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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2742 reviews)

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4.88

Based on 2,742 reviews, last reviewed 3rd Oct 2025

46% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great service from Audrey Audrey was really helpful on the phone today and provided clear advice. Great local service from SBS and would highly recommend using the Building Soc... Read more Reviewed on: 3rd October 2025

Latest lowest rating:

1

Shirley was Excellent Lack of local branches or agents. Extreme lack of correspondence about savings account and no yearly updates on balance and interest. Reviewed on: 27th June 2025

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (2742)

Great service from Audrey

Audrey was really helpful on the phone today and provided clear advice. Great local service from SBS and would highly recommend using the Building Society given their commitment to high quality customer service. Reviewed on: 3rd October 2025

Professional, knowledgeable and friendly

Katie helped me tidy up accounts and financial loose ends. She was extremely helpful and knowledgeable on what had became a very daunting situation, very grateful for her professionalism and assistance Reviewed on: 2nd October 2025

Helpful & knowledgeable

Dealt with Sophie whilst setting up a Regular Saver. Straightforward & helpfully assisted. Reviewed on: 1st October 2025

5 star service at Troon branch

I recently opened a new regular saver at Troon branch and the people working there have been professional and very friendly. It took only a couple of minutes and I saw some genuine enthusiasm from people clearly proud to be there. A nice experience Reviewed on: 1st October 2025

Easy, Helpful, Professional

Moving house, SBS is easy and everything done in one visit. Staff very helpful and professional. Reviewed on: 26th September 2025

Fab - efficient courteous helpful.

Very efficient, courteous staff, email, phone. Reviewed on: 26th September 2025

Scottish, Friendly, Efficient

Phone queries answered by SBS staff so I get a Satisfactory answer/explanation. Friendly, approachable staff. Reviewed on: 26th September 2025

Professional, Patient, Knowledgeable

The Staff who without exception are professional, kind and patient. It's a lovely atmophere. A nice place. Reviewed on: 26th September 2025

Helpful , Efficient, Frinedly

Helpful staff in Troon Branch like a breath af fresh air compared to most other banks I' m dealing deal ing with after death of my father. Reviewed on: 26th September 2025

Compassionate, Kind, Caring

Am closing accounts due to illness and preparing for my husband's future. I was treated with great empathy by Lora. Reviewed on: 26th September 2025

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