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The Co-operative Bank: Current Account reviews

Name: Current Account
Rating: 4.13 (398 reviews)

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4.11

Based on 398 reviews, last reviewed 19th Jun 2025

77% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

59%

19%

11%

Latest highest rating:

5

I've used the co-op for years, they have helped me t... I've used the co-op for years, they have helped me through money troubles and always been there for me. They are ethical and stand for my own beliefs... Read more Reviewed on: 19th June 2025

Latest lowest rating:

1

Appalling "cs". Appalling "cs". Takes forever to get an answer on phone, every time ! Reviewed on: 27th February 2025

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About this product

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why customers chose this account and how satisfied they’ve been so far. Read about their experiences with the customer service team to see how swiftly the provider deals with customer issues. Find out what money management features are available and how much they’ve helped existing customers. Make an informed decision when opening your new account by reading our Co-op Bank Current Account reviews.

If you have a Current Account with the Co-op Bank, share your experience with others. Tell us how long you’ve had the account and whether it’s your main bank account. What are your favourite features of the account, and is there anything you feel could be improved? Have the money management features helped you understand budgeting better? Would you recommend the account to your family and friends? Write an honest Co-op Bank Current Account review today. Together, we can help people like you make better financial decisions.

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The Co-operative Bank Current Account reviews (398)

I've used the co-op for years, they have helped me t...

I've used the co-op for years, they have helped me through money troubles and always been there for me. They are ethical and stand for my own beliefs as well. Reviewed on: 19th June 2025

Very good staff

Very good staff who know their product and answer the phone quickly Reviewed on: 13th June 2025

I have been very impressed with this bank in general.

I have been very impressed with this bank in general. Anytime I have had to contact them it’s been straightforward. The account I have is basic but functional. Reviewed on: 12th June 2025

Something fishy going on, co-op will catch it!

I am very careful with my bank details and keep my cards in special little folders so they cannot be scanned without my knowledge, yet despite this my card details were used to try to purchase hundreds of pounds worth of fish in Norway! The co-op suspected something, declined the transaction and blocked the card. A new one was provided quickly and my money was kept safe. very pleased with the actions and with the service I got from co-op personnel ay my local branch. Reviewed on: 22nd April 2025

ethical bank.

ethical bank. ethical dealings makes it very appealing. good customer service Reviewed on: 19th April 2025

an amazing experience

an amazing experience, they’re quite helpful Reviewed on: 17th April 2025

Very good value

Our Coop bank account is very good value, providing travel insurance, RAC membership and phone insurance for just £15/month. However, we don't have the advantage of personal service, as there isn't a local branch. Managing the account online isn't difficult, but we do miss the personal touch. Reviewed on: 16th April 2025

Very easy to use online system, clear communication...

Very easy to use online system, clear communication and good values. Reviewed on: 15th April 2025

Their online and telephone service is second to none..

Their online and telephone service is second to none and they are very efficient in understanding your problems and instructions. Any questions or concerns are always dealt with in good time and with compassion. Reviewed on: 3rd April 2025

Ethical banking as it should be.

Ethical banking as it should be. Easy to contact simple ap. Reviewed on: 2nd April 2025

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