Bank of Scotland reviews
Bank of Scotland reviews
Review summary
People rate this company as Good based on 285 product reviews
Latest positive rating
Great in branch service
On visiting branch for help with elderly parents account, I was delighted with the friendly, helpful advice I was given.
Latest negative rating
Absolutely don't buy!
Absolutely don't buy! They only take money, no help. I waited 3 months for the garage. From 16 of July my car is in the... Absolutely don't buy! They only take money, no help. I waited 3 months for the garage. From 16 of July my car is in the garage for They say there are no parts. No information, no contact from garage. (Bodywise on Kirkcaldy) I was writing a complaint to the Bank, they write lies that they talked to the garage. I went to the garage, the garage says that no one talked to them. My car had an accident on April 1 and it is still in the garage!!!! 6 months!!!! The Bank of Scotland no help and customer service are very bad. They are not interested in your car or help. I wanted to take the car back I said I would take it and that when the parts are there I will bring the car back. They started lying that the car has to go through inspection, that it is in the garage disassembled and they have to check what is broken. My car has been parked for 2.5 months and they haven't checked what's broken? And they said earlier that they were waiting for parts. What parts if they don't know what's broken? Don't buy this insurance! I'm warning you. Read more Read less
About Bank of Scotland
Bank of Scotland values are putting customer first, keeping it simple and making a difference together. Smart Money People is the place for Bank of Scotland reviews. Read and write reviews to help increase trust and transparency in Financial Services.
Bank of Scotland at a glance
Reviews for Bank of Scotland
Showing 11 of 285 company reviews
Great in branch service
On visiting branch for help with elderly parents account, I was delighted with the friendly, helpful advice I was given.
Absolutely don't buy!
Absolutely don't buy! They only take money, no help. I waited 3 months for the garage. From 16 of July my car is in the... Absolutely don't buy! They only take money, no help. I waited 3 months for the garage. From 16 of July my car is in the garage for They say there are no parts. No information, no contact from garage. (Bodywise on Kirkcaldy) I was writing a complaint to the Bank, they write lies that they talked to the garage. I went to the garage, the garage says that no one talked to them. My car had an accident on April 1 and it is still in the garage!!!! 6 months!!!! The Bank of Scotland no help and customer service are very bad. They are not interested in your car or help. I wanted to take the car back I said I would take it and that when the parts are there I will bring the car back. They started lying that the car has to go through inspection, that it is in the garage disassembled and they have to check what is broken. My car has been parked for 2.5 months and they haven't checked what's broken? And they said earlier that they were waiting for parts. What parts if they don't know what's broken? Don't buy this insurance! I'm warning you. Read more Read less
Products from Bank of Scotland
Classic Account
by Bank of ScotlandBank of Scotland is a commercial and clearing bank, part of Lloyds Banking Group. The Bank of Scotland Classic Account is one of the bank’s current accounts. It has opportunities...
Classic Account
by Bank of ScotlandBank of Scotland is a commercial and clearing bank, part of Lloyds Banking Group. The Bank of Scotland Classic Account is one of the bank’s current accounts. It has opportunities...
Cash Account
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Cash Account
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Car Insurance
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Car Insurance
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Home Insurance
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Home Insurance
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Fixed Rate Mortgage
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