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Suffolk Building Society, formerly Ipswich Building Society: Savings reviews

Name: Savings
Rating: 4.92 (2285 reviews)

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4.92

Based on 2,285 reviews, last reviewed 1st Jul 2026

16% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Staff are friendly, polite and always happy to help. Staff are friendly, polite and always happy to help. Received excellent service from Laura today. Lovely cup of tea! Reviewed on: 1st July 2026

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Latest lowest rating:

1

Waste of time no interest at all!!!!! We went to open 2 accounts, I explained that my children already had bonds with another bank, he zoned in on that and said they don't do them for unde... Read more Reviewed on: 3rd April 2024

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About this product

Suffolk Building Society have a range of savings accounts to choose from.

Savings accounts can be opened in branch or by post and some can be opened online. Suffolk Building Society have a handy calculator on their website to show how much interest you could earn.

Suffolk Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Suffolk Building Society before, you can also leave a review and share your experience.

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Suffolk Building Society, formerly Ipswich Building Society Savings reviews (2285)

Staff are friendly, polite and always happy to help.

Staff are friendly, polite and always happy to help. Received excellent service from Laura today. Lovely cup of tea! Reviewed on: 1st July 2026

Really helpful, took us into an office to open a new...

Really helpful, took us into an office to open a new account. Reviewed on: 1st July 2026

Felixstowe

Made very welcome and comfortable Reviewed on: 1st July 2026

Polite and efficient staff and understanding of our...

Polite and efficient staff and understanding of our needs Reviewed on: 1st July 2026

Every thing we asked was explained to us

Every thing we asked was explained to us Reviewed on: 30th June 2026

Child trust account

Reuben was welcoming as I entered the branch. The account was easy to open and completed in a timely manner. Everything was explained clearly. Reviewed on: 30th June 2026

excellent customer assistance

Was assisted by RUBEN’ friendly service and very genuine, today at mutual house branch Reviewed on: 27th June 2026

Friendly, efficient service over the phone (Helen) a...

Friendly, efficient service over the phone (Helen) and in branch (Reuben) Reviewed on: 27th June 2026

Great experience and in-depth understanding of account

Great 3xperience and in-depth understanding of account Reviewed on: 26th June 2026

Popped into the Woodbridge branch on a whim to sort...

Popped into the Woodbridge branch on a whim to sort out our accounts and the staff were lovely. Made time to see us and it was nice to see a building society put the effort in Reviewed on: 26th June 2026

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