Our mortgage advisor Mr Mark Rothwell was extremely helpful and very professional regarding every aspect of our mortgage. He was extremely polite and informative, and... Our mortgage advisor Mr Mark Rothwell was extremely helpful and very professional regarding every aspect of our mortgage. He was extremely polite and informative, and made the whole process less stressful. All future business, we would welcome Mr. Mark Rothwell to deal with it for us. Excellant service. Read more Read less

As always, excellent personal service. Dealing with Mutual Building Society’s is the way way forward, where you are very much treated as a person and... As always, excellent personal service. Dealing with Mutual Building Society’s is the way way forward, where you are very much treated as a person and not a number. A big thanks to Candice for all her assistance throughout Read more Read less

I struggled to log on recently, it all seemed so complicated at the time - but - I was help through the whole saga by... I struggled to log on recently, it all seemed so complicated at the time - but - I was help through the whole saga by a delightful young lady called Morgan who had the patience of a Saint...... I apologise for putting her through it all ...... Read more Read less

I've been with Chorley Building Society for 5 years now with my mortgage and I honestly can’t fault them. Every time my deal has come... I've been with Chorley Building Society for 5 years now with my mortgage and I honestly can’t fault them. Every time my deal has come up for renewal, they’ve been right there to support me and make the process smooth and stress-free. What really stands out is how easy they are to contact and talk to, something that’s becoming increasingly rare these days. Every interaction I’ve had has been friendly, helpful and professional. I’ve never felt silly asking questions and they’ve always taken the time to explain things clearly and without any pressure. At each renewal, they’ve gone the extra mile to scout out new deals or products that offer better benefits tailored to my situation. It’s that kind of proactive, personal service that makes such a difference. Truly faultless. I would absolutely use them again and wouldn’t hesitate to recommend Chorley Building Society to anyone looking for honest, friendly and reliable mortgage support. Read more Read less

I had thought of transferring part of my ISA to another provider to get a little more interest. What a mistake. 3 weeks of daily... I had thought of transferring part of my ISA to another provider to get a little more interest. What a mistake. 3 weeks of daily calls followed, every time someone different. I cancelled the transfer as they said I had omitted the name of the institution the money was coming from. The next day they sent a message saying the transfer was in process. I phoned again. They would sort it. I didn't trust so called the Chorley. One individual took charge of the problem and sorted it on the same day. Sticking with the Chorley with my money. Read more Read less

As always amazing customer service, thank you to Candice and Devon who have provided exceptional support and service. We have used CBS for a number... As always amazing customer service, thank you to Candice and Devon who have provided exceptional support and service. We have used CBS for a number of years and the service has always been excellent. Read more Read less

Although a non voting member of Chorley BS. I was please to receive your business review albeit from Roth. This demonstrates a willingness to keep... Although a non voting member of Chorley BS. I was please to receive your business review albeit from Roth. This demonstrates a willingness to keep non-members informed about all aspects of Corley BS activities, financial or otherwise. Read more Read less

Handy as I live in Leyland, friendly staff, very helpful with problems.

Mark Rothwell wasexcellent from start to finish , dealt with the whole thing exactly how i wanted