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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1272 reviews)

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4.93

Based on 1,272 reviews, last reviewed 28th Mar 2025

5% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Two very satisfied customers. We made the appointment to arrange two ISA accounts, following a previous appointment, to open accounts for our grand children. We opened 3 accounts f... Read more Reviewed on: 28th March 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1272)

Two very satisfied customers.

We made the appointment to arrange two ISA accounts, following a previous appointment, to open accounts for our grand children. We opened 3 accounts for them, and whilst there we asked about ISA’s, Jack was extremely helpful and gave us information we hadn’t known. This encouraged us to open ISA’s with you. At both appointments, Jack was extremely helpful and showed good knowledge regarding the accounts we were interested in. His help was much appreciated. We opened our other accounts with you in 2022 and have been really happy with the service we’ve received. We’ve found all your staff to be friendly and helpful. Reviewed on: 28th March 2025

Customer Service

We would like to record our appreciation of the excellent way in which Benny Townley supported us during the process of purchasing another house . He is an absolute star . I would also like to compliment you on your staff training as everybody is so friendly and welcoming .when we visit Woodbridge . Reviewed on: 12th March 2025

Approachable, polite, knowledgeable

Great experience and lovely coffee! Annie was very polite and knowledgeable and a pleasure to deal with. Thank you. Reviewed on: 28th February 2025

Friendly, swift, accessible

Friendly swift service - lots of information. Reviewed on: 28th February 2025

Polite, efficient, friendly

Face-to-face contact - able to ask any questions to a person. Reviewed on: 28th February 2025

All very good

Nothing to improve on - staff very helpful and friendly, explained everything I needed to know very well. Even had a cuppa, what more could you ask for?. Reviewed on: 28th February 2025

Local, convenient, helpful

Accounts available in the office as well as online. Reviewed on: 28th February 2025

All looks good

Cannot see how it could be improved. Reviewed on: 28th February 2025

Great customer service

Good customer relations and good products. Reviewed on: 27th February 2025

Friendly, efficient, personable

Staff were amazingly helpful and so friendly. Reviewed on: 26th February 2025

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