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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1353 reviews)

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4.92

Based on 1,353 reviews, last reviewed 30th May 2025

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Sudbury Branch is well run by Lewis and his team. Sudbury Branch is well run by Lewis and his team. Very friendly and always smiling. Taking care of Customer's needs. Rate are very good as... Read more Reviewed on: 30th May 2025

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1353)

Sudbury Branch is well run by Lewis and his team.

Sudbury Branch is well run by Lewis and his team. Very friendly and always smiling. Taking care of Customer's needs. Rate are very good as well and has recommended branch on many occasion due wonderful service I received from them. Reviewed on: 30th May 2025

Friendly and Informative

The Halesworth branch is always friendly and informative Reviewed on: 22nd May 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 23rd May 2025

In branch appointment to discuss savings.

In branch appointment to discuss savings. Kirsty took time to evaluate my needs and make suitable recommendations, overall I was delighted with the outcome! Reviewed on: 21st May 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thanks so much for your review Robert. We'll pass your kind words on to Kirsty and the team. Response date: 22nd May 2025

Very friendly and supportive face to face service.

Very friendly and supportive, and a cuppa was provided. Quickly & efficiently dealt with our business. Great addition to the town as yet 2 more banks will be closing here soon. Reviewed on: 3rd May 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 6th May 2025

my first visit to the Felixstowe branch.

i went into the new branch in Felixstowe(having previously used the Ipswich branch) I was made welcome & Rachel had time to deal with me,she was very polite & knew exactly how to open another account for me.many thanks. Reviewed on: 2nd May 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Rachel and it’s made their day! Response date: 6th May 2025

New Felixstowe branch set for great future

New Felixstowe branch is a good use of existing space that has been tastefully decorated to be welcoming and calm. Staff are highly personable and proficient. A pleasure to do business with. This new branch has been long wished for and will undoubtedly do the society proud in the times ahead. Reviewed on: 1st May 2025

Just simply terrific!

Excellent service from our local branch manager, Tracey. Reviewed on: 30th April 2025

Helpful friendly service

Very helpful and friendly. Good Service. Reviewed on: 30th April 2025

Professional, Helpful, Friendly

Excellent personal service, helpful on advising us regarding out investment and savings. Reviewed on: 30th April 2025

Helpful friendly service

Friendly staff, knew what the lady was talking about, opening hours good. Reviewed on: 30th April 2025

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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

8% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Suffolk Building Society, formerly Ipswich Building Society: Savings now

Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1353)

Sudbury Branch is well run by Lewis and his team.

Friendly and Informative

In branch appointment to discuss savings.

Very friendly and supportive face to face service.

my first visit to the Felixstowe branch.

New Felixstowe branch set for great future

Just simply terrific!

Helpful friendly service

Professional, Helpful, Friendly

Helpful friendly service

Do you have a different Suffolk Building Society, formerly Ipswich Building Society product?

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