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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (1393 reviews)

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4.93

Based on 1,393 reviews, last reviewed 30th Jun 2025

68% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

In branch service review I like dealing in person rather than online. Reviewed on: 30th June 2025

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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Suffolk Building Society savings reviews can help you to find out more about life at Suffolk Building Society. How easy is it to contact Suffolk Building Society? And how friendly are they? Our Suffolk Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (1393)

In branch service review

I like dealing in person rather than online. Reviewed on: 30th June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Thank you for your brilliant review! It’s great being on the high street and being able to see our members face-to-face. Pop in again soon! Response date: 15th July 2025

Friendly and Efficient

Local branch - great interest rates in comparison. Reviewed on: 30th June 2025

Great - Trusted - Excellent staff

Courtney was fantastic and delivered all she promised. Reviewed on: 30th June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s very kind of you! We’ve shared your feedback with Courtney and it’s made their day! Response date: 15th July 2025

Keep going

Pleasant staff, private room to discuss business and a passbook. Reviewed on: 30th June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 15th July 2025

Friendly, Local, Efficient

Like that it's friendly and the staff are very efficient. Reviewed on: 20th June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society You’re too kind! It’s lovely to hear when things go so well. We hope to repeat the experience again soon! Response date: 15th July 2025

Efficiently and smooth setting up of isa account.

My initial phone enquiry was answered immediately and positively with an offer to send me their application pack for a fixed rate isa. On returning the form by post I got a quick reply that my isa transfer-in request would be actioned as soon as possible on my chosen date. This process happened exactly as I hoped, with a confirmation letter and passbook received by post soon afterwards Reviewed on: 13th June 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hi. That’s a wonderful review – Thank you! We try and make the account opening process feel easy, so it’s great to hear we’re doing it well. There’s not much that pleases us more than a pleased customer! Response date: 15th July 2025

Local, Helpful, Friendly

Like everything!, Friendly staff, Dislike nothing. Reviewed on: 11th June 2025

Faultless, Friendly, Fantastic

No improvement necessary, so happy with all aspects. Reviewed on: 6th June 2025

Very Good Company

Very helpful and easy to set up account. Reviewed on: 4th June 2025

Quick, Easy, Professional

Personal advisor, clear explanations. Reviewed on: 4th June 2025

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