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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,527 reviews, last reviewed 14th Nov 2025
73% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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4%
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Latest highest rating:

5

Excellent service We received some excellent service today by Rachel at the Felixstowe branch who went through our options explaining the assortment of accounts and ope... Read more Reviewed on: 14th November 2025
Maurice M's avatar
Maurice M

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1527)

Excellent service

5
We received some excellent service today by Rachel at the Felixstowe branch who went through our options explaining the assortment of accounts and operating them by online, post or in person. So refreshing to be able to talk face to face with some good old fashioned service. Reviewed on: 14th November 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Rachel and it’s made their day! Response date: 17th November 2025
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Suffolk Building Society, formerly Ipswich Building Society

Extremely kind and sympathetic

5
Andrea at Saxmundham branch was very sympathetic and understanding when my recently bereaved Mother’s cheque went astray and Barclays Bank were not interested. Thank you so much. Reviewed on: 12th November 2025
Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Andrea and it’s made their day! Response date: 13th November 2025
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Suffolk Building Society, formerly Ipswich Building Society

Friendly and local

5
Always easy to make appointments to see someone. Reviewed on: 31st October 2025

Local, Friendly, Professional

5
Smooth professional friendly service. Reviewed on: 31st October 2025

In branch service review

5
I was very impressed with the professional service in how my appointment was conducted a very helpful and valuable member of staff. Reviewed on: 31st October 2025

Local, Competitive, Friendly

5
Friendly, local and very helpful. Reviewed on: 31st October 2025

Friendly, local, professional

5
Friendly advice and finance near my home. Face to face service. Reviewed on: 31st October 2025

Informative, friendly and personal

5
Very helpful, patient and friendly. Reviewed on: 31st October 2025

helpful, friendly, inviting

5
Easy to get an appointment and friendly staff. Reviewed on: 31st October 2025

Local, Positive, Friendly

5
Ease of access, local branch, friendly staff. Reviewed on: 31st October 2025

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