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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.9 (3377 reviews)

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4.90

Based on 3,373 reviews, last reviewed 16th Apr 2026

38% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

I spoke to Katie McNight at the Troon branch & Katie... I spoke to Katie McNight at the Troon branch & Katie couldn't have been more helpful. Very efficient service, knowledgeable too. Can't fault them for ... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3377)

Great Customer service

Loraine was very helpful and friendly when myself and husband were in opening ISA's today Reviewed on: 16th April 2026

My enquiry was professionally dealt with by a very p...

My enquiry was professionally dealt with by a very pleasant Shirley Mackenzie . All details were explained to me in a easy to understand way.. Reviewed on: 16th April 2026

ISA 2026/27

I had an appointment for an ISA which I managed to get within a few days. Reviewed on: 16th April 2026

Natalie was so very friendly on the counter today, t...

Natalie was so very friendly on the counter today, took the time to have a nice chat and help me with my savings Reviewed on: 16th April 2026

I spoke to Katie McNight at the Troon branch & Katie...

I spoke to Katie McNight at the Troon branch & Katie couldn't have been more helpful. Very efficient service, knowledgeable too. Can't fault them for products & service. Staying with them for another year. Reviewed on: 16th April 2026

Shirley and Natalie were very helpful this morning

Shirley and Natalie were very helpful this morning Reviewed on: 16th April 2026

Great fast customer service and knowledgeable staff

Great fast customer service and knowledgeable staff Reviewed on: 16th April 2026

Natalie was very quick and efficient

Natalie was very quick and efficient processing my withdrawal today. She is always very friendly and it is lovely to have such a nice face to face service Reviewed on: 15th April 2026

I have been having trouble registering my accounts o...

I have been having trouble registering my accounts online. tried and tried but just couldnt get it to work, However on my call earlier today Lorraine I got it sorted. Her patience and determination to help me was admirable and I hope that she is available in future should I have any issues. I was almost pulling whats left of my hair out111 Thanks again Lorrainne Reviewed on: 15th April 2026

Good product knowledge from Rachel

Good product knowledge from Rachel Reviewed on: 15th April 2026

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