I have used the same savings account for a few years and I asked if this was the best one for me with regards to... I have used the same savings account for a few years and I asked if this was the best one for me with regards to interest etc... was advised of a couple of options, and the lady I spoke to was very helpful. As I did not want to make an on the spot decision she kindly gave me printouts in order that I may peruse my options at my convenience. Was satisfied with my visit. Read more Read less

Excellent service and quick response to my request.

My application was a bit ore complicated than the standard but my Mortgage Advisor (Devon Park) demonstrated tenacity, perseverance and a real can do attitude.... My application was a bit ore complicated than the standard but my Mortgage Advisor (Devon Park) demonstrated tenacity, perseverance and a real can do attitude. The service I received was personal and very customer focused with a direct line and direct email address to Devon. Communication has been excellent and all with the same advisor so no having to repeat the circumstances. I would highly recommend the Chorley Building Society and specifically Devon Park. Read more Read less

We spoke to Devon, and unfortunately, I got the time wrong, but it was no trouble to her, and she rang back when we got home

Currently going through some financial struggles and had no disposable income available to pay mortgage. Chatted to Mark who was great at understanding, offered multiple... Currently going through some financial struggles and had no disposable income available to pay mortgage. Chatted to Mark who was great at understanding, offered multiple solutions and made a scary process much more bearable, so I personally appreciate that and the help offered. Read more Read less

Excellent customer service when opening a new savings account. The member of staff we dealt with gave very clear information and was super efficient in... Excellent customer service when opening a new savings account. The member of staff we dealt with gave very clear information and was super efficient in getting the account open. Thank you so much. Read more Read less

My experience with Mortgage Advisor Candice Fields who was very polite, professional and knowledgeable in explaining the various options and details for the Term Extension... My experience with Mortgage Advisor Candice Fields who was very polite, professional and knowledgeable in explaining the various options and details for the Term Extension of the Mortgage through every step of the way. Candice would always keep me udated throughout the application process, either by email or phone. I would most certainly highly recommend Candice and the Chorley Admin team for their excellent service. Kind regards, Rod. Read more Read less

We had an issue and rang the Society. The member of staff -Julie -listened, was very professional and resolved the issue for us. We were... We had an issue and rang the Society. The member of staff -Julie -listened, was very professional and resolved the issue for us. We were very happy with the service we received Read more Read less

High Street is a lovely branch and the staff are always so well turned out and approachable.