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Smith Emma

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Review of the first direct, Fixed Rate Mortgage:

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Worst experience getting a mortgage

Took months and months to sort out mortgage as none of the advisors seemed to be consistent. Called up to see if they were waiting for any info from us, told no. Then mortgage delayed because they hadn't sent us the correct forms to complete and send back. My advice would be go to a high street lender when you get advisors who know what is going on and are keeping on top of proceedings. Reviewed on: 11th April 2023

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