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Suffolk Building Society, formerly Ipswich Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.7 (82 reviews)

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4.84

Based on 82 reviews, last reviewed 11th Jul 2024

27% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

3 star

Latest highest rating:

5

joe the adviser was very compassionate and looked at... joe the adviser was very compassionate and looked at various options for me,he even spoke to his manager for further advice.at this time i was not abl... Read more Reviewed on: 11th July 2024

Latest lowest rating:

2

High rates, crazy termination clauses and difficult to deal with We have found the Society difficult to deal with, you can’t do anything online, very slow at communicating, lots of errors in communications (like the... Read more Reviewed on: 7th February 2023

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About the Mortgages

Buying a home is an exciting time in anyone’s life, but finding the right mortgage product can be daunting. We collect Suffolk Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Suffolk Building Society is an independent mutual building society, offering a range of mortgage products. Always be confident with the terms, conditions and interest rates of a product. Consult the lender or an independent advisor if you need help understanding your options.

If you’re considering a mortgage with Suffolk Building Society, check out the reviews on Smart Money People. Read genuine experiences to gain valuable insight into the lender. Find out which mortgage products customers have taken out and how satisfied they have been throughout the term. Learn more about Suffolk Building Society’s customer service and the benefits you can receive as a member. All of this and more can be found in our Suffolk Building Society mortgage reviews.

Did Suffolk Building Society help you purchase your dream home? Share your experience with others by writing an honest Suffolk Building Society mortgage review. Tell us about the application process: did the Society support you throughout it? Did you find the application easy to understand? Has the Society kept you up to date with any important mortgage news or changes? Would you recommend Suffolk Building Society to family and friends? Write a review today. Together, we can help people like you make better financial decisions.

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Suffolk Building Society, formerly Ipswich Building Society Mortgages reviews (82)

joe the adviser was very compassionate and looked at...

joe the adviser was very compassionate and looked at various options for me,he even spoke to his manager for further advice.at this time i was not able to proceed but felt listened to and the explanations were clear and concise Reviewed on: 11th July 2024

Outstanding service with our mortgage application.

We have dealt with Stephen and Ethan over the last few weeks and have found their service to be outstanding. They are very helpful and friendly, while remaining professional at all times. They have always ensured our understanding of the mortgage procedure and been timely and accurate with the process. We feel that we are in safe hands with them. Reviewed on: 5th July 2024

Excellent communication by email, by post and phone

Excellent communication by email, by post and on the phone. It is possible to get through to a 'real;' person who can answer all my queries and can guide me through online documents. Very helpful and patient -as i am hard of hearing Reviewed on: 24th June 2024

Reply from Suffolk Building Society, formerly Ipswich Building Society Thanks Margaret - that’s so nice to read! As we all have our own individual circumstances, it’s great to see you’ve had a positive experience with us. If phone calls are difficult to hear, an app called Relay UK may make it a bit easier. You can google it and take a look, or get in touch with us and we'll walk you through it. Response date: 25th June 2024

Happy to Recommend

Lovely polite lady, no pressing buttons or ghastly music, and she was easily understood, exceedingly knowledgeable and quickly put me at ease, as I was anxious over my fix ending, and the likely increased cost I was facing Reviewed on: 18th June 2024

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