Bank of Scotland Home Insurance Reviews

  Ratings based on 14 reviews       Last review 1 year ago    

Bank of Scotland home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did Bank of Scotland handle your home insurance claim? Our Bank of Scotland home insurance reviews can help...

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Bank of Scotland home insurance reviews can tell you how good this product really is. How quickly did you get the policy documents? How well did Bank of Scotland handle your home insurance claim? Our Bank of Scotland home insurance reviews can help you to find out this and much more. Have you ever had a policy with Bank of Scotland? You can tell us about it by writing your own review below.

Overall Rating

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Bank of Scotland Review Insight

What are people saying in their reviews?

Price & Interest Rates

75% of feedback is Process related

Customer profile

Top Age Profile: 35-44

Top Channel Preference: Online

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Your Home Insurance Reviews

14 reviews

Review Bank of Scotland's Home Insurance now

Great service.

Had our garage burnt down last year, very traumatic to wake up to that, and Bank Of Scotland were great with swift service, insurance agents out to check over everything, and efficient resolution of problem (complicated by asbestos in garage ceiling).

Reviewed on 31st August 2019
Kevin Matthews's avatar
Kevin Matthews

Appalling Service

Having had home insurance with The Bank of Scotland for 18 years, and the misfortune to have had a fire in my home almost 9 months ago, I have been living the nightmare of trying to get this dysfunctional, unprofessional, uncoordinated, underhanded... Read more

Having had home insurance with The Bank of Scotland for 18 years, and the misfortune to have had a fire in my home almost 9 months ago, I have been living the nightmare of trying to get this dysfunctional, unprofessional, uncoordinated, underhanded organisation to, at least attempt, to complete the required reparations in order that I can move back to my home and out of temporary accommodation. In 9 months, all told, less than 1 weeks work has been completed. I live in a 1 bedroom flat, I currently pay them over £100 per month for home insurance and in compensation for the utter hell they have subjected me to I have been offered £500-I’ve paid them more in insurance in the period I’ve waited for them to arrange the repairs! Don’t be like me and learn the hard way that loyalty means nothing to this company.

Reviewed on 25th March 2019
Ziggy's avatar
Ziggy

Very straightforward process

Pleased with this insurance, was easy to set up

Reviewed on 18th September 2018
Clare MacDonald's avatar
Clare MacDonald

Home Insurance

Bank of Scotland is my bank and I am very pleased with them for that. Now, sadly, like many other insurers, they give a fantastic deal when you first get insurance with them and then the insurance increased exponentially as the years go by. I have a... Read more

Bank of Scotland is my bank and I am very pleased with them for that. Now, sadly, like many other insurers, they give a fantastic deal when you first get insurance with them and then the insurance increased exponentially as the years go by. I have a first floor one bedroom flat in a tenement, have never claimed, minimal content and they expect me to pay £607.11 per year (building and content)!!!! I phoned them this morning, very good customer service, they miraculously offered to take it down to £204 per year although I have not managed to get the detailed breakdown yet as I lost the connection and need to contact them again, only thing I know is that it no longer includes legal liabilities which is a bit of a bother. I have not made my final decision yet but insurance becoming extortionate is really disappointing as I trust the bank otherwise. I cannot rate them beyond 2 stars for home insurance.

Reviewed on 25th May 2018
Nathalie's avatar
Nathalie

Far too expensive

Over triple the price of the other insurance quotes I received for the same coverage!

Reviewed on 14th March 2018
BE24's avatar
BE24

very transparent

You do know exactly what you are getting with this product and its a good deal. I like this bank as I feel you can really trust them all the way. Its a pleasure to do business and I have been with them for many years now.

Reviewed on 10th February 2018
Lisette Davidson's avatar
Lisette Davidson

Home insurance

Went to my bank just to talk about my savings account, started talking about savings a d then how to save money, and ended up swapping to their home insurance saving nearly a tenner a month! Very happy

Reviewed on 16th January 2018
Zoe Murray 's avatar
Zoe Murray

Overpriced

I've had my home cover with the bank for 7 years and it keeps increasin even though say I get a discount. Got better price elsewhere. No loyalty for customerscustomers

Reviewed on 8th November 2017
Nicola kidd's avatar
Nicola kidd

Excellent cover at reasonable prices

The website was very easy to negotiate, providing all necessary detail.

Reviewed on 1st August 2017
Mary McBride's avatar
Mary McBride

Home is where the (Halifax) Bank of Scotland insurance is!

I was persuaded to take out insurance with Halifax-Bank of Scotland or HBOS when I found my own insurance creeping up each year, as it does..... So a very kind inhouse advisor talked me through it, gave me a look at a little video and a lovely little... Read more

I was persuaded to take out insurance with Halifax-Bank of Scotland or HBOS when I found my own insurance creeping up each year, as it does..... So a very kind inhouse advisor talked me through it, gave me a look at a little video and a lovely little document wallet with all my terms and conditions - the result is that I am now getting equivalent insurance with home emergency cover and it costs me almost £10 less than my old insurers - go figure! Brilliant and I would recommend them to anyone.

Reviewed on 30th April 2017
Lisette Davidson's avatar
Lisette Davidson

You can really bank on them!

Given the personal touch, this product is really good. I used to think most insurances were the same, but since I was given a quote by the Bank of Scotland, and a personal interview, as well as a huge saving on my monthly bills, I have to recommend... Read more

Given the personal touch, this product is really good. I used to think most insurances were the same, but since I was given a quote by the Bank of Scotland, and a personal interview, as well as a huge saving on my monthly bills, I have to recommend them as a highly professional and competitive company.

Reviewed on 10th September 2016
Lisette Davidson's avatar
Lisette Davidson

Good Customer Service

I went in to the bank to upgrade my account and the bank looked at other products I may be interested in and took the time to offer these to me in a clear and concise way and I value their customer service.

Reviewed on 29th August 2016
Asma Mohammed's avatar
Asma Mohammed

Home Insurance Reviewer

never had to claim so not alot to say!!

Reviewed on 8th July 2016
Janine Atkin's avatar
Janine Atkin

Forgotten home insurance

I recently discovered I had home insurance still running with the bank of Scotland despite moving out of the property a year earlier, I phoned the service center who immediately cancelled the policy and told me they would refund the last year if I... Read more

I recently discovered I had home insurance still running with the bank of Scotland despite moving out of the property a year earlier, I phoned the service center who immediately cancelled the policy and told me they would refund the last year if I provided end of tenancy documents leaning me very happy.

Reviewed on 28th March 2016
coops's avatar
coops