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Dudley Building Society: Mortgages reviews

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4.43
Based on 135 reviews, last reviewed 19th Aug 2025
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11%

Latest highest rating:

4

I would like to thank the support of Nav who was exc... I would like to thank the support of Nav who was excellent and helped me resolve an urgent query in a timely matter and Reviewed on: 19th August 2025
Emily C's avatar
Emily C

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024
Malcolm C's avatar
Malcolm C
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About this product

Dudley Building Society don’t accept new mortgage applications directly, any enquiries are passed to their partner, Concept Financial Services.

If you’re an existing Dudley Building Society mortgage holder, you can manage your mortgage online and switch your product when your current deal ends.

Dudley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Mortgages reviews (135)

Wouldn't recommend

1
Took 9 weeks just to issue the mortgage offer. Reviewed on: 24th December 2018
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Dudley Branch review

5
A lovely helpful friendly service - always since 1969 Reviewed on: 7th July 2018
Dudley Branch customer's avatar
Dudley Branch customer

Tailored product/s efficient courteous service

4
In 2016, being over 65 but with very good regular pension income & good equity in my home no other building societies would offer a mortgage or re mortgage that I required to help my daughter in financial hardship after marriage break up except Dudley BS via a financial management co. The initial 2yr fixed mortgage matured & Dudley BS provided options to continue with them. I chose a very competitive rate 3 Yr fix. Staff have proved efficient prompt polite helpful in all dealings with society. Process ' hassle free'. Literature/ options & statements clear. I am pleased to offer this very positive endorsement of their products & service. Reviewed on: 25th June 2018
Verified Member Dudley BS's avatar
Verified Member Dudley BS

Member Review

5
The friendly staff and the welcome you get on every visit is great. Reviewed on: 20th March 2018
Brierley Hill Branch review's avatar
Brierley Hill Branch review

Member Review

3
Generally happy, although our daughter applied for a mortgage and was initially offered one, then made an offer on a property, but the mortgage offer was withdrawn, due to underwritters changing the T&Cs. Loyalty did not appear to coun for anything. Very disappointed as we had stayed loyal to the Dudley throughout our mortgage. Reviewed on: 2nd February 2018
Kingswinford Branch review's avatar
Kingswinford Branch review

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