current fixed mortgage coming to an end and offering possible options, we had cause to speak with Rebecca on 16-03-26, we discussed our letter and requested how much each option would cost. We received the illustrations today 17-03-26 how efficient was that, so we spoke with Rebecca again, and got our next fixed 5yrs sorted. She was so brilliant to deal with and is a credit to your customer service mortgage team. So friendly, bubbly and helped us so much with our questions. Thank you so much Rebecca. Reviewed on: 17th March 2026

Rebecca was an excellent Society representative.

Rebecca was an excellent Society representative. Made clear effort to ensure we had the best product available to Re-mortgage to. Always followed up with us on our correspondence. Reviewed on: 13th March 2026

Dealing with the Dudley building society has been fa...

Dealing with the Dudley building society has been fantastic, it's like going back in time where you actually get real customer experience. If they only dealt with business accounts I think they would clean up. Reviewed on: 7th February 2026

Fantastically helpful service

I was in a position to pay off my mortgage and phoned for help. I got straight through, the staff member I spoke to was very helpful and sent me all the information I need within a couple of hours. When I was trying to make my payments I encountered a couple of hiccups on my side - nothing to do with Dudley BS - and the email support that I asked for was given quickly, precisely, and was exactly what I needed, and all done with a positive tone. If I’d asked something impossible I think they’d still have tried to make it happen! Fantastic service. Reviewed on: 30th December 2025

Do you have a different Dudley Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Tracker Rate Mortgage
from first direct 4.34 from 8 reviews
Mortgages
from Nationwide 4.55 from 197 reviews
Mortgages
from Chorley Building Society 4.83 from 343 reviews

Want to see more from Dudley Building Society?

Savings
from Dudley Building Society 4.83 from 3755 reviews
Financial / Pension Advice
from Dudley Building Society 4.61 from 68 reviews
Home Insurance
from Dudley Building Society 4.21 from 4 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub