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Scottish Building Society: Savings reviews

4.90
Based on 4,107 reviews, last reviewed 23rd Sep 2026
25% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and very attentive staff, when I visited bra... Helpful and very attentive staff, when I visited branch to change isa to a fixed isa. Thank you Audrey Reviewed on: 23rd September 2026
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Latest lowest rating:

1

Edinburgh event I really enjoyed today’s event in Edinburgh . It was well organised and good to hear about inheritance tax and planning ahead for later life it’s def... Read more Reviewed on: 14th May 2026
Verified source

About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (4107)

Helpful and very attentive staff, when I visited bra...

5
Helpful and very attentive staff, when I visited branch to change isa to a fixed isa. Thank you Audrey Reviewed on: 23rd September 2026

Great, personal, service.

5
Great, personal, service. I needed help getting the new online system going and De Miller helped me out and sorted everything. Thanks! Reviewed on: 22nd September 2026

Friendly personal service from the team in Aberdeen

5
Friendly personal service from the team in Aberdeen Reviewed on: 22nd September 2026

savings account questions

5
Just called to discuss my savings accounts and was very happy with the prompt and cheerful response. The help provided was much appreciated and overall a pleasant experience . Compared to other banks the customer service is outstanding. Reviewed on: 22nd September 2026

Was served in Galashiels branch by Audrey who made m...

5
Was served in Galashiels branch by Audrey who made me feel very welcome. Great customer service as always. Reviewed on: 21st September 2026

Very helfull staff in your Edinburgh branch , alot o...

5
Very helfull staff in your Edinburgh branch , alot of team work was apparent the 2 ladies were extremely busy but speaking to all members which was lovely to see Reviewed on: 21st September 2026

Got my account funded no problem at all, holly was f...

5
Got my account funded no problem at all, holly was friensly and was supported by the manager , really chatty ladies Reviewed on: 21st September 2026

Good experience, helpful and knowledgeable staff, Sh...

5
Good experience, helpful and knowledgeable staff, Shirley has a good customer rapport. Reviewed on: 21st September 2026

I regularly attend the Aberdeen branch of SBS.

5
I regularly attend the Aberdeen branch of SBS. Sophie and Cara are always so helpful and pleasant. I really enjoy when I need to pop in Reviewed on: 21st September 2026

Online login.

5
Had a problem with online banking Lorraine sorted it out fully and got me back online Reviewed on: 21st September 2026

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