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Dudley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.29 (115 reviews)

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4.28

Based on 115 reviews, last reviewed 21st Oct 2024

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

12%

Latest highest rating:

5

Excellent fast response to our enquiry Excellent fast response to our enquiry Reviewed on: 21st October 2024

Latest lowest rating:

2

Staff great, business poor. Avoid The staff and desire to help is second to none, clearly well trained customer facing staff. However the internal processes and infrastructure is abysm... Read more Reviewed on: 10th June 2024

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage lender is important. We collect Dudley Building Society mortgage reviews to help you make an informed decision when choosing a lender and mortgage product.

Dudley Building Society offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a product before taking it out. Always consult the lender or an independent advisor if you have any questions or need help understanding your options.

If you’re considering Dudley Building Society as your mortgage lender, read our reviews to learn more. Find out what borrowers have to say about the Society’s mortgage products and customer service. Learn how satisfied customers have been with the lender and whether they would recommend the Society to family and friends. All of this and more can be found in our Dudley Building Society mortgage reviews.

Did Dudley Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us which mortgage product you chose and how satisfied you have been throughout the term. How did you find the application process: was it easy to understand? Has the Society been supportive throughout your time with them? How well has the lender kept you up to date with key mortgage information, news and changes? Write a Dudley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Dudley Building Society Mortgages reviews (115)

Excellent fast response to our enquiry

Excellent fast response to our enquiry Reviewed on: 21st October 2024

Due to circumstances the society have been able to s...

Due to circumstances the society have been able to support us through a difficult time and we are grateful to Claire for all the assistance she has given to us. Reviewed on: 15th October 2024

The repaymnt rates have been manageable

The repaymnt rates have been manageable Reviewed on: 30th August 2024

Overall helpful and fit for purpose.

Overall helpful and fit for purpose. So glad I found them ! Reviewed on: 15th July 2024

Mortgage redemption

Just been in the fortunate position to pay off my mortgage. What a seamless and easy process. Shout out to Caroline for all her help. Reviewed on: 2nd July 2024

Large new self build mortgage

Dudley have worked with us on a large new build and Laura McGinn specifically has been a beacon of professionalism, organisation, communication and customer care. She could not have been better, which is the highest praise I could offer. Reviewed on: 28th June 2024

In branch service review

Convenient opening times and a pleasant service. Reviewed on: 27th June 2024

Great customer service, always so happy to help and...

Great customer service, always so happy to help and so informative and patient. Reviewed on: 13th June 2024

Staff great, business poor. Avoid

The staff and desire to help is second to none, clearly well trained customer facing staff. However the internal processes and infrastructure is abysmally poor. Took us many months to confirm our mortgage deal, and 32 pieces of CDD to verify it. From then, overpayments follow an overly complicated process. I complained to the Ombudsman about our take-on, they ruled in our favour 6 months ago and recommended Dudley make payment. Since then, Dudley simply refuse to make payment, and are using every trick in the book to dodge their duties. Great staff, really poor running of their business. Would avoid at all costs given the competitive market and many other mtg providers. Not worth the hassle. Reviewed on: 10th June 2024

Kind and helpful service.

Kind and helpful service. Easily assisted me with my query and informed me of what I needed to do. Reviewed on: 7th June 2024

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