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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1376 reviews)

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4.92

Based on 1,376 reviews, last reviewed 13th Jun 2025

23% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Efficiently and smooth setting up of isa account. My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1376)

Efficiently and smooth setting up of isa account.

My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning the form by post I got a quick reply that my isa transfer-in request would be actioned as soon as possible on my chosen date. This process happened exactly as I hoped, with a confirmation letter and passbook received by post soon afterwards Reviewed on: 13th June 2025

Professional, Local, Society

Lovely to have a local branch with people you can talk too!. Reviewed on: 30th May 2025

Local, Friendly, Helpful

Very helpful, friendly, managed to get an appointment same day. Reviewed on: 30th May 2025

Welcoming, accessible, convenient

Location, easy access / availability, competitive saving. Reviewed on: 30th May 2025

Helpful Local

Friendly and professional and ono out doorstep, working well no need to change. Reviewed on: 30th May 2025

Friendly, Local, Values

Lovely to come in, have a cup of tea with friendly staff that enjoyed my dog in the appointment nothing to improve. Reviewed on: 30th May 2025

In branch service review

Very satisfactory, Everything explained. Reviewed on: 30th May 2025

Friendly, Efficient, Local

Friendly, efficient staff, Local. Reviewed on: 30th May 2025

Handy

No Special transfer or online use of account. Reviewed on: 30th May 2025

Helpful, Knowledgeable, friendly

Great service, clear and helpful. Reviewed on: 30th May 2025

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