I've only recently opened an account from the Woodbridge office. I was attracted by the compeitive rates (so far), it being a local financial service... I've only recently opened an account from the Woodbridge office. I was attracted by the compeitive rates (so far), it being a local financial service provider in my community, the ease of accessing the office given my location and the option to use the services online as I wish. The processes were as pain free as elsewhere. Read more Read less

Staff in Felixstowe were extremely helpful

Recently went into the Woodbridge Branch to open a new account. We were served by Benny who as usual, was extremely pleasant and helpful.

Jack was very professional, helpful and polite.

We made the appointment to arrange two ISA accounts, following a previous appointment, to open accounts for our grand children. We opened 3 accounts for... We made the appointment to arrange two ISA accounts, following a previous appointment, to open accounts for our grand children. We opened 3 accounts for them, and whilst there we asked about ISA’s, Jack was extremely helpful and gave us information we hadn’t known. This encouraged us to open ISA’s with you. At both appointments, Jack was extremely helpful and showed good knowledge regarding the accounts we were interested in. His help was much appreciated. We opened our other accounts with you in 2022 and have been really happy with the service we’ve received. We’ve found all your staff to be friendly and helpful. Read more Read less

Very happy in my dealings with Suffolk Building Society.

Excellent customer service, as always.

Given Tracey's help opened a new account further to my exisiting ones.

Efficient service, products/information made clear, knowledgeable.