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The Co-operative Bank: Current Account reviews

4.11
Based on 361 reviews, last reviewed 22nd Feb 2024
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
59%
See only 4 star reviews
20%
See only 3 star reviews
5%
See only 2 star reviews
5%
See only 1 star reviews
11%

Latest highest rating:

5

Excellent Customer service Excellent Customer service from start to finish when opening an customer - easy to do with great communications from the bank Reviewed on: 22nd February 2024
DCURT1001's avatar
DCURT1001

Latest lowest rating:

2

Poor customer service/experience Impossible to get through to on the phone. Very long wait times. Most things you have to speak to them on the phone. App and online banking very limit... Read more Reviewed on: 19th February 2024
Michael's avatar
Michael

About the Current Account

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why customers chose this account and how satisfied they’ve been so far. Read about their experiences with the customer service team to see how swiftly the provider deals with customer issues. Find out what money management features are available and how much they’ve helped existing customers. Make an informed decision when opening your new account by reading our Co-op Bank Current Account reviews.

If you have a Current Account with the Co-op Bank, share your experience with others. Tell us how long you’ve had the account and whether it’s your main bank account. What are your favourite features of the account, and is there anything you feel could be improved? Have the money management features helped you understand budgeting better? Would you recommend the account to your family and friends? Write an honest Co-op Bank Current Account review today. Together, we can help people like you make better financial decisions.

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The Co-operative Bank Current Account reviews (361)

Excellent Customer service

5
Excellent Customer service from start to finish when opening an customer - easy to do with great communications from the bank Reviewed on: 22nd February 2024
DCURT1001's avatar
DCURT1001

Poor customer service/experience

2
Impossible to get through to on the phone. Very long wait times. Most things you have to speak to them on the phone. App and online banking very limited. Reviewed on: 19th February 2024
Michael's avatar
Michael

I chose the Cooperative Bank

5
I chose the Cooperative Bank for it’s ethical stance and the fact it has a branch local to my home. I trust the Cooperative Bank to make ethical choices in its investments and the companies it supports. Reviewed on: 16th January 2024

Good bank but poor phone contact

3
I’ve used the Co-operative bank for years but recently trying to contact them on the phone sometimes takes hours and is very frustrating. Their online banking is good however and I can manage my money easily. Reviewed on: 16th January 2024
Lara 's avatar
Lara

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