first direct Fixed Rate Mortgage Reviews

Great service and product, again!

Love First Direct, easy to deal with - great attitude, focus and efficiency. Felt the 5 year fixed rate mortgage identified through the engagement process was perfect for me as it offers peace of mind knowing my monthly payment at an very competitive...

Love First Direct, easy to deal with - great attitude, focus and efficiency. Felt the 5 year fixed rate mortgage identified through the engagement process was perfect for me as it offers peace of mind knowing my monthly payment at an very competitive rate of interest. Thanks again to First Direct. I would thoroughly recommend them.

Mark

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fantastic customer service

respond so quickly and effectively to all our queries. as well as having our mortgage with them we also have our current accound and savings, so handy to have all in one bank and great rates. Love this bank.

Jackie ONeill

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Great service great deals

Love that the deals are always fair and the service friendly and fast

Carolyn Ellston

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Flexible approach

We are able to overpay by any amount meaning we can pay off the mortgage earlier and less interest.

pedders

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Amazing service

Great mortgage rates and helpful staff who make the process of applying for a mortgage so straight forward

Tracey

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excellent customer service

fabulous staff who know what they are talking about and very quick responses to all enquiries

Jackie ONeill

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First Direct Awesome

fantastic mortgage and savings advice pre and post account set-up. So accessible, friendly, professional and informative, takes the stress out of banking

Jackie ONeill

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Mortgage

Convoluted application process.

Muncher

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Putting customers first

Service is always outstanding with First Direct - every time I call they are only helpful. Never had a problem with their service.

Wills

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Excellent Customer Service

I love this company and we have our mortgage, credit cards and saving account with them. Rates are competitive but what stands out is the customer service which is extremely efficient and best I have ever received.

Jackie ONeill

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Excellent service and quick turn around

Recently remortgaged with first direct. Brilliant customer service

NoreenAkhtar

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Customer Service Awesome

Best bank I have ever dealt with for customer service, brilliant responses every time

Jackie ONeill

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First Class Customer Service and Great Rate too!

I bank with First Direct and when looking for my first mortgage last year I did my research. I scoured the internet, got quotes from a broker and spent a lot of time looking around.....only to find that my bank had the best rate, fixed for longer than...

I bank with First Direct and when looking for my first mortgage last year I did my research. I scoured the internet, got quotes from a broker and spent a lot of time looking around.....only to find that my bank had the best rate, fixed for longer than anyone else and they were great to work with during the entire process. Cannot recommend them highly enough.

htsteynor@gmail.com

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Top class service

First time buyer mortgage for me and my fiancé went smoothly from start to finish

James Graham

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Excellent bank

Fantastic customer service, and simple to use

CADykins

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Easy

I have a current account and savings account with first direct so already knew how trustworthy and personable the staff are. The mortgage staff calĺed me when they said they would, made all the information easy to understand and generally made the ...

I have a current account and savings account with first direct so already knew how trustworthy and personable the staff are. The mortgage staff calĺed me when they said they would, made all the information easy to understand and generally made the whole experience easy and painless.

Caroline Hart

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Brilliant Customer Service

From the start of our mortgage 18 months ago to present 1st Direct customer service has been excellent, so much so we also have a current account and savings account with them. Best bank I have ever had.

Jackie ONeill

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Fixed mortgage

We fixed our mortgage this year and couldn't fault the customer service.

Sarah prescott

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The best rates

Halifax was by far the best mortgage rate we could find for a fixed rate mortgage. We've had excellent customer service so far. Would definitely recommend.

Jolene Thorpe

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Great customer service

I've been with FD for 6 years now and have gladly received high quality customer service whenever I've been in touch with them. I like that you get to speak to a person right away and don't have to go through a maze of automated systems.

Fiona B

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