Fabulous First Direct

excellent customer service, fabulous business model for all banks

Reviewed on 12th January 2022

Jackie ONeill

Excellent service

First Direct have always been brilliant. They always go the extra mile.

Reviewed on 6th June 2020

Jackie Skinner

all good

hassle free and competitive easy to set up

Reviewed on 22nd November 2019

mudcat

Love my offset mortgage

With savings interest rates so low, great to save on mortgage interest instead

Reviewed on 10th February 2018

Tracy Sheldon

Down to Earth

Exceptional to deal with, very practical. I had a personal situation when i was unable to pay for many months (Accident) when i had the mortgage and they were very down to earth and helpful, i would have been in deep trouble otherwise, i suspect many ot Read more

Exceptional to deal with, very practical.
I had a personal situation when i was unable to pay for many months (Accident) when i had the mortgage and they were very down to earth and helpful, i would have been in deep trouble otherwise, i suspect many other banks would have foreclosed.

Reviewed on 29th June 2017

Jared Lancaster

The bank that goes the extra mile

A bank who genuinely cares about the standard of customer service they provide, customer's needs and treating customers as equals. A brilliant bank with a new approach and innovative way of handling customer's accounts and subsequent requests, enquires an Read more

A bank who genuinely cares about the standard of customer service they provide, customer's needs and treating customers as equals. A brilliant bank with a new approach and innovative way of handling customer's accounts and subsequent requests, enquires and queries. The best out there!

Reviewed on 7th May 2017

Annie Hall

have been really happy with our mortgage with first direct

feel like we can trust them. Haven't had any problems or issues with them.

Reviewed on 6th February 2017

Rebecca Beesley