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Chorley Building Society reviews

Chorley Building Society Logo
Rated Excellent • 4.85/5

Chorley Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,743 product reviews

Average score of 4.85/5
5 star
87%
4 star
11%
3 star
1%
2 star
0%
1 star
1%
Reviews for Chorley Building Society have trended positively over the past 90 days

Latest positive rating

4/5

Good customer service

Good customer service, well structure informative and details, well organised session call. good and honest people.

{"display":"L N","full_name":"L N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
L N 17th April 2025

Latest negative rating

1/5

It feels like personal service

I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my... I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appropriate deposits. Read more Read less

{"display":"Ron Mallinson","full_name":"Ron Mallinson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Ron Mallinson 5th March 2025
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About Chorley Building Society

Chorley Building Society is a small regional Building Society. They attribute their success to delivering simple and flexible financial products that are of benefit to their members and intermediaries, both on a regional and national basis.
Chorley Building Society is also engaged in numerous fund raising, community activities and provides support for various local charities and deserving causes within Lancashire.
Smart Money People is the place for Chorley and District Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Chorley Building Society at a glance

Reviews for Chorley Building Society

Showing 11 of 1743 company reviews • Last reviewed within 7 days

Good customer service

Mortgages • 17th April 2025

Good customer service, well structure informative and details, well organised session call. good and honest people.

{"display":"L N","full_name":"L N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
L N
Rated Good • 4/5
Read more product reviews

It is a traditional building society, with approacha...

Savings • 12th April 2025

It is a traditional building society, with approachable and easy accessible staff. Office within the local area with parking facilities. If there is a query... It is a traditional building society, with approachable and easy accessible staff. Office within the local area with parking facilities. If there is a query then they will phone up and talk to you in person. Read more Read less

{"display":"Marie C","full_name":"Marie C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Friendly, professional staff who care!

    Chorley Building Society staff are friendly, professional and helpful in their approach. I called them today about fixing a new rate and they were extremely... Chorley Building Society staff are friendly, professional and helpful in their approach. I called them today about fixing a new rate and they were extremely efficient in sorting everything out for me. I felt they went the extra mile in helping me to make an informed choice which has ultimately saved me money. Special shout out to Mark but have to say all the staff here seem 'human' and we are so glad we chose them for our mortgage. Read more Read less

    {"display":"Wendy","full_name":"Wendy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Wendy 9th April 2025
  • 5/5

    Customer service at its finest.

    Having struggled to login online I contacted your office and spoke with Tracey. What a credit to your company she is. Very helpful, super professional... Having struggled to login online I contacted your office and spoke with Tracey. What a credit to your company she is. Very helpful, super professional and knowledgeable. Unfortunately as I couldn’t find my account number I had to go to the branch. The staff there, namely Tracey, Morgan and George were brilliant. They couldn’t have been better and definitely gave a five star service and I will be recommending CBS in the future. Read more Read less

    {"display":"Steven ","full_name":"Steven ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Steven 31st March 2025
  • 5/5

    Prompt service and very helpful.

    Prompt service and very helpful. Good interest rates, easy access. Walk-in branch helps a lot

    {"display":"Kenny Brooks ","full_name":"Kenny Brooks ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kenny Brooks 29th March 2025
  • 4/5

    Opened online savings account with no problems

    Opened online savings account with no problems

    {"display":"Ed","full_name":"Ed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ed 25th March 2025
  • 5/5

    They are very helpfull and polite.

    They are very helpfull and polite. Nothing is to much trouble for them to help and give advice.

    {"display":"Mr Raymond Cookson","full_name":"Mr Raymond Cookson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good value, easy to deal with, great communication.

    Easy to communicate with even when there was a little error with the payment calculations. Very open. Good value. Would definitely use Chorley again.

    {"display":"David G","full_name":"David G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    David G 23rd March 2025
  • 5/5

    Terrific

    Everything so far is smooth and straight forward, easy to understand language is always given too. It’s a really good building society from my experience so far.

    {"display":"SH","full_name":"SH","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1118746.png"}}'s avatar
    Savings
    SH 22nd March 2025
  • 5/5

    In branch service review

    I have only dealt with you by phone and my experience was good because the person I dealt with spoke good, clear English and listened... I have only dealt with you by phone and my experience was good because the person I dealt with spoke good, clear English and listened to me and was helpful and acted immediately by emailing the form I required. My book was freturned requiring a signature for safety which I appreciated. Read more Read less

    Savings
    Verified source 21st March 2025
  • 5/5

    In branch service review

    Good interest rates and helpful staff.

    Savings
    Verified source 21st March 2025

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