first direct Fixed Rate Mortgage Reviews

First Direct mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of First Direct mor...
READ MOREFirst Direct mortgage reviews can help you to find out what other Smart Money People have to say about what could be your biggest ever financial purchase. Smart Money People was established in 2014 to help provide an independent source of First Direct mortgage reviews. You write your mortgage reviews here to help other people find the best mortgage providers. Together, we can make financial services work better for everyone.
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Your Fixed Rate Mortgage Reviews
34 reviews
Great product with low rates
Very flexible - I can make unlimited overpayments which immediately reduces my capital and consequently my interest.
Reviewed on 14th February 2022Glen McCarty![]()
Mortgage and home improvements
Both remortgaging and borrowing for home improvements, I found First Direct had the best deals, they were so easy, professional, helpful and friendly to deal with. It was like talking to a friend who anted to do right by you, yet at the same time not push Read more
Both remortgaging and borrowing for home improvements, I found First Direct had the best deals, they were so easy, professional, helpful and friendly to deal with. It was like talking to a friend who anted to do right by you, yet at the same time not pushy at all ( which I hate with a passion). I have recommended to friends and family alike with positive outcomes.
Reviewed on 14th June 2021Louise Dalgarno![]()
Great service and product, again!
Love First Direct, easy to deal with - great attitude, focus and efficiency. Felt the 5 year fixed rate mortgage identified through the engagement process was perfect for me as it offers peace of mind knowing my monthly payment at an very competitive rate Read more
Love First Direct, easy to deal with - great attitude, focus and efficiency. Felt the 5 year fixed rate mortgage identified through the engagement process was perfect for me as it offers peace of mind knowing my monthly payment at an very competitive rate of interest. Thanks again to First Direct. I would thoroughly recommend them.
Reviewed on 28th April 2020Mark![]()
fantastic customer service
respond so quickly and effectively to all our queries. as well as having our mortgage with them we also have our current accound and savings, so handy to have all in one bank and great rates. Love this bank.
Reviewed on 27th April 2020Jackie ONeill![]()
Great service great deals
Love that the deals are always fair and the service friendly and fast
Reviewed on 9th February 2020Carolyn Ellston![]()
Flexible approach
We are able to overpay by any amount meaning we can pay off the mortgage earlier and less interest.
Reviewed on 5th February 2020pedders![]()
Amazing service
Great mortgage rates and helpful staff who make the process of applying for a mortgage so straight forward
Reviewed on 19th January 2020Tracey![]()
excellent customer service
fabulous staff who know what they are talking about and very quick responses to all enquiries
Reviewed on 13th September 2019Jackie ONeill![]()
First Direct Awesome
fantastic mortgage and savings advice pre and post account set-up. So accessible, friendly, professional and informative, takes the stress out of banking
Reviewed on 28th April 2019Jackie ONeill![]()
Mortgage
Convoluted application process.
Reviewed on 30th January 2019Muncher![]()
Putting customers first
Service is always outstanding with First Direct - every time I call they are only helpful. Never had a problem with their service.
Reviewed on 23rd November 2018Wills![]()
Excellent Customer Service
I love this company and we have our mortgage, credit cards and saving account with them. Rates are competitive but what stands out is the customer service which is extremely efficient and best I have ever received.
Reviewed on 8th November 2018Jackie ONeill![]()
Excellent service and quick turn around
Recently remortgaged with first direct. Brilliant customer service
Reviewed on 26th May 2018NoreenAkhtar![]()
Customer Service Awesome
Best bank I have ever dealt with for customer service, brilliant responses every time
Reviewed on 4th April 2018Jackie ONeill![]()
First Class Customer Service and Great Rate too!
I bank with First Direct and when looking for my first mortgage last year I did my research. I scoured the internet, got quotes from a broker and spent a lot of time looking around.....only to find that my bank had the best rate, fixed for longer than any Read more
I bank with First Direct and when looking for my first mortgage last year I did my research. I scoured the internet, got quotes from a broker and spent a lot of time looking around.....only to find that my bank had the best rate, fixed for longer than anyone else and they were great to work with during the entire process. Cannot recommend them highly enough.
Reviewed on 9th February 2018htsteynor@gmail.com![]()
Top class service
First time buyer mortgage for me and my fiancé went smoothly from start to finish
Reviewed on 20th January 2018James Graham![]()
Excellent bank
Fantastic customer service, and simple to use
Reviewed on 15th January 2018CADykins![]()
Easy
I have a current account and savings account with first direct so already knew how trustworthy and personable the staff are. The mortgage staff calĺed me when they said they would, made all the information easy to understand and generally made the whole e Read more
I have a current account and savings account with first direct so already knew how trustworthy and personable the staff are. The mortgage staff calĺed me when they said they would, made all the information easy to understand and generally made the whole experience easy and painless.
Reviewed on 30th November 2017Caroline Hart![]()
Brilliant Customer Service
From the start of our mortgage 18 months ago to present 1st Direct customer service has been excellent, so much so we also have a current account and savings account with them. Best bank I have ever had.
Reviewed on 7th November 2017Jackie ONeill![]()
Fixed mortgage
We fixed our mortgage this year and couldn't fault the customer service.
Reviewed on 3rd November 2017Sarah prescott![]()
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