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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

4.92
Based on 2,444 reviews, last reviewed 29th Aug 2026
35% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always a warm welcome. Always a warm welcome. The Staff are always helpful and knowledgeable .The branch is very homely with nice seating. Being able to deal with issues and... Read more Reviewed on: 29th August 2026
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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024
Kellou's avatar
Kellou

About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2444)

Always a warm welcome.

5
Always a warm welcome. The Staff are always helpful and knowledgeable .The branch is very homely with nice seating. Being able to deal with issues and queries face to face really makes visiting the building society a pleasure. Reviewed on: 29th August 2026

Any services have always been dealt with quickly and...

5
Any services have always been dealt with quickly and efficiently Reviewed on: 29th August 2026

Very clearly explained and very helpful

5
Very clearly explained and very helpful Reviewed on: 28th August 2026

Setting up new savings account very friendly and eff...

5
Setting up new savings account very friendly and efficient Reviewed on: 28th August 2026

Local, Friendly, Trustworthy

5
Suffolk Building Society is an incredibly trustworthy and friendly building society. I was seen by Tash in the Saxmundham branch, where I was given friendly service in a local branch. I would recommend the Saxmundham branch greatly. Reviewed on: 28th August 2026

Wonderful customer care

5
Amy was a lovely friendly and approachable staff member, I couldn’t have asked for better help Reviewed on: 28th August 2026

Very helpful & welcoming.

5
Very helpful & welcoming. Like face to face chat Reviewed on: 27th August 2026

Excellent customer service and extremely helpful and...

5
Excellent customer service and extremely helpful and knowledgeable staff Reviewed on: 27th August 2026

Tracy was very friendly and helpful.

5
Tracy was very friendly and helpful. Explained everything clearly. Reviewed on: 27th August 2026

Good local contact with efficient people

5
Good local contact with efficient people Reviewed on: 27th August 2026

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