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Suffolk Building Society, formerly Ipswich Building Society: Home Insurance reviews

Name: Home Insurance
Rating: 4.75 (4 reviews)

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4.91

Based on 4 reviews, last reviewed 31st Oct 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

75%

25%

3 star

2 star

1 star

Latest highest rating:

5

Mightily impressed with all staff from reception thr... Mightily impressed with all staff from reception through to senior managers. Polite, well informed and capable people top to bottom. The overall effic... Read more Reviewed on: 31st October 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

At Smart Money People, we collect Suffolk Building Society home insurance reviews from customers like you. If you're thinking of getting home insurance from the Suffolk Building Society, check out our reviews, or if you're an existing Suffolk BS customer - please share your experiences with our community in order to help out others!

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Suffolk Building Society, formerly Ipswich Building Society Home Insurance reviews (4)

Mightily impressed with all staff from reception thr...

Mightily impressed with all staff from reception through to senior managers. Polite, well informed and capable people top to bottom. The overall efficiency of customer relations made us feel valued and very respected. Reviewed on: 31st October 2025

Reply from Suffolk Building Society, formerly Ipswich Building Society Hello! Thank you so much for such lovely feedback. Hearing from happy customers genuinely gives us a little spring in our step. Response date: 13th November 2025

Good customer service,staff very helpful

Good customer service,staff very helpful Reviewed on: 2nd February 2024

Always friendly staff and always very helpful

Always friendly staff and always very helpful Reviewed on: 7th February 2023

Such an easy bank to deal with any problems you may have

INSRANCE PROBLEM SOON SOLVED ALBEIT A WHILE BACK Reviewed on: 16th March 2022

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