Suffolk Building Society, formerly Ipswich Building Society Savings Reviews

Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find...
READ MORESuffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.
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Suffolk Building Society, formerly Ipswich Building Society Review Insight
What are people saying in their reviews?
Customer Service
33% of feedback is Process related
Customer profile
Top Age Profile: 65+
Top Channel Preference: Branch
Your Savings Reviews
107 reviews
Amazing Customer Service
I had a savings account that I was unaware of. I wanted to close the account and the response I received from Suffolk was prompt and helpful. The employees were friendly and overall made my experience with Suffolk positive.
Reviewed on 7th April 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
The staff at Haverhill Branch are amazing!
When I Opened a savings account for my father and registered my PoA the whole process was very straightforward and the staff were really helpful throughout the process. Sadly, my father has now passed away and I popped in to register his death and ask abo Read more
When I Opened a savings account for my father and registered my PoA the whole process was very straightforward and the staff were really helpful throughout the process. Sadly, my father has now passed away and I popped in to register his death and ask about the branch paying the funeral invoice direct. I could not have wished for better service. The staff were extremely sympathetic and efficient. The Bereavement guide I was given is a great idea. I have never known such a friendly and welcoming staff in a local Building Society. I would certainly recommend them.
Reviewed on 30th March 2022Julie![]()
Reply from Suffolk Building Society, formerly Ipswich Building Society
Rude and unhelpful staff
Visited Sudbury Branch to open a new account for retirement savings and investment. The male staff member was so rude and unhelpful, I went to Nationwide and was treated with courtesy, politeness and customer service
Reviewed on 21st March 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
They offer a very personal and efficient service
Nothing too much trouble for the staff and are always prompt in answering any queries I may have
Reviewed on 15th February 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Local building soc working for local people
In these days of big business closing rural branches and leaving towns and villages with no banking facilities it is good to see a small local provider sticking by us.
Reviewed on 5th February 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Friendly and helpfull
Modern but 'back in time' with open desks and face to face talking, no screens as in most building societies and banks. Makes you feel like a person not a number.
Reviewed on 3rd February 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
.Great service
Have been a customer for many years and have a always been very satisfied with the service.
Reviewed on 31st January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Good service from Suffolk. Quick to increase interest rates following recent increase by Bank of England.
I have invested with Suffolk (Ipswich) for many years and remain entirely with the service they offer.
Reviewed on 28th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Nothing too much trouble.
Whenever I call into the Ravenswood Branch I find the staff so helpful even though I sometimes take a lot of their time up. Never complain and help all they can.
Reviewed on 28th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
best building society
Staff polite helpful looking after customers interest keeps apace with the markets
Reviewed on 28th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Great BS
Always there to help. Great service
Reviewed on 28th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Help when needed
When my husband died during lockdown the staff at Saxmundham were very helpful, friendly and professional when dealing with his affairs at such a difficult time
Reviewed on 27th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Friendly and helpful staff members
It is so nice to be able to go into a local Building Society and speak to staff that live and know and can talk about places of interest in the local area.
Reviewed on 27th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Helpful, local, friendly
Nice helpful people in local town centre. Good customer service. Would recommend.
Reviewed on 27th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Exceptional staff
It is handy being able to call into our local Suffolk Building Society and the staff are so friendly and very helpful and knowledgeable about the products they offer.
Reviewed on 27th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Great little local branch - Ipswich
Parking available, friendly, helpful staff. Always seem to have savings rates that are competitive. Professional approach.
Reviewed on 27th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Always very helpful
Lovely helpful staff in all departments.
Reviewed on 27th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Staff
Knowledgeable friendly but most important efficient staff just have the edge on so many others in the finance industry
Reviewed on 27th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
It's a family thing.
My mother saved with the then Ipswich & Suffolk Permanent Benefit Building Society and I followed suit - if it was good enough for her, it would be good enough for me! Accessible savings and accessible people - that's what I like about it.
Reviewed on 27th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
Good service from a local institution
Suffolk BS has given excellent service under its previous title of Ipswich BS has always looked after local members and has always, and still has the interests of us at heart. Thanks
Reviewed on 27th January 2022Verified Member
Reply from Suffolk Building Society, formerly Ipswich Building Society
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