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Louise B

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Review of the Suffolk Building Society, formerly Ipswich Building Society, Mortgages:

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A trusted partner - On hand to answer your call

Over the past 4 months whilst we have been searching for a property to purchase, Ethan and the team have been supportive throughout, updating the Decision in Principle as needed. Always respond with a good timeframe via email and you can always talk to somebody when you call. Shout out to Maria who has taken lots of calls:) They always remember you, and do exactly what they say they are going to do. They have made my experience stress free, and for that I am very grateful. Now we are at the stage of applying for the mortgage, in preparation for that, I had an appointment call with Ethan which was thorough and educational. Thank you to Ethan, Maria and the team at Suffolk Building Society for being a trusted partner in my house buying experience. Reviewed on: 9th October 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society This is fantastic to hear. Thank you so much Louise for taking the time the leave this review. We hope the rest of your house buying progresses well! Response date: 10th October 2025

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