The Co-operative Bank Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest The Co-operative Bank Current Account reviews to find out what life as a The Co-operative Bank...
Read Full DescriptionThe Co-operative Bank Current Account reviews come from people like you! With so many different current accounts now available, you can read these honest The Co-operative Bank Current Account reviews to find out what life as a The Co-operative Bank customer is really like. And remember, if you are a The Co-operative Bank customer, you can write a short review here to help other potential customers. Smart Money People is the UK's leading financial services review site and dedicated to being an independent and honest source of The Co-operative Bank Current Account reviews. Together, we can make financial services work better for everyone.
The Coop has not answered one...
Read more The Coop has not answered one mail.
Pretty pathetic.
I had a letter from the Head of Customer services. If any person in authority signs a letter to you, they must be accesible. This person apparently does not exist. She has no phone number, email or contact address. Responsible Officers of any compant, entity, etc, must be contactable.
She cannot be contacted!
Can't post statements to you but still chargers you for NOT doing what you have waited 3 weeks for brain surgery it's not bunch of idiots DONT USE THIS BANK SAFER TO PUT YOUR MONEY UNDER YOUR MATTRESS!!!!
County Court Judgement for £175. Parking ticket from 2014, Judged by CC in 2017. Original ticket misdescribed car colour and Index number. All dealt with whilst I was out of the country for 3 ...
Read more County Court Judgement for £175. Parking ticket from 2014, Judged by CC in 2017. Original ticket misdescribed car colour and Index number. All dealt with whilst I was out of the country for 3 months.
I have provided evidence to Co-op. They recently cancelled my overdraft. I tried to appeal, but the person who signed the letter, Joanne Mayer, Head of Customer Contact, doesn't exist! No phone number, no email, cannot be contacted through Co-Op Customer Services. I recently wrote to the Coop board about this, 4 times! NO acknowledgement, well apart from automatic reply.
The AGM was held recently, seems they were more interested in senior management and board, remuneration and bonuses.
Very dissapointed, they are awarding huge salaries and bonuses, but cant be bothered to look at a shocking injustice. The company, MIL Collections, has gone round the cOuntry buying up old tickets for as little as £1.00, Rushing them to court, for a Judgement.
This has forced a change in the Law in May, that oblidges them to prove contact with Owner of Vehicles. They were recently fined in court following admitting to Forging Original Ticket Issuers details. Giving letters and contacts with falce names.
The Coop is assisting these, bottom feeders to claim false charges.
NO one at the Coop Bank seems interested. Oh apartfrom Salaries and Bonuses.
I thought they were the Peoples Bank, how stupid am I.
Bank does not send my card out when it is nearing expiry and when asked why they state it is to prompt me contacting them. If the need to speak with me so much why do they not call me? Not ethical and not thinking of the customer so we will see what...
Read moreBank does not send my card out when it is nearing expiry and when asked why they state it is to prompt me contacting them. If the need to speak with me so much why do they not call me? Not ethical and not thinking of the customer so we will see what the ombudsman has to say about this.
Nil response from online communication via complaint service 10days passed by. Been with bank over 10 years time to bank elsewhere.
I've been banking with them for years and aam very hapy with service.
I have never needed to leave because I get free banking and everything I need is done in timely fashion
The Co operative Bank have been outstanding in their speed of service, friendly staff and knowledge of suitable accounts in all my dealings with them. I recommend them highly for anyone looking for a new current account.
I love the co-op bank & shops due to their fair ethics. I hAve always found the staff to be helpful and patient & they go the extra mile. I wouldn't bank with anybody else now & am glad i'm proud to be with the Co-operative bank! Long may they continue!
Read more I love the co-op bank & shops due to their fair ethics. I hAve always found the staff to be helpful and patient & they go the extra mile. I wouldn't bank with anybody else now & am glad i'm proud to be with the Co-operative bank!
Long may they continue!
I like my co-operative account overall because the online access is easy and simple to use.I do have two faults to point out...
Read more I like my co-operative account overall because the online access is easy and simple to use.I do have two faults to point out though.
1. payments into my account from companies such as a direct payment or a shop refund always take at least a day longer than my husbands account.
2. The smart phone app is useless to me because it asks you to put in your D>O>B which means scrolling back through the dates and because I am a certain age..old..by the time my birthdate is received the app has timed out.I spoke to them about this and they said that was how it was...so no good to me.
the co-op is back after its flirtation with the nastier side of banking
excellent basic bank account, does everything you need it to do
Easy to set up and great ethics when the banking industry in general is shocking.
I always receive excellent customer service in branch and on the phone.
