A very easy and pleasant experience

Tracey was very informative, friendly and very helpful & it’s really nice to have a building society in the high street

From start to finish, Ipswich - Suffolk BS team have been supportive, honest, clear, and respectful. They helped with any of our questions, and gave... From start to finish, Ipswich - Suffolk BS team have been supportive, honest, clear, and respectful. They helped with any of our questions, and gave clear descriptions of all processes along the way. For example: we wanted to make a couple of lump sum payments, they clearly explained the difference between reducing mortgage time and reducing the monthly payments - to save overall on interest based on our forecast situation. All departments seem to work well together, and understand their fields with overlap of knowledge (or at least were able to redirect us efficiently to a member who could help). Strongly recommend. We had a buy to let / holiday let mortgage. Read more Read less

Ruben really helpful. It makes a big difference.

Dropped by Woodbridge to open a child’s account. Easy to do and was met by perfect hospitality. Happy it’s local.

Efficient helpful service. Liked that I have an actual book, not all on line. Like that it is supporting Suffolk.

I had an appointment today at which I was dealt with in a prompt efficient friendly manner by a staff member who knew what she... I had an appointment today at which I was dealt with in a prompt efficient friendly manner by a staff member who knew what she was doing . I assume my request will be dealt with in a timely manner, but time will tell. Read more Read less

Practice surgery for Haverhill to write questions

The staff are helpful & friendly. I transferred my funds from my ISA account in a bank as the online system was not usable. The branch is easily accessible. Xxxxxxxxxxxxxxxxxxxxxxxxxxx