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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3927 reviews)

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4.91

Based on 3,926 reviews, last reviewed 14th Aug 2026

16% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent Customer Service I was having issues logging on to the new online system. I spoke to June who was able to guide me through the process. It was good to be able to speak... Read more Reviewed on: 14th August 2026

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3927)

Very helpful and patient with me, I am seventy odd a...

Very helpful and patient with me, I am seventy odd and June walked me through every stage of my problem to achieve an excellent outcome, spoke very clearly and obviously knew her job. Reviewed on: 15th August 2026

Excellent Customer Service

I was having issues logging on to the new online system. I spoke to June who was able to guide me through the process. It was good to be able to speak to a real person rather than having to type messages or deal with a bot. Excellent customer service. Thanks June. Reviewed on: 14th August 2026

On-line Registration

Thank you to June in Edinburgh for being very professional in assisting me with my online issue Reviewed on: 14th August 2026

Great service from Shirley at the inverness branch.

Great service from Shirley at the inverness branch. Reviewed on: 14th August 2026

Rachel & Gerard were both very helpful in solving my...

Rachel & Gerard were both very helpful in solving my problem. I am very grateful to them for all their help. Reviewed on: 14th August 2026

Issues logging in

I have been trying to get logged into your app since July. I came into the branch today and Kaia sorted this within 5 minutes. So so pleased with this and a big thank you to her. Reviewed on: 14th August 2026

Outstanding customer service again

Outstanding customer service again from Scottish Building Society. Rachel Speedie provided excellent customer care in dealing with my query. Reviewed on: 14th August 2026

Solving on line account issue

I phoned the customer services line for assistance with resolving an issue with setting up my on line account and Maxine was excellent in resolving the problem Reviewed on: 13th August 2026

Interest statements

I received great service from Kaia today when enquiring about my interest statements. She was very friendly and polite. Reviewed on: 13th August 2026

Very helpful.

Very helpful. Took plenty of time with me, not rushed and very patient and pleasant. I have always found SBS to be like this Reviewed on: 13th August 2026

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