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29th August 2020
Inverness branch review
Friendly, approachable, helpful - a pleasure to deal with
Your Savings Reviews (76)
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25th August 2020
Inverness branch review
Independent and mutual. Competitive interest rates
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21st August 2020
Savings review
How easy everything was. They really went above and beyond for me
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19th August 2020
Glasgow branch review
Scottish Building Society staff are always very pleasant to deal with, very knowledgeable and very efficient
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17th August 2020
Inverness branch review
I have found with other banks, accounts can be opened online. It seemed unusual to have to send personal items through the post.
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9th August 2020
Savings review
The automatic renewal of regular saver is excellent. For 10/10 I would want interest access,but for a paper based account I could not rate you more highly
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9th August 2020
Savings review
I miss the Saturday morning openings. Keep branches open. Less online banking
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7th August 2020
Galashiels branch review
Straight forward 2 page application form (others have required up to 7 pages!). Timely response. Polite and knowledgeable telephone support
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7th August 2020
Savings review
Very helpful and friendly staff. Good communication in clear language and sent in good time
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5th August 2020
Edinburgh branch review
Like the fact it's Scottish, but would like to see more support for Scottish nation. I like passbooks. Would like more interest banking availability too
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5th August 2020
Savings review
When applying to set up my fixed rate savings account, I found the process easy to access and Shirley was very helpful on the phone
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3rd August 2020
Troon branch review
Would score top marks all round except I still haven't had my ID sent back (original items: council tax bill 20/21 and HMRC notice of coding 20/21)
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1st August 2020
Savings review
Excellent service every time. Maybe improve your savings rates?
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29th July 2020
Galashiels branch review
Great customer service. Very helpful and courteous, everything you would expect from such a company
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28th July 2020
Inverness branch review
Still able to do a paper application through the post
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27th July 2020
Galashiels branch review
Very friendly and helpful assistant. Always made to feel welcome. On the high street so easily accessed
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24th July 2020
Inverness branch review
The practice of opening a new account is very old fashioned - it is so easy to open one on the internet these days. Having to provide documentary evidence is also outdated, as is having a passbook. We have a lot of fixed term investments and no-one...
Read moreThe practice of opening a new account is very old fashioned - it is so easy to open one on the internet these days. Having to provide documentary evidence is also outdated, as is having a passbook. We have a lot of fixed term investments and no-one operates like that these days.
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