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Dudley Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.28 (119 reviews)

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4.21

Based on 119 reviews, last reviewed 4th Feb 2025

50% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

73%

13%

Latest highest rating:

5

Great interaction ,very pleasent,knowledge was clear... Great interaction ,very pleasent,knowledge was clear and all round good customer service Reviewed on: 4th February 2025

Latest lowest rating:

1

Support ex-pat customers As a company that specialises in mortgages for ex-pat then it is essential that they have access to internet banking for many reasons: hours are not c... Read more Reviewed on: 20th December 2024

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage lender is important. We collect Dudley Building Society mortgage reviews to help you make an informed decision when choosing a lender and mortgage product.

Dudley Building Society offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a product before taking it out. Always consult the lender or an independent advisor if you have any questions or need help understanding your options.

If you’re considering Dudley Building Society as your mortgage lender, read our reviews to learn more. Find out what borrowers have to say about the Society’s mortgage products and customer service. Learn how satisfied customers have been with the lender and whether they would recommend the Society to family and friends. All of this and more can be found in our Dudley Building Society mortgage reviews.

Did Dudley Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us which mortgage product you chose and how satisfied you have been throughout the term. How did you find the application process: was it easy to understand? Has the Society been supportive throughout your time with them? How well has the lender kept you up to date with key mortgage information, news and changes? Write a Dudley Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Dudley Building Society Mortgages reviews (119)

In branch service review

Convenient opening times and a pleasant service. Reviewed on: 27th June 2024

Great customer service, always so happy to help and...

Great customer service, always so happy to help and so informative and patient. Reviewed on: 13th June 2024

Staff great, business poor. Avoid

The staff and desire to help is second to none, clearly well trained customer facing staff. However the internal processes and infrastructure is abysmally poor. Took us many months to confirm our mortgage deal, and 32 pieces of CDD to verify it. From then, overpayments follow an overly complicated process. I complained to the Ombudsman about our take-on, they ruled in our favour 6 months ago and recommended Dudley make payment. Since then, Dudley simply refuse to make payment, and are using every trick in the book to dodge their duties. Great staff, really poor running of their business. Would avoid at all costs given the competitive market and many other mtg providers. Not worth the hassle. Reviewed on: 10th June 2024

Kind and helpful service.

Kind and helpful service. Easily assisted me with my query and informed me of what I needed to do. Reviewed on: 7th June 2024

I have been dealing mainly with Claire, who is incre...

I have been dealing mainly with Claire, who is incredibly professional and easy to speak to. Can't thank her enough for her support actually. Reviewed on: 23rd May 2024

Fantastic customer service always

They were so helpful with my first ever mortgage and now the renewal too. Always there to explain things to you in simple, easy to understand terms without judgment and without automatic robots on the phone lines! Reviewed on: 8th April 2024

Friendly, knowledgeable and expedient.

Friendly, knowledgeable and expedient. Exceeded my expectation dealing with my transaction. Reviewed on: 22nd March 2024

Equity Redemption

I found Claire to be very helpful with the matter of my late mothers equity redemption she was very professional and explained clearly the things that I had to do. I would gladly recommend anyone who wanted to use their resources Reviewed on: 22nd December 2023

Mortgage broker

It took a long time to get documents reviewed however i like the system Reviewed on: 17th November 2023

Solution Found

Not the cheapest on the market but have great niche products. Reviewed on: 8th November 2023

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