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Scottish Building Society: Savings reviews

Name: Savings
Rating: 4.88 (3094 reviews)

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4.89

Based on 3,094 reviews, last reviewed 13th Feb 2026

42% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

ISA Maturity Reminder I recently overlooked my ISA maturity reminder. but the SBS member relationship team kept prompting me - 2 phone calls and an email (from Katie McKnig... Read more Reviewed on: 13th February 2026

Latest lowest rating:

1

Very poor communication and service to members Moving account after drop in interest rate. Delay in contact me on day of maturity so delay in receiving money. Then request copy of my bank statement... Read more Reviewed on: 4th February 2026

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About this product

Scottish Building Society have a wide range of savings accounts to choose from.

Scottish Building Society savings accounts include products with fixed or variable rates, limited or instant access and some can be opened with just £1.

Scottish Building Society’s savings reviews help you find out what it’s really like to be a customer. If you’ve used Scottish Building Society before, you can also leave a review and share your experience.

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Scottish Building Society Savings reviews (3094)

ISA Maturity Reminder

I recently overlooked my ISA maturity reminder. but the SBS member relationship team kept prompting me - 2 phone calls and an email (from Katie McKnight) - enabling me to transfer my matured ISA to a higher rate. Good follow up service, thank you. Reviewed on: 13th February 2026

Staff are polite, professional and helpful, taking t...

Staff are polite, professional and helpful, taking time with you when you visit. Reviewed on: 12th February 2026

Local and helpful.

Local and helpful. We have no other banking in Troon and this wonderful to have on our door step Reviewed on: 12th February 2026

Very nice atmosphere, kmowledgeable helpful staff wh...

Very nice atmosphere, kmowledgeable helpful staff when visited troon branch Reviewed on: 11th February 2026

I was looking to open an ISA for my wife

I was looking to open an ISA for my wife and was put through to a young lady called Rachel. She was very knowlegeable and explained everything in language I understood. She is sending me out the appropriate forms for creating an ISA for my wife. Reviewed on: 11th February 2026

Taking time to listen to what I need.

Staff ...Loraine...gave me time and listened to what I needed before she gave me details of what t Scottish Building Society could best offer. Reviewed on: 11th February 2026

Over several years with a savings account I have fou...

Over several years with a savings account I have found Scottish BS friendly and efficient with easy access to deposits and withdrawals.The local staff at Inverness are can do people with a very friendly approach to their customers. Natalie was my most recent cashier and provided excellent customer service. Reviewed on: 10th February 2026

Always friendly staff

I was served by friendly knowledgeable staff ( mudassar) always polite Reviewed on: 10th February 2026

Great service from Loraine as always

Great service from Loraine as always Reviewed on: 10th February 2026

Helpful and friendly

Very helpful and friendly staff, got what I needed to know. Reviewed on: 10th February 2026

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