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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.90 (4164 reviews)

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4.90

Based on 4,164 reviews, last reviewed 14th Oct 2026

15% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good experience in Edinburgh today. Very good experience in Edinburgh today. Kaia was very helpful. Reviewed on: 14th October 2026

Verified source

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (4164)

Very good experience in Edinburgh today.

Very good experience in Edinburgh today. Kaia was very helpful. Reviewed on: 14th October 2026

Problem quickly fixed

I managed to lock myself out of my account - easily sorted when I called the helpline, waited a minute, and had it all sorted in no time by Katie, who was friendly and professional. Reviewed on: 14th October 2026

I was greeted by Abbie today in Galashiels branch.

I was greeted by Abbie today in Galashiels branch. She was very helpful and took time to explain the current savings rates on offer. Reviewed on: 13th October 2026

Good customer service

Good customer service. It's great to be able to talk to an actual person at the building society - some transactions really are easier to do face-to-face than online. Reviewed on: 13th October 2026

Inverness Branch Staff - Brilliant

Staff in the Inverness branch are always so friendly and go above and beyond to help. Reviewed on: 13th October 2026

Sophie helped me this morning with all my queries ab...

Sophie helped me this morning with all my queries about my account and transfers. Polite and knowledgeable Reviewed on: 13th October 2026

Received EXCELLENT service today from Katie at the T...

Received EXCELLENT service today from Katie at the Troon branch who was very clear and polite. Also I didn't have to wait 20+ mins. like with many other company's. Reviewed on: 13th October 2026

Telephone Enquiry re Savings Account

Katie McKnight was friendly, approachable and very helpful. Reviewed on: 13th October 2026

Lovely service from June today at the counter

Lovely service from June today at the counter Reviewed on: 13th October 2026

Got everything I asked for today the staff were grea...

Got everything I asked for today the staff were great no concerns on my end Reviewed on: 12th October 2026

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