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Chorley Building Society reviews

Chorley Building Society Logo
Rated Excellent • 4.86/5

Chorley Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,747 product reviews

Average score of 4.86/5
5 star
87%
4 star
11%
3 star
1%
2 star
0%
1 star
1%
Reviews for Chorley Building Society have trended positively over the past 90 days

Latest positive rating

5/5

We have been with chorley for years and would never...

We have been with chorley for years and would never contemplate changing. Always the best service.

{"display":"Amanda g","full_name":"Amanda g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Amanda g 6th May 2025

Latest negative rating

1/5

It feels like personal service

I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my... I opened two accounts, one an ISA and the other not. I made a deposit to the wrong account. They telephoned me to establish my needs and made the appropriate deposits. Read more Read less

{"display":"Ron Mallinson","full_name":"Ron Mallinson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Ron Mallinson 5th March 2025
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About Chorley Building Society

Chorley Building Society is a small regional Building Society. They attribute their success to delivering simple and flexible financial products that are of benefit to their members and intermediaries, both on a regional and national basis.
Chorley Building Society is also engaged in numerous fund raising, community activities and provides support for various local charities and deserving causes within Lancashire.
Smart Money People is the place for Chorley and District Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Chorley Building Society at a glance

Reviews for Chorley Building Society

Showing 11 of 1747 company reviews • Last reviewed within 7 days

We have been with chorley for years and would never...

Mortgages • 6th May 2025

We have been with chorley for years and would never contemplate changing. Always the best service.

{"display":"Amanda g","full_name":"Amanda g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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I recently mortgage advice from Louise

Mortgages • 26th April 2025

I recently received mortgage advice from Louise at Chorley Building Society and couldn't be happier with the experience. Louise was exceptionally professional, taking the time... I recently received mortgage advice from Louise at Chorley Building Society and couldn't be happier with the experience. Louise was exceptionally professional, taking the time to explain everything clearly and thoroughly. She was approachable, knowledgeable, and genuinely helpful, making what could have been a stressful process feel smooth and straightforward. Her friendly and supportive manner gave me great confidence in making my decisions. I would highly recommend her services to anyone seeking expert mortgage advice. Read more Read less

{"display":"Paul P","full_name":"Paul P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Warm friendly and helpful welcome

    Greeted on both visits to set up a new Savings Account by very friendly and helpful members of the Staff at the Key House office.... Greeted on both visits to set up a new Savings Account by very friendly and helpful members of the Staff at the Key House office. Easily able to achieve what I set out to do. Read more Read less

    {"display":"David G","full_name":"David G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David G 25th April 2025
  • 5/5

    5 star Candice

    Candice is brilliant, credit to your business. very personable and friendly. also very knowledgeable.

    {"display":"steven t","full_name":"steven t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    steven t 22nd April 2025
  • 4/5

    Good customer service

    Good customer service, well structure informative and details, well organised session call. good and honest people.

    {"display":"L N","full_name":"L N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    L N 17th April 2025
  • 5/5

    It is a traditional building society, with approacha...

    It is a traditional building society, with approachable and easy accessible staff. Office within the local area with parking facilities. If there is a query... It is a traditional building society, with approachable and easy accessible staff. Office within the local area with parking facilities. If there is a query then they will phone up and talk to you in person. Read more Read less

    {"display":"Marie C","full_name":"Marie C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Marie C 12th April 2025
  • 5/5

    Friendly, professional staff who care!

    Chorley Building Society staff are friendly, professional and helpful in their approach. I called them today about fixing a new rate and they were extremely... Chorley Building Society staff are friendly, professional and helpful in their approach. I called them today about fixing a new rate and they were extremely efficient in sorting everything out for me. I felt they went the extra mile in helping me to make an informed choice which has ultimately saved me money. Special shout out to Mark but have to say all the staff here seem 'human' and we are so glad we chose them for our mortgage. Read more Read less

    {"display":"Wendy","full_name":"Wendy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Wendy 9th April 2025
  • 5/5

    Customer service at its finest.

    Having struggled to login online I contacted your office and spoke with Tracey. What a credit to your company she is. Very helpful, super professional... Having struggled to login online I contacted your office and spoke with Tracey. What a credit to your company she is. Very helpful, super professional and knowledgeable. Unfortunately as I couldn’t find my account number I had to go to the branch. The staff there, namely Tracey, Morgan and George were brilliant. They couldn’t have been better and definitely gave a five star service and I will be recommending CBS in the future. Read more Read less

    {"display":"Steven ","full_name":"Steven ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Steven 31st March 2025
  • 5/5

    Prompt service and very helpful.

    Prompt service and very helpful. Good interest rates, easy access. Walk-in branch helps a lot

    {"display":"Kenny Brooks ","full_name":"Kenny Brooks ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kenny Brooks 29th March 2025
  • 4/5

    Opened online savings account with no problems

    Opened online savings account with no problems

    {"display":"Ed","full_name":"Ed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ed 25th March 2025
  • 5/5

    They are very helpfull and polite.

    They are very helpfull and polite. Nothing is to much trouble for them to help and give advice.

    {"display":"Mr Raymond Cookson","full_name":"Mr Raymond Cookson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Chorley Building Society

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