Everything was good, made welcome, no problems.

Very good experience, no improvement required.

I like having a local branch, I feel safe having face-to-face interactions. I feel my money is sage as it is not online.

Calm, polite and professional service.

I like the fact that I can talk face-to-face with a person.

I love that I can save money and it's not through online banking. It works better for me to save with SBS.

I cannot fault the customer service I received from SBS: they managed to fit me in at very short notice, were incredibly helpful and were... I cannot fault the customer service I received from SBS: they managed to fit me in at very short notice, were incredibly helpful and were able to set up my account that morning. I would not hesitate to recommend them to anyone. Read more Read less

We needed to borrow some additional money to finish the self-build that had been completed using a Suffolk/ Ipswich self-build loan. Stephen (Lye) was our... We needed to borrow some additional money to finish the self-build that had been completed using a Suffolk/ Ipswich self-build loan. Stephen (Lye) was our consultant, and did a first class, thoroughly professional job in taking us through the process, and explaining every stage comprehensively. Stephen was a credit to the company, and thoroughly recommended. Thanks, and congratulations. Read more Read less

Very friendly staff. Nice atmosphere.