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Dudley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.35 (135 reviews)

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4.43

Based on 135 reviews, last reviewed 19th Aug 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

76%

11%

Latest highest rating:

4

I would like to thank the support of Nav who was exc... I would like to thank the support of Nav who was excellent and helped me resolve an urgent query in a timely matter and Reviewed on: 19th August 2025

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024

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About this product

Dudley Building Society don’t accept new mortgage applications directly, any enquiries are passed to their partner, Concept Financial Services.

If you’re an existing Dudley Building Society mortgage holder, you can manage your mortgage online and switch your product when your current deal ends.

Dudley Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Dudley Building Society before, you can also leave a review and share your experience.

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Dudley Building Society Mortgages reviews (135)

Taking the risk

When I was looking for a lender to help me buy my flat, Dudley was prepared to do so when so many others had turned me down. I am thankful they took a risk to help me out. I have recently renewed my mortgage with Dudley for the next 5 years. Reviewed on: 18th April 2021

Product suitability excellent customer service

Offered mortgage when other societies not doing so for over 60+. Succinct easy to understand information on phone & in writing. Competitive rates. Prompt efficient professional yet friendly staff/ customer service. Thank you Reviewed on: 13th April 2021

An excellent service

DBS have provided a excellent service that has enabled us to be on the property ladder, within a short period of time Reviewed on: 11th April 2021

Dudley your the best.

Great products and service. Friendly ans supportive staff. More than a bank, building a community through providing great all-round service. Reviewed on: 10th April 2021

Excellent all round service

As a .Ex Pat applying for a buy to let mortgage Dudley helped me with my application with very little fuss Also excellent customer service and advice Reviewed on: 9th April 2021

Family supportive Building Society

My family, parents, sisters and nephews have all been members of the Dudley for many years, with savings and.mortgage accounts. The support and service provided over the years has been greatly appreciated, especially through recent challenging times due to COVID. Thank you!!!!! Reviewed on: 9th April 2021

Dudley Building Society gave me a new lease of life.....

When my original mortgage ran out at age 75 I needed another mortgage to pay off a still outstanding debt. Dudley came to my rescue by offering a repayment mortgage that helped me remain in my own home. I have always found them to be very courteous and caring in my dealings with them. Dudley might be small but they have a BIG Heart and will always be Special To Me. Reviewed on: 9th April 2021

Offered us a great mortgage

Provided us with a great mortgage and when it came to renewing it was such a quick and easy process with sorting another great deal. Reviewed on: 9th April 2021

Dudley building society- mortgage application simplicity

What a pleasurable experience from application to the acceptance of our mortgage application. No criticism just praise. Reviewed on: 9th April 2021

Service with a smile

I have been a member of DBS for a number of years, I have both savings and mortgage products with DBS and always found the service to be informed and very helpful, offering advice with any query or problem I may have. Reviewed on: 9th April 2021

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