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first direct: Regular Saver Account reviews

4.84
Based on 139 reviews, last reviewed 27th Jan 2026
600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
2%
2 star
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Quick, easy and offering a good return Taking out a regular savings account is quick and easy. The return is over market rates. Reviewed on: 27th January 2026
Grant G's avatar
Grant G

Latest lowest rating:

1

Lack of customer service I switched to First Direct fulfilled all the requirements and received the switch reward. I opened the 7% saver account and began saving £300 every mo... Read more Reviewed on: 2nd May 2024
David's avatar
David

About this product

First Direct savings reviews can help you to find out more about life at First Direct. How easy is it to contact First Direct? And how friendly are they? Our First Direct savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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first direct Regular Saver Account reviews (139)

Quick, easy and offering a good return

5
Taking out a regular savings account is quick and easy. The return is over market rates. Reviewed on: 27th January 2026

A happy customer for many years

5
Having been a customer for many many years I have always received an excellent level of customer service from them, whether it is online or over the phone. Their products are easily accessible and their savings rate is amazing Reviewed on: 23rd January 2026

very helpful staff

5
very helpful staff , easy to deal with , app very good Reviewed on: 23rd January 2026

Fabulous service and interest rste

5
Fabulous service and interest rste Reviewed on: 22nd January 2026

First Direct - 35 years of excellence.

5
Every single time I've phoned First Direct, and I've been with them for 35 years the employees has been, polite, friendly and professional. I genuinely can't fault them. Whoever it is has been exceptional. Reviewed on: 22nd January 2026

First is foremost

5
Good communication. Ease of use. Reviewed on: 22nd January 2026

Standard regular saver with a good interest rate.

4
Standard regular saver with a good interest rate. Reviewed on: 20th April 2025

Great interest rates, fantastic customer service.

5
Great interest rates, fantastic customer service. Couldn't get better. Reviewed on: 2nd April 2025

Happy Customer

5
I'm a very happy customer overall but I especially love the Regular Saver account. This is my third year of using this option. I don't miss the amount that goes out into it every month and the interest gained is a welcome bonus on fruition Reviewed on: 2nd April 2025

I take part in banking bribes but have stopped simpl...

5
I take part in banking bribes but have stopped simply because having had a First Direct account many years ago, I actually found them efficient, offering the best interest accounts and more as against the banks that I regularly moved to. I’m staying with them now until such time I feel it’s time to move, but I don’t think that will ever happen. Reviewed on: 2nd April 2025

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