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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2223 reviews)

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4.92

Based on 2,223 reviews, last reviewed 11th Jun 2026

61% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Fabulous staff - really helpful The lady who opened my accounts couldn’t have been more helpful and friendly whilst also being very professional. Reviewed on: 11th June 2026

Verified source

Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2223)

Fabulous staff - really helpful

The lady who opened my accounts couldn’t have been more helpful and friendly whilst also being very professional. Reviewed on: 11th June 2026

Very friendly and informative.

Very friendly and informative. Lovely ladies Tracey /Jazz Reviewed on: 11th June 2026

Very good and helpful and clear on all products

Very good and helpful and clear on all products Reviewed on: 11th June 2026

Professional and easy to access , get advice.

Professional and easy to access , get advice. Pleasant and helpful staff. Reviewed on: 11th June 2026

Friendly, helpful, and understanding.

Friendly, helpful, and understanding. Reviewed on: 10th June 2026

Very helpful and efficient, even supplied a coffee

Very helpful and efficient, even supplied a coffee. Got me ou Reviewed on: 10th June 2026

Bex was brilliant, very knowledgeable and friendly.

Bex was brilliant, very knowledgeable and friendly. Told me all the facts I needed to know on my new account Reviewed on: 10th June 2026

Very helpful when attending to transfer and in provi...

Very helpful when attending to transfer and in providing advice. Reviewed on: 10th June 2026

I like that the society is a mutual building society

I like that the society is a mutual building society Reviewed on: 9th June 2026

very friendly conversation today

I've enjoyed a very friendly conversation today. Alex was very efficient, phoning exactly when she said she would; she was polite, patient and extremely helpful during the call, answering all my questions and following up promptly with an email to summarise what action points she'd agree to complete - refreshing but brilliant! Thank you Alex and Suffolk BS! Reviewed on: 9th June 2026

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