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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.94
Based on 1,554 reviews, last reviewed 30th Nov 2025
49% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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4%
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Latest highest rating:

5

Two year bond - Alex I was so grateful to Alex for sorting out my two year bond following my divorce. She was very kind and helpful, and communication throughout the proce... Read more Reviewed on: 30th November 2025
Ann 's avatar
Ann

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1554)

Two year bond - Alex

5
I was so grateful to Alex for sorting out my two year bond following my divorce. She was very kind and helpful, and communication throughout the process was very clear and timely. It was a great relief when it was sorted out, and I have nothing but praise and gratitude for her. Thank you, Alex. Reviewed on: 30th November 2025

Professional, Local, Welcoming

5
Very friendly staff and very efficient and good advice. Reviewed on: 28th November 2025

Personable, Professional, Accommodating.

5
Staff always really helpful and personable. Reviewed on: 28th November 2025

Serving people in Suffolk

5
For older generation its great to be able to visit a branch. IN my view the quality of service is important for a business. Reviewed on: 28th November 2025

Friendly, informative, Helpful

5
Very informative, friendly staff answered questions clearly. Reviewed on: 28th November 2025

Very friendly and happy to help

5
The staff have time for you, and take their time with you. Reviewed on: 28th November 2025

Professional, Friendly, Helpful

5
Very clear, explanatory and nice to talk face to face. Reviewed on: 28th November 2025

In branch service review

5
Shame about the robot opening the account. It failed. Reviewed on: 28th November 2025

In branch service review

5
Personal service and savings books. Reviewed on: 28th November 2025

In branch service review

5
Would be good if there was music, very quite in branch. Reviewed on: 24th November 2025

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