Rachael was very helpful in explaining everything and helping us choose the right accounts for us.

Very helpful. Nice coffee, maybe a bacon roll would be nice :).

Very helpful staff. Reece explained everything very well.

So far, very positive and efficient handling of my requirements.

Very friendly and helpful atmosphere in branch.

Face-to-face, very positive and helpful - able to make financial decisions easily. You can talk to someone in branch and open an account straightaway with very knowledgeable/helpful staff.

My wife and pre-booked an appointment with branch manager Vicky at the Halesworth branch with regard to ISA's. What is so lovely about Suffolk Building... My wife and pre-booked an appointment with branch manager Vicky at the Halesworth branch with regard to ISA's. What is so lovely about Suffolk Building Society is the personal face to face old school service and one of the reasons we took out two ISA's with them. Vicky was professional, attentive and efficient, and all paperwork arrived in the post one day later. A great experience, so please, please Suffolk Building Society do not loose that face to face personal service, it's rare in the financial services business. Read more Read less

Local branch, easy to complete desired things with everything explained clearly and with a smile.

Branch staff were very, very helpful in explaining every aspect of our accounts.