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first direct: Tracker Rate Mortgage reviews

4.87
Based on 7 reviews, last reviewed 12th Jan 2022
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Latest highest rating:

5

Fabulous First Direct excellent customer service, fabulous business model for all banks Reviewed on: 12th January 2022
Jackie ONeill's avatar
Jackie ONeill

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

First Direct is a division of HSBC, offering a range of banking services and financial products. A tracker mortgage will usually follow the current interest rate closely, often charging you a rate that’s slightly higher. It’s important to understand the Ts and Cs and interest rate of a mortgage. Don’t be afraid to speak with the lender or an independent advisor if you have any questions.

Buying a home might be the biggest investment you ever make. Therefore it’s
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first direct Tracker Rate Mortgage reviews (7)

Fabulous First Direct

5
excellent customer service, fabulous business model for all banks Reviewed on: 12th January 2022

Excellent service

5
First Direct have always been brilliant. They always go the extra mile. Reviewed on: 6th June 2020

all good

4
hassle free and competitive easy to set up Reviewed on: 22nd November 2019

Love my offset mortgage

5
With savings interest rates so low, great to save on mortgage interest instead Reviewed on: 10th February 2018

Down to Earth

5
Exceptional to deal with, very practical. I had a personal situation when i was unable to pay for many months (Accident) when i had the mortgage and they were very down to earth and helpful, i would have been in deep trouble otherwise, i suspect many other banks would have foreclosed. Reviewed on: 29th June 2017

The bank that goes the extra mile

5
A bank who genuinely cares about the standard of customer service they provide, customer's needs and treating customers as equals. A brilliant bank with a new approach and innovative way of handling customer's accounts and subsequent requests, enquires and queries. The best out there! Reviewed on: 7th May 2017

have been really happy with our mortgage with first direct

5
feel like we can trust them. Haven't had any problems or issues with them. Reviewed on: 6th February 2017

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