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Dudley Building Society: Mortgages reviews

View other Dudley Building Society products
4.65
Based on 149 reviews, last reviewed 7th Jul 2026
67% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
9%
See only 3 star reviews
3%
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2%
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10%

Latest highest rating:

5

A good review is informative, honest and detailed. A good review is informative, honest and detailed. Here are a few tips for writing a review: Be specific Include features, benefits and drawbacks. B... Read more Reviewed on: 7th July 2026
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Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024
Malcolm C's avatar
Malcolm C
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About this product

Dudley Building Society don’t accept new mortgage applications directly, any enquiries are passed to their partner, Concept Financial Services.

If you’re an existing Dudley Building Society mortgage holder, you can manage your mortgage online and switch your product when your current deal ends.

Dudley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Mortgages reviews (150)

A good review is informative, honest and detailed.

5
A good review is informative, honest and detailed. Here are a few tips for writing a review: Be specific Include features, benefits and drawbacks. Be honest Whether your experience was good or bad, don’t be afraid to share it. Be respectful We'll remove any offensive language and derogatory comments. Reviewed on: 9th July 2026

A good review is informative, honest and detailed.

5
A good review is informative, honest and detailed. Here are a few tips for writing a review: Be specific Include features, benefits and drawbacks. Be honest Whether your experience was good or bad, don’t be afraid to share it. Be respectful We'll remove any offensive language and derogatory comments. Reviewed on: 7th July 2026

Excellent service

5
Rebecca from product transfers was able to quickly and efficiently help me with my request. She was engaging and friendly whilst remaining professional. She followed it up with excellent comms via email. Great job, thank you Reviewed on: 16th June 2026
Jonathan H's avatar
Jonathan H

Slow Process

3
Took a very long time for mortgage approval which nearly resulted in loss of the house purchase Reviewed on: 15th June 2026
MG's avatar
MG

Good for Mortgage

5
Process went smoothly and didn't have any issues. Would recommend for mortgages. Reviewed on: 20th May 2026
Emma C's avatar
Emma C

Rebecca was wonderful

5
Rebecca was incredibly helpful friendly and informative Reviewed on: 3rd May 2026
Helen A's avatar
Helen A

it took a little time to get the offer, i had to cha...

4
it took a little time to get the offer, i had to chase towards the end, but the initial u.w stage i was kept informed throughout Reviewed on: 29th April 2026
sophie l's avatar
sophie l

Absolutely Brilliant

5
With in the 15years I had my mortgage with Dudley building society they have been nothing but very helpful with any queries that I had and a went above and beyond with helping me when it came to me redeeming my mortgage. Reviewed on: 28th April 2026
Baljit Chumber's avatar
Baljit Chumber

Having received a letter re.

5
Having received a letter re. our current fixed mortgage coming to an end and offering possible options, we had cause to speak with Rebecca on 16-03-26, we discussed our letter and requested how much each option would cost. We received the illustrations today 17-03-26 how efficient was that, so we spoke with Rebecca again, and got our next fixed 5yrs sorted. She was so brilliant to deal with and is a credit to your customer service mortgage team. So friendly, bubbly and helped us so much with our questions. Thank you so much Rebecca. Reviewed on: 17th March 2026
Peter R's avatar
Peter R

Rebecca was an excellent Society representative.

5
Rebecca was an excellent Society representative. Made clear effort to ensure we had the best product available to Re-mortgage to. Always followed up with us on our correspondence. Reviewed on: 13th March 2026
Scott W's avatar
Scott W

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