I have been very impressed with this bank in general. Anytime I have had to contact them it’s been straightforward. The account I have is basic but functional.

The online app was very poor. I was unable to access my account. It was difficult to contact the co-op by phone. I wrote letters... The online app was very poor. I was unable to access my account. It was difficult to contact the co-op by phone. I wrote letters to close my account and it took several letters of complaint before my funds were returned to me. Letters and dates on correspondence seemed to suggest either they were unprofessional or worse still, not willing to pay me my money. I have now after several weeks received a cheque from them. I would NOT recommend. Read more Read less

CoOperative Business Bank, dire APP that has hardly any function and doesn't work most of the time, the online banking has a very very poor... CoOperative Business Bank, dire APP that has hardly any function and doesn't work most of the time, the online banking has a very very poor interface, expensive fees to run the account and excessive charges for any foreign transaction. There are better bank accounts for business in the UK, avoid AT ALL COSTS Read more Read less

I am very careful with my bank details and keep my cards in special little folders so they cannot be scanned without my knowledge, yet... I am very careful with my bank details and keep my cards in special little folders so they cannot be scanned without my knowledge, yet despite this my card details were used to try to purchase hundreds of pounds worth of fish in Norway! The co-op suspected something, declined the transaction and blocked the card. A new one was provided quickly and my money was kept safe. very pleased with the actions and with the service I got from co-op personnel ay my local branch. Read more Read less

ethical bank. ethical dealings makes it very appealing. good customer service

low rate credit card with interest free periods on purchases, low balance transfer fees

an amazing experience, they’re quite helpful

Our Coop bank account is very good value, providing travel insurance, RAC membership and phone insurance for just £15/month. However, we don't have the advantage... Our Coop bank account is very good value, providing travel insurance, RAC membership and phone insurance for just £15/month. However, we don't have the advantage of personal service, as there isn't a local branch. Managing the account online isn't difficult, but we do miss the personal touch. Read more Read less

Very easy to use online system, clear communication and good values.