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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.91 (3686 reviews)

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4.91

Based on 3,686 reviews, last reviewed 3rd Jul 2026

39% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent service Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from ... Read more Reviewed on: 3rd July 2026

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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3686)

Excellent service

Popped into the Galashiels branch earlier in the week looking to open a new account. Lorraine advised me that increased rates would be available from Thursday. She gave me the application form and advised me I could hand it in later in the week. This is just another example of the excellent customer service I receive from my local branch and I appreciate the fact she didn't just let me sign up at the lower rate. Reviewed on: 3rd July 2026

Phone Query to Scottish Building Society

On 3rd July 2026 at c. 12.25, I phoned customer service, Scottish Building Society, and was put through almost at once to Katie McKnight at Troon; my query (interest for the past tax year on my account) was dealt with most efficiently and pleasantly by her. The whole call lasted under 5 minutes - a commendable achievement. Reviewed on: 3rd July 2026

Thanks lorraine in gala.

Thanks lorraine in gala..always helpfull all the ladies are lovely Reviewed on: 3rd July 2026

Many thanks to the ladies in Inverness, they make so...

Many thanks to the ladies in Inverness, they make sorting my finances so much easier Reviewed on: 3rd July 2026

Inverness Branch

Shirley in Inverness branch was very knowledgeable of the systems and helpful.Solved some issues for me today Reviewed on: 3rd July 2026

Staff review

Great service from Loraiine at Glasgow branch olso great service from Katie MC knight at their troon branch so pleasent sfaff Reviewed on: 3rd July 2026

Went into Glasgow branch today great service from Lo...

Went into Glasgow branch today great service from Loraine Reviewed on: 3rd July 2026

Cara was lovely to deal with today.

Cara was lovely to deal with today. Thank you Reviewed on: 3rd July 2026

I went in to Edinburgh as I need to transfer money.

I went in to Edinburgh as I need to transfer money. June did this for me, and I was very grateful to her for making sure I was happy to do such a big value transfer. Reassuring ti know they have my interests at heart Reviewed on: 3rd July 2026

I met with Abbie in Edinburgh Frederick St branch.

I met with Abbie in Edinburgh Frederick St branch. She was very pleasant, helpful and knowledgable and guided me through the steps I needed to take to get a better interest rate on my savings. I took application forms home but found I didn't understand some of the questions. I phoned Abbie and she talked me through what I needed to do. Thank you Abbie and well done. Reviewed on: 3rd July 2026

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