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first direct Regular Saver Account Reviews

Ratings based on 72 reviews Last review 3 months ago

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money...

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First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Your Regular Saver Account Reviews (72)

19th January 2020

Bank that is losing its way

I have been a first direct customer for 30 years and it led the way in telephone banking for all this time. But the era of telephone banking is ending and FD hasn’t kept up with digital banking. Its app is mediocre, clunky to use and just not up t...

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I have been a first direct customer for 30 years and it led the way in telephone banking for all this time. But the era of telephone banking is ending and FD hasn’t kept up with digital banking. Its app is mediocre, clunky to use and just not up there with banks such as Starling.

Their strength is still their people on the phones but when I rang up a few weeks ago to set up standing order I was asked did I know I could do this on-line. I replied yes and was then asked “would you like me to show you how to do it?” I replied “No, this is why I am ringing you”.

After that and the significant reduction in their interest rate for the regular saver account, I switched my main account to Starling and my regular saver to Kent Reliance.

FD are still a good Bank but ate no longer the best. They need to provide the same cutting edge banking they did in the 80s and 90s and that is being leaders in digital banking.

2nd October 2019

Excellent Customer Service

I switched to First Direct a few years ago and I must say I have received fantastic customer service on every occasion that I have contacted them. I have recommended First Direct to family and friends however, my only issue is that as they don't have...

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I switched to First Direct a few years ago and I must say I have received fantastic customer service on every occasion that I have contacted them. I have recommended First Direct to family and friends however, my only issue is that as they don't have an actual site they may not be able to provide all the services one may receive from other financial institutions (for e.g. I made enquiries about opening an Executor's Account but they don't provide this service). I will continue to bank with First Direct as I am generally happy with their overall service.

8th November 2018

Great Interest Rate

I switched my current account to FD around a year ago, and as part of the deal, you get a linked regular saver account. You can save up to £300 a month on a date of your choice, and you get a whopping 5% interest. It's a fixed 12 month deal, but you ...

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I switched my current account to FD around a year ago, and as part of the deal, you get a linked regular saver account. You can save up to £300 a month on a date of your choice, and you get a whopping 5% interest. It's a fixed 12 month deal, but you can open another and start again after the 12 months. The current account is great, and the regular saver account is the cherry on the cake!

29th June 2018

Very good rate with Regular Saver account

I cannot praise First Direct enough. They answer the phone quickly and are always knowledgeable and professional. The 5% rate on the Regular Saver account beats many others hands down and their website is easy to use. So glad I switched from a...

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I cannot praise First Direct enough. They answer the phone quickly and are always knowledgeable and professional. The 5% rate on the Regular Saver account beats many others hands down and their website is easy to use. So glad I switched from a competitor.

29th June 2018

Very good rate with Regular Saver account

I cannot praise First Direct enough. They answer the phone quickly and are always knowledgeable and professional. The 5% rate on the Regular Saver account beats many others hands down and their website is easy to use. So glad I switched from a...

Read more

I cannot praise First Direct enough. They answer the phone quickly and are always knowledgeable and professional. The 5% rate on the Regular Saver account beats many others hands down and their website is easy to use. So glad I switched from a competitor.

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