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Scottish Building Society: Savings reviews

View other Scottish Building Society products
4.91
Based on 4,298 reviews, last reviewed 3rd Nov 2026
7% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Well done Shirley at Inverness branch. My query by phone was brilliantly dealt with by Shirley at Inverness Branch. It makes such a difference to have such a clear-spoken person on the oth... Read more Reviewed on: 3rd November 2026
Heather P's avatar
Heather P

Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (4298)

Well done Shirley at Inverness branch.

5
My query by phone was brilliantly dealt with by Shirley at Inverness Branch. It makes such a difference to have such a clear-spoken person on the other end of the phone, especially when one is older. She provided exactly what I wanted and will follow up by post. Full marks to Scottish Building Society. Reviewed on: 3rd November 2026
Heather P's avatar
Heather P

Very good customer service whenever I need to phone in.

5
Very good customer service whenever I need to phone in. Today June in Edinburgh was so helpful with my queries on interest in going into my account Reviewed on: 3rd November 2026

Contacted SBS today & spoke to a lovely lady called...

5
Contacted SBS today & spoke to a lovely lady called Audrey Smith, I was looking for some advise & she was very helpfull & knowlegeble & I founf her advise to be very helpfull. Reviewed on: 3rd November 2026
Dennis O's avatar
Dennis O

Helped by June to get applications posted instead of...

5
Helped by June to get applications posted instead of having to come into branch. Also let me know rates available to me Reviewed on: 3rd November 2026

Abbie was very efficient in helping me get set up on...

5
Abbie was very efficient in helping me get set up online. Reviewed on: 3rd November 2026

Good experience

5
Had a brilliant experience and most helpful lady Shirley from Inverness Reviewed on: 3rd November 2026

Had a brilliant experience and most helpful lady Shi...

5
Had a brilliant experience and most helpful lady Shirley from Inverness Reviewed on: 3rd November 2026

Had a brilliant experience and most helpful lady Shi...

5
Had a brilliant experience and most helpful lady Shirley from Inverness Reviewed on: 3rd November 2026

Quick and efficient service at the counter by Natalie.

5
Quick and efficient service at the counter by Natalie. Staff here are always pleasant Reviewed on: 3rd November 2026

Always good service from SBS

5
Always easy to contact SBS and a pleasure to speak to a person instead of an automated service. I needed to get back into my online accounts today and was assisted by Audrey Smith, who was both friendly and efficient. Many thanks. Reviewed on: 3rd November 2026
Kat S's avatar
Kat S

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