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The Co-operative Bank: Current account reviews

Name: Current account
Rating: 4.11 (433 reviews)

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4.11

Based on 433 reviews, last reviewed 29th Sep 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

61%

18%

11%

Latest highest rating:

5

Had a phone call to sort out some new accounts and Mr. Had a phone call to sort out some new accounts and Mr. Kieran Lancaster, Personal Banker based in Nottingham was very thorough, patient and helpful to... Read more Reviewed on: 2nd September 2026

Latest lowest rating:

1

Read all 1 star review on all websites My review very much reflects what this bank appear to be subjecting lots of other customers to, how utterly abhorrent. I've been with this bank for t... Read more Reviewed on: 29th September 2026

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About this product

The Co-operative (Co-op) current account is a basic account for everyday banking.

You can apply for an overdraft as part of your Co-operative current account application, or once your account is opened. With this account, manage your money online and on mobile and use Apple Pay, Google Pay or Samsung Wallet.

Co-operative account reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

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The Co-operative Bank Current account reviews (433)

ethical bank.

ethical bank. ethical dealings makes it very appealing. good customer service Reviewed on: 19th April 2025

an amazing experience

an amazing experience, they’re quite helpful Reviewed on: 17th April 2025

Very good value

Our Coop bank account is very good value, providing travel insurance, RAC membership and phone insurance for just £15/month. However, we don't have the advantage of personal service, as there isn't a local branch. Managing the account online isn't difficult, but we do miss the personal touch. Reviewed on: 16th April 2025

Very easy to use online system, clear communication...

Very easy to use online system, clear communication and good values. Reviewed on: 15th April 2025

Their online and telephone service is second to none..

Their online and telephone service is second to none and they are very efficient in understanding your problems and instructions. Any questions or concerns are always dealt with in good time and with compassion. Reviewed on: 3rd April 2025

Ethical banking as it should be.

Ethical banking as it should be. Easy to contact simple ap. Reviewed on: 2nd April 2025

Good dependable bank

No frills, but good basic all and reliable Reviewed on: 7th March 2025

Nice people always effortlessly efficient always go...

Nice people always effortlessly efficient always go there. It’s Reviewed on: 28th February 2025

Appalling "cs".

Appalling "cs". Takes forever to get an answer on phone, every time ! Reviewed on: 27th February 2025

Coop bank is Empathy Central

Coop have been very helpful during times of financial hardship and being the victim of coercion Reviewed on: 27th February 2025

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