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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3081 reviews)

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4.89

Based on 3,081 reviews, last reviewed 7th Feb 2026

48% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service and very knowledgeable person. Excellent service and very knowledgeable person. Reviewed on: 7th February 2026

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Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3081)

Excellent service and very knowledgeable person.

Excellent service and very knowledgeable person. Reviewed on: 7th February 2026

Great Staff - Great Service

In branch to discuss my savings. Loraine was her usual pleasant, professional and helpful self. Reviewed on: 6th February 2026

Handy local office to manage my savings in Troon.

Handy local office to manage my savings in Troon. Reviewed on: 6th February 2026

Shannan was very thorough

Shannan was very thorough, I really enjoyed my visit to SBS Reviewed on: 6th February 2026

Gerard was very polite, courteous and efficient in a...

Gerard was very polite, courteous and efficient in all aspects of our Customer Services experience.This applies to all our visits to the Glasgow branch the standard of Customer Service experience is a very high standard.Thank you to Gerard and the rest of the team. Reviewed on: 6th February 2026

great service from the team as always, thanks Gerard

great service from the team as always, thanks Gerard Reviewed on: 6th February 2026

Good experiences with Sbs

I had a good experience with Sbs. The setup was easy and they had some good to hear security checks when I set up my ISA. Ending correspondence was prompt and when I missed it they followed up with an informative courtesy call and email. I spoke to a Katie McKnight who was very helpful at giving the facts and offered an informative overview of proper numbers and services, very helpful for me Reviewed on: 5th February 2026

Went into Inverness branch to open another account.

Went into Inverness branch to open another account. So helpful an knowledgeable Reviewed on: 5th February 2026

I had an excellent experience with Amy and her team...

I had an excellent experience with Amy and her team at the Scottish Building Society. Opening my account was completely hassle-free, and the whole process was handled with professionalism and genuine care. What really stood out was being invited to informative events that helped me clearly understand the products they offer. It’s refreshing to receive such personal, proactive service — I would highly recommend Amy and her team. Reviewed on: 5th February 2026

Service with a smile!

The team in Troon always provide a wonderful and easy experience in branch. Reviewed on: 5th February 2026

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