Smart Money People Logo

first direct: Fixed Rate Mortgage reviews

4.55
Based on 42 reviews, last reviewed 18th Apr 2024
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
2%
See only 3 star reviews
2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
10%

Latest highest rating:

5

Top bank First direct came up the best deal on comparison site. I already have a current account with First Direct and have never had any problems, always able... Read more Reviewed on: 18th April 2024
Kerry 's avatar
Kerry

Latest lowest rating:

1

Worst experience getting a mortgage Took months and months to sort out mortgage as none of the advisors seemed to be consistent. Called up to see if they were waiting for any info from ... Read more Reviewed on: 11th April 2023
Smith Emma's avatar
Smith Emma

About the Fixed Rate Mortgage

Banking services provider, First Direct, is a division of HSBC. First Direct offers a variety of financial products and services, including a range of mortgage products. A fixed rate mortgage has a set interest rate for a certain period, usually between two and five years, but sometimes up to ten. Don’t hesitate to speak with the lender or an independent advisor if you need help understanding your mortgage options.

Finding the right mortgage can be difficult with so many on the market. We collect First Direct fixed rate mortgage reviews to give you the insight needed to make an informed decision. Be confident in your new mortgage by reading genuine customer reviews.

Find out why homeowners chose First Direct’s fixed rate mortgage and read about the main pros and cons they’ve experienced so far. Learn more about the application process and how supportive the lender was throughout. Read about genuine experiences with the customer service team to find out how well First Direct handles its customers issues. All of this and more can be found in our First Direct fixed rate mortgage reviews.

If you took out First Direct’s fixed rate mortgage, write an honest review on Smart Money People. Why did you choose this mortgage and have you been satisfied so far? How supportive has First Direct been from start to finish? What are the main pros and cons you’ve experienced? Has the lender kept you up to date with any important mortgage news or changes? Whether good or bad, write a First Direct fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

Review first direct: Fixed Rate Mortgage now

Help others make smarter decisions by sharing your own experience. Write a review

first direct Fixed Rate Mortgage reviews (42)

Top bank

5
First direct came up the best deal on comparison site. I already have a current account with First Direct and have never had any problems, always able to get in touch when required and quickly. This was the first time i have taken on a remortgage myself as i have always went through a broker. It was really simple, i got my AIP, i then had a call with my mortgage advisor and we went through what i was looking for and what suited me best. Advisor was friendly and happy to go into any in further detail that i may not have grasped initially. The remortgage went very smooth, i cant believe how quick it all was and the best thing again is being able to speak to someone within a matter of minutes, whereas my last provider had just changed and trying to get through to them took 1hr 34 mins. Not what i need when i am busy Reviewed on: 18th April 2024
Kerry 's avatar
Kerry

Great mortgage company with competitive rates and ex...

5
Great mortgage company with competitive rates and excellent customer service Reviewed on: 5th April 2024
Ninvestor's avatar
Ninvestor

Best bank - best mortgages

5
Easy to setup with real people who pick up fast. very competitive rates for good LTV and no overpayment charges if you want to massively overpay. Reviewed on: 31st May 2023
Trickyrick's avatar
Trickyrick

Worst experience getting a mortgage

1
Took months and months to sort out mortgage as none of the advisors seemed to be consistent. Called up to see if they were waiting for any info from us, told no. Then mortgage delayed because they hadn't sent us the correct forms to complete and send back. My advice would be go to a high street lender when you get advisors who know what is going on and are keeping on top of proceedings. Reviewed on: 11th April 2023
Smith Emma's avatar
Smith Emma

Do you have a different first direct product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

first direct has a range of products available. Check the ratings of each product to find the right one for you. View all products